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Smile.io Logo

Points, VIP & Referrals. Attract & retain loyal customers.

Last updated: January 2025

Smile.io Reviews

Overall rating

4.7

/5

24

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.57/10

Reviews by rating

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Pros and cons

Customer support at Smile has been super friendly and helpful throughout the process of setting up and maintaining our loyalty and referral program.
I like the best that their software is easy to use and understand. The UI is very intuitive, and one of its best features is the Rewards Panel.
Smile was an amazing partner for us, suggested Smile to couple of our clients, lauched our reward program and there was no turning back.
It is limited to very few POS systems. I left because it is not compatible with Lightspeed.
Unfortunately, this service is not practical for smaller or starter businesses because they charge $50 per month and up.
For example, if I want to have a chat features, now I have two widgets floating around. No API unless on the Enterprise version.
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24 reviews