App comparison
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Swell
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer experience management platform
Last updated: October 2025
Swell Alternatives & Competitors (2026)
Top 6 free alternatives
Birdeye
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Always On. Always On-Brand. Always Driving Outcomes.®
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Support Ticket Management
5/5
Feedback Management
5/5
Real-Time Analytics
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
0.3
Value for money
Starting price
No pricing info
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Value for money
Starting price
No pricing info
0.1
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Custify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success solution for SaaS businesses
0.4
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Clearstream
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The church texting software you'll love
Value for money
Starting price
No pricing info
0.1
Functionality
Campaign Scheduling
5/5
Role-Based Permissions
5/5
Email Management
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Datascan Pharmacy Software
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pharmacy management software for independent pharmacies
0.5
Value for money
Starting price
No pricing info
0.3
Functionality
Search/Filter
5/5
Retail Inventory Management
5/5
Order Management
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
SumUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Promotions Management
5/5
Billing & Invoicing
5/5
Restaurant POS
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Patient management platform for dental practices
0.8
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
Reminders
5/5
Appointment Management
4.7/5
Confirmations/Reminders
4.6/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management and decision tree software
0.3
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Customizable Branding
5/5
Knowledge Base Management
4.8/5
Catalog Management
4.8/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The healthcare workspace for small teams and their clients.
Value for money
Starting price
No pricing info
0.1
Functionality
SMS Messaging
5/5
API
5/5
Reminders
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer journey mapping tools for market researchers
0.5
Value for money
No pricing info
Starting price
No pricing info
Functionality
Multi-Channel Distribution
N/A
Survey Sample Management
N/A
Online Polling
N/A
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Client engagement software for coaches.
Value for money
Starting price
No pricing info
0.1
Functionality
Treatment Planning
5/5
Goal Setting/Tracking
5/5
Enrollments/Onboarding
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business texting software
0.3
Value for money
Starting price
No pricing info
0.3
Functionality
API
5/5
Push Notifications
5/5
Mobile Access
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unlock Growth, Elevate Engagement: A Semi-Sentient CRM.
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Email Campaign Management
5/5
Marketing Automation
5/5
Mobile Optimization
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your all-in-one messaging tool.
0.4
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Reporting & Statistics
5/5
Customizable Branding
5/5
Workflow Configuration
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Occupational health software for the healthcare sector
Value for money
Starting price
No pricing info
0.1
Functionality
Registration Management
5/5
Records Management
5/5
Patient Intake
5/5
Top Features
Communication Management
5/5
Activity Dashboard
5/5
Multi-Location
5/5
