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Table of Contents

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telecrm - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

telecrm overview

What is telecrm?

telecrm is an Indian CRM tool designed to streamline sales, support and marketing use cases for MSMEs and enterprises that rely on telecalling and WhatsApp for communication. It offers comprehensive lead management functionalities, performance reports, custom integrations, WhatsApp API, an automation suite and AI integration for call tracking; all with an easy-to-use interface provided at an affordable price.

Key benefits of using telecrm

• Multi-Channel Communication: Handle calls, WhatsApp messages, SMS, and emails seamlessly from one place.
• Telecalling Automation: Save time with the auto-dialer, automatic call logging, and call tracking features.
• Lead Management: Capture and organize leads from over 30 sources, and automate follow-ups to ensure nothing slips through the cracks.
• Real-Time Analytics: Monitor your team's performance and track conversion rates with easy-to-understand reports.
• Customizable Workflows: Tailor pipelines, tasks, and user roles to fit your unique sales process.
• Mobile App: Stay on top of things with the telecrm mobile app, so your team can work from anywhere.

Starting price

599per user /
per month

Alternatives

with better value for money

telecrm’s user interface

Ease of use rating:

telecrm reviews

Overall rating

3.0

/5

3

Positive reviews

33

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

1

0

1

0

1

telecrm's key features

Most critical features, based on insights from telecrm users:

Contact management
Lead management
Campaign management
Marketing automation
Data import/export
Mobile access

All telecrm features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
API
Auto-Dialer
Automatic call distribution
Call center management
Call list management
Call tracking
Callback scheduling
CRM
Customizable fields
Customizable reports
Customizable templates
Document storage
Forecasting
Lead capture
Lead qualification
Opportunity management
Pipeline management
Relationship Tracking
Reminders
Reporting & statistics
Reporting/Analytics
Sales reports
Search/Filter
Segmentation
Social media integration
Team Assignments
Third-Party integrations
Workflow management

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telecrm pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

599

/user

Per month

Core CRM + WhatsApp Chat Sync

749

/user

Per month

User opinions about telecrm price and value

Value for money rating:

telecrm support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat
24/7 (Live rep)

Training options

Live Online
Videos
Webinars

telecrm FAQs

Q. Who are the typical users of telecrm?

telecrm has the following typical customers:
Non Profit, Small Business

These products have better value for money


Q. What languages does telecrm support?

telecrm supports the following languages:
English


Q. Does telecrm support mobile devices?

telecrm supports the following devices:
Android


Q. Does telecrm offer an API?

Yes, telecrm has an API available for use.


Q. What level of support does telecrm offer?

telecrm offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep)

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