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Trustpilot vs Simplesat Comparison (2026)
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Good recommendations?
Trustpilot
5
789
4
300
3
57
2
14
1
47
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplesat
5
48
4
12
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
A customer review management tool that brings businesses and consumers together through reviews.
Simplesat is a cloud-based customer satisfaction survey solution that lets users set up one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT and CES in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
1.2K
5
4
3
2
1
789
300
57
14
47
- Value for money
- Ease of use
- Features
- Customer support
4.8
61
5
4
3
2
1
48
12
1
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Radha S.
Legal Assistant
Radha S.
Legal Assistant
Cameron M.
Graphic Design and Ecommerce Manager
Pros
Tarandeep S.
Customer Support Manager
Kalee M.
Representative
Juraj T.
Marketer
Cons
Karen M.
Managing Editor
Stefanos L.
CEO
Suzanne L.
Head of CRM
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review23 days ago
- Vendor responds to reviews
- Last review5 years ago
Key features
- Total features48
- API
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- CES Survey Structure
- Campaign Management
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Email Management
- Email Reminders
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SEO Management
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Social Promotion
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- Visual Analytics
- Website Integration
- Widgets
- Total features32
- API
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- CES Survey Structure
- Campaign Management
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Email Management
- Email Reminders
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SEO Management
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Social Promotion
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- Visual Analytics
- Website Integration
- Widgets
Integrations
- Total integrations33
- AWeber
- Accelo
- Adestra
- Adobe Commerce
- Artologik HelpDesk
- Autotask PSA
- BigCommerce
- BrightGauge
- Bullhorn
- Calendly
- Chattermill
- CloudRadial
- ConnectWise PSA
- Constant Contact
- Dropbox
- Easy8
- Facebook Business Suite
- Flowbox
- Fresh Relevance
- Freshcaller
- Freshdesk
- Freshservice
- Gnatta
- Google Sheets
- Gorgias
- HaloPSA
- Help Scout
- Hootsuite
- HubSpot CRM
- HubSpot Service Hub
- Jira
- Kaseya BMS
- Kayako
- Keap
- Klaviyo
- Kustomer
- LiveAgent
- Lumen by Talkwalker
- Meta for Business
- Microsoft Outlook
- Microsoft Teams
- Missive
- Movable Ink
- Newoldstamp
- Nosto
- OpenCart
- PayPal
- PinMeTo
- Pipedrive
- PrestaShop
- Q360
- Remote Monitoring and Management
- RepairShopr
- ReviewTrackers
- Salesforce Sales Cloud
- Segment
- ServiceNow
- Shopify
- Shopware
- Slack
- SolarWinds Service Desk
- Spiceworks Cloud Help Desk
- Sprinklr
- Squarespace
- SuiteCRM
- SwiftERM
- Syncro
- Totara Learn
- Trello
- Trengo
- Twitter/X
- Uberall
- WHMCS
- WiseStamp
- WooCommerce
- Xink Email Signature
- Yesware
- Yext
- Zapier
- ZenMaid
- Zendesk Suite
- Zoho Desk
- eDesk
- osTicket
- Total integrations59
- AWeber
- Accelo
- Adestra
- Adobe Commerce
- Artologik HelpDesk
- Autotask PSA
- BigCommerce
- BrightGauge
- Bullhorn
- Calendly
- Chattermill
- CloudRadial
- ConnectWise PSA
- Constant Contact
- Dropbox
- Easy8
- Facebook Business Suite
- Flowbox
- Fresh Relevance
- Freshcaller
- Freshdesk
- Freshservice
- Gnatta
- Google Sheets
- Gorgias
- HaloPSA
- Help Scout
- Hootsuite
- HubSpot CRM
- HubSpot Service Hub
- Jira
- Kaseya BMS
- Kayako
- Keap
- Klaviyo
- Kustomer
- LiveAgent
- Lumen by Talkwalker
- Meta for Business
- Microsoft Outlook
- Microsoft Teams
- Missive
- Movable Ink
- Newoldstamp
- Nosto
- OpenCart
- PayPal
- PinMeTo
- Pipedrive
- PrestaShop
- Q360
- Remote Monitoring and Management
- RepairShopr
- ReviewTrackers
- Salesforce Sales Cloud
- Segment
- ServiceNow
- Shopify
- Shopware
- Slack
- SolarWinds Service Desk
- Spiceworks Cloud Help Desk
- Sprinklr
- Squarespace
- SuiteCRM
- SwiftERM
- Syncro
- Totara Learn
- Trello
- Trengo
- Twitter/X
- Uberall
- WHMCS
- WiseStamp
- WooCommerce
- Xink Email Signature
- Yesware
- Yext
- Zapier
- ZenMaid
- Zendesk Suite
- Zoho Desk
- eDesk
- osTicket
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