Ticketbud Features

Ticketbud

Online ticketing, registration & event management made easy.

4.72/5 (25 reviews)

Ticketbud Feature Summary

  • Contact management
  • Payment processing
  • Barcode / ticket scanning
  • Fundraising management
  • Online ticketing
  • VIP & discount tickets
  • Print-at-home
  • Online registration
  • General admission
  • Event management
  • Group registration
  • Mobile ticketing
  • Box office management
  • Class registration
  • Event registration
  • Activity registration
  • Interactive editor
  • Real-time collaboration
  • Website ticketing integration
  • Flexible payment options
  • Custom registration forms
  • Ticket configuration
  • Comprehensive reporting & analytics
  • Reporting dashboard
  • Data export
  • Check-In & scanning
  • Mobile scanning apps
  • PDF lists
  • Track offline ticket sales
  • Send tickets via email, SMS
  • Promotional tools
  • Event listing network
  • Email targeted invitations
  • Promo & referral tracking codes
  • API

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Most popular features of all Customer Management apps

API (357 other apps)
Activity Dashboard (214 other apps)
Activity Tracking (159 other apps)
Automatic Notifications (194 other apps)
CRM Integration (130 other apps)
Calendar Management (180 other apps)
Custom Fields (146 other apps)
Customer Database (151 other apps)
Customizable Branding (191 other apps)
Customizable Reporting (159 other apps)
Customizable Templates (165 other apps)
Data Import/Export (174 other apps)
Electronic Payments (130 other apps)
Email Integration (185 other apps)
Mobile Integration (128 other apps)
Real Time Data (128 other apps)
Reminders (183 other apps)
Reporting & Statistics (225 other apps)
Social Media Integration (162 other apps)
Third Party Integration (210 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


21 reviews

See all iPhone Apps

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Ticketbud Feature Reviews

20 reviewers had the following to say about Ticketbud's features:

Jessica Deahl

Great experience for a new business!

2016-01-27

We've been able to utilize various features of Ticketbud - from individual and repeating events to calendar integration for our website and social media sites.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
TC Van

Hands down best ticketing service on the market

2015-12-10

Cheapest to use, most functionality on the backend, great face for customer side, integration with payment gateway, social media and their customer service is top notch.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gemma Linton

Ticketbud

2019-10-24

Excellent software. Very helpful.

Pros

Easy to generate the reports.

Cons

I didn't see any negative about the software. Looks good to us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric DeGroat

Easy to use and any questions I had were promptly responded too. Can't ask for more than that.

2017-06-26

Being able to get money in my account to make payments before the event, instead of just getting a bulk payment after the event.

Pros

The getting the money before the end of the event, which is what another site was doing, allowed me to have a fund to make payments and I wouldn't have been able to do the event otherwise.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ray Brown

Our team liked using ticketbud for our traveling show.

2018-03-07

Pros

It helped us gauge ticket sales on a simple dashboard

Cons

We had a few times where the support wasn't the best and we thought the fees were a little higher than needed to be for the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No

Response from Ticketbud


Hi Ray,
Thanks for your review of Ticketbud! We're sorry to hear that you felt that our support wasn't the best.

In regards to fees, we have a basic fee structure that is less expensive than most of our competitors.

We appreciate your feedback and we will do our best to make sure support is much better for the future.

Read more
Heather Frank

Excellent customer service

2019-10-17

Fantastic response time with customer service.

Pros

Intuitive and easy to navigate, very responsive customer service for the few questions I had.

Cons

I cannot think of any complaints or concerns.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tamara Ross

I called customer service after I made a mistake and received amazing customer service.

2017-08-17

Pros

Customer service received was excellent after I enter my email in incorrectly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Sarah Fenton

Great Company to work with!

2016-01-27

It was wonderful to use a service where you could easily contact a REAL person and get REAL help, right away.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Amy Finnegan

Excellent Service, Excellent Customer Service

2015-07-28

We recently opened a new website with Squarespace, and were shocked and dismayed that every event on the calendar (for us, that's about 48 events per week) had to be entered manually every time!!!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Ticketbud


Hi Amy! Thank you so much for your review - we really appreciate it. We love working with Squarespace sites and yours was particularly great and your use of the calendar was very smart. Thank you again for your comments and we hope we can further optimize your experience in the future.

Read more
Annabeth Hayes

Good SquareSpace calendar option

2015-12-08

I started using Ticketbud because the SquareSpace calendar does not currently allow recurring events.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Ticketbud


Hello Annabeth,

Thank you for your review! We really appreciate your feedback and rest assured we are always working to make our system better and easier to use. Your suggestions have already been forwarded to our development team.

Thank you again and have a great day!

Read more
Caitlin Elwell

Superb Quality, Ease of Use, and Outstanding Customer Service

2017-01-13

Everything was easy to set up and the customer service was outstanding.

Pros

Excellent customer service.

Cons

Had a little trouble with the background images.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ticketbud


Hi Caitlin,
Thank you so much for your kind words! We enjoy working with you and appreciate your business.

Read more
Finnie Helmuth

Great software -- so easy to use!

2015-06-02

Ticketbud's customer service is over the top.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Connie Young

Pretty easy for a non IT person. Support Staff and Sales GREAT!

2016-06-03

It took time to make it work.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jacki Mylenek

Excellent resource for streamlining reservations

2015-06-19

Our guests have said they feel it is user friendly and I love that we can communicate last minute details through email to all ticket purchasers.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Creative Cleveland Planners

Wonderful!

2017-04-05

Very responsive team and our customers were fine with paying the very minimal fee to purchase a ticket.

Pros

easy to use!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ticketbud


Thank you so much for your review, we really appreciate it. We're happy to help any time, and we're glad to be your service of choice. Have a great day!

Read more
Barbara Hagedorn

Great Idea!

2015-12-11

The product is working great and I am getting great response from customers knowing that they can purchase their tickets ahead of time.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Becky Wood

My rep was very informative and helpful. She didn't know all the answers but she found the answers

2017-05-16

Pros

Once I learned how to maneuver, it was awesome. The customer service was amazing.

Cons

There were a few things that I wanted to do that it would not allow me to do. My rep set up the event for me, per my specifications.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Powles

Awesome Site / Awesome Service

2016-01-27

I will continue to use Ticketbud for my events, without a doubt. The customer service has been second to none.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Diane Kastiel

Good software and outstanding customer service!

2017-05-11

Pros

And the customer service really is outstanding - they go the extra mile to help you, and stay with you until the problem is solved - never losing patience or professionalism.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brittany McClendon

Enjoying the site...

2015-12-22

You can set a time to shutdown sales, refund a guest w/o having to worry about confidential information and so much more.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more