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SurveyMonkey vs Simplesat Comparison (2026)
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Good recommendations?
SurveyMonkey
5
6.8K
4
3K
3
498
2
91
1
49
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplesat
5
48
4
12
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Create experiences customers love with AI-powered surveys & analytics. Quickly gather and analyze feedback using NPS®, CSAT, and VoC programs to identify opportunities for improvement. Integrate insights with 200+ business tools like Salesforce and Tableau, empowering teams to take action.
Simplesat is a cloud-based customer satisfaction survey solution that lets users set up one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT and CES in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
10.5K
5
4
3
2
1
6.8K
3K
498
91
49
- Value for money
- Ease of use
- Features
- Customer support
4.8
61
5
4
3
2
1
48
12
1
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Emilia W.
Network Support Coordinator
Ashley G.
HR Manager
Jenny H.
Communications Director
Pros
Tarandeep S.
Customer Support Manager
Kalee M.
Representative
Juraj T.
Marketer
Cons
Emilia W.
Network Support Coordinator
Ronith C.
Student
Emma W.
Assistant manager
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review3 days ago
- Vendor responds to reviews
- Last review5 years ago
Key features
- Total features112
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- Autofill
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Import/Export
- Data Security
- Data Visualization
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Onboarding
- Employee Recognition
- Engagement Tracking
- Feedback Management
- Forms Creation & Design
- Forms Management
- Gamification
- Interactive Content
- Lead Generation
- Learning & Development
- Live Results Sharing
- Mobile Access
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offboarding
- Offline Response Collection
- Online Polling
- Peer-to-Peer Recognition
- Performance Management
- Performance Metrics
- Predictive Analytics
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Scoring
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Skills Assessment
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics
- Web Forms
- Website Integration
- Widgets
- Word Clouds
- Workflow Automation
- Workflow Management
- Total features32
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- Autofill
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Import/Export
- Data Security
- Data Visualization
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Onboarding
- Employee Recognition
- Engagement Tracking
- Feedback Management
- Forms Creation & Design
- Forms Management
- Gamification
- Interactive Content
- Lead Generation
- Learning & Development
- Live Results Sharing
- Mobile Access
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offboarding
- Offline Response Collection
- Online Polling
- Peer-to-Peer Recognition
- Performance Management
- Performance Metrics
- Predictive Analytics
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Scoring
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Skills Assessment
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics
- Web Forms
- Website Integration
- Widgets
- Word Clouds
- Workflow Automation
- Workflow Management
Integrations
- Total integrations85
- AWeber
- Accelo
- ActiveCampaign
- Administrate Training Management
- Airtable
- Apptio Platform
- Appy Pie
- Arlo Training Management Software
- Artologik HelpDesk
- Autotask PSA
- Birdeye
- BrightGauge
- Bullhorn
- Calendly
- Chattermill
- ClicData
- CloudRadial
- ConnectWise PSA
- Constant Contact
- CozyRoc SSIS+ Components Suite
- DataGrail
- Databox
- Dataddo
- Dropbox
- Easy8
- Emma by Marigold
- Enterpret
- Ethnio
- Eventbrite
- Evernote Teams
- Facebook Business Suite
- Fivetran
- Flatly
- Freshcaller
- Freshdesk
- Freshservice
- Gainsight CS
- Google Drive
- Google Forms
- Google Sheets
- Gorgias
- GreenSpark
- HaloPSA
- Help Scout
- Hevo
- Hootsuite
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Service Hub
- Integry
- Jira
- Jitbit Helpdesk
- Jivrus Looker Studio Connectors
- Kapiche
- Kaseya BMS
- Kayako
- Keap
- Klaviyo
- Kustomer
- LiveAgent
- Make
- Marketo Engage
- Marketo Sales Connect
- Matillion
- Maximizer CRM
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Teams
- Minitab
- Missive
- Monkedo
- NVivo
- Newoldstamp
- Notion
- OneDrive
- Oracle Eloqua Marketing Automation
- Osano
- Pabbly Connect
- Pipedream
- Pipedrive
- Productiv
- Purplepass
- Q360
- Quickwork
- Rally UXR
- Recruit Wizard
- Remote Monitoring and Management
- RepairShopr
- Respondent
- Robly
- Salesforce Sales Cloud
- Sendoso
- ServiceNow
- Shopify
- Skyvia
- Slack
- Smartsheet
- SolarWinds Service Desk
- Spiceworks Cloud Help Desk
- Squarespace
- Stitch
- Style Intelligence
- SuiteCRM
- Syncro
- Tableau
- Thematic
- Totara Learn
- Transcend
- Tray.io
- Trello
- Tremendous
- Trengo
- Tugger
- Twitter/X
- Unito
- UpMetrics
- Visme
- WHMCS
- WiseStamp
- Workato
- Xink Email Signature
- Yesware
- Zapier
- ZenMaid
- Zendesk Suite
- Zoho Campaigns
- Zoho Desk
- Zoom Events and Webinars
- Zuper
- eDesk
- monday AI Work Platform
- osTicket
- theMarketer
- trocco
- viaSocket
- Total integrations59
- AWeber
- Accelo
- ActiveCampaign
- Administrate Training Management
- Airtable
- Apptio Platform
- Appy Pie
- Arlo Training Management Software
- Artologik HelpDesk
- Autotask PSA
- Birdeye
- BrightGauge
- Bullhorn
- Calendly
- Chattermill
- ClicData
- CloudRadial
- ConnectWise PSA
- Constant Contact
- CozyRoc SSIS+ Components Suite
- DataGrail
- Databox
- Dataddo
- Dropbox
- Easy8
- Emma by Marigold
- Enterpret
- Ethnio
- Eventbrite
- Evernote Teams
- Facebook Business Suite
- Fivetran
- Flatly
- Freshcaller
- Freshdesk
- Freshservice
- Gainsight CS
- Google Drive
- Google Forms
- Google Sheets
- Gorgias
- GreenSpark
- HaloPSA
- Help Scout
- Hevo
- Hootsuite
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Service Hub
- Integry
- Jira
- Jitbit Helpdesk
- Jivrus Looker Studio Connectors
- Kapiche
- Kaseya BMS
- Kayako
- Keap
- Klaviyo
- Kustomer
- LiveAgent
- Make
- Marketo Engage
- Marketo Sales Connect
- Matillion
- Maximizer CRM
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Teams
- Minitab
- Missive
- Monkedo
- NVivo
- Newoldstamp
- Notion
- OneDrive
- Oracle Eloqua Marketing Automation
- Osano
- Pabbly Connect
- Pipedream
- Pipedrive
- Productiv
- Purplepass
- Q360
- Quickwork
- Rally UXR
- Recruit Wizard
- Remote Monitoring and Management
- RepairShopr
- Respondent
- Robly
- Salesforce Sales Cloud
- Sendoso
- ServiceNow
- Shopify
- Skyvia
- Slack
- Smartsheet
- SolarWinds Service Desk
- Spiceworks Cloud Help Desk
- Squarespace
- Stitch
- Style Intelligence
- SuiteCRM
- Syncro
- Tableau
- Thematic
- Totara Learn
- Transcend
- Tray.io
- Trello
- Tremendous
- Trengo
- Tugger
- Twitter/X
- Unito
- UpMetrics
- Visme
- WHMCS
- WiseStamp
- Workato
- Xink Email Signature
- Yesware
- Zapier
- ZenMaid
- Zendesk Suite
- Zoho Campaigns
- Zoho Desk
- Zoom Events and Webinars
- Zuper
- eDesk
- monday AI Work Platform
- osTicket
- theMarketer
- trocco
- viaSocket
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