Ticketbud Features

Ticketbud

Online ticketing, registration & event management made easy.

4.71/5 (28 reviews)

Ticketbud Feature Summary

  • Contact management
  • Payment processing
  • Barcode / ticket scanning
  • Fundraising management
  • Online ticketing
  • VIP & discount tickets
  • Print-at-home
  • Online registration
  • General admission
  • Event management
  • Group registration
  • Mobile ticketing
  • Box office management
  • Class registration
  • Event registration
  • Activity registration
  • Interactive editor
  • Real-time collaboration
  • Website ticketing integration
  • Flexible payment options
  • Custom registration forms
  • Ticket configuration
  • Comprehensive reporting & analytics
  • Reporting dashboard
  • Data export
  • Check-In & scanning
  • Mobile scanning apps
  • PDF lists
  • Track offline ticket sales
  • Send tickets via email, SMS
  • Promotional tools
  • Event listing network
  • Email targeted invitations
  • Promo & referral tracking codes
  • API

Competitor Feature Comparison

API
Activity Dashboard
Attendee Management
Attendee Tracking
Badge Management
Barcode / Ticket Scanning
Barcode Recognition
Calendar Management
Class Registration
Collaboration Tools
Conferences/Conventions
Configuration Management
Confirmation/Reminders
Contact Database
Contact Management
Conversion Tracking
Customer Data Management
Customizable Forms
Data Import/Export
Discount Management
Electronic Payments
Email Invitations & Reminders
Email Management
Email Marketing
Employee Management
Event Calendar
Event Registration
Event Scheduling
Event Ticketing
Gamification
Group Registration
Kiosk Ticketing
Marketing Automation
Mobile Ticketing
Online Payments
Online Registration
Online Ticketing
Onsite Registration
Onsite Ticketing
PDF Conversion
Payment Processing
Point of Sale (POS)
Print-at-Home
Promotions Management
Real Time Analytics
Real Time Data
Real Time Reporting
Referral Tracking
Refund Management
Registration Management
Reporting/Analytics
Reserved Seating
Rich Text Editor
SMS Messaging
Sales Reports
Season Tickets
Seating Map
Self Check-in/Check-out
Social Promotion
Sponsorship Management
Support Ticket Management
Surveys & Feedback
Ticket Reservations
Ticketing
User Management
Volunteer Management
WYSIWYG Editor
Wait List Management
Website Integration
Website Management
Weddings/Parties
Learn moreCompare App
API
Activity Dashboard
Attendee Management
Attendee Tracking
Badge Management
Barcode / Ticket Scanning
Barcode Recognition
Calendar Management
Class Registration
Collaboration Tools
Conferences/Conventions
Configuration Management
Confirmation/Reminders
Contact Database
Contact Management
Conversion Tracking
Customer Data Management
Customizable Forms
Data Import/Export
Discount Management
Electronic Payments
Email Invitations & Reminders
Email Management
Email Marketing
Employee Management
Event Calendar
Event Registration
Event Scheduling
Event Ticketing
Gamification
Group Registration
Kiosk Ticketing
Marketing Automation
Mobile Ticketing
Online Payments
Online Registration
Online Ticketing
Onsite Registration
Onsite Ticketing
PDF Conversion
Payment Processing
Point of Sale (POS)
Print-at-Home
Promotions Management
Real Time Analytics
Real Time Data
Real Time Reporting
Referral Tracking
Refund Management
Registration Management
Reporting/Analytics
Reserved Seating
Rich Text Editor
SMS Messaging
Sales Reports
Season Tickets
Seating Map
Self Check-in/Check-out
Social Promotion
Sponsorship Management
Support Ticket Management
Surveys & Feedback
Ticket Reservations
Ticketing
User Management
Volunteer Management
WYSIWYG Editor
Wait List Management
Website Integration
Website Management
Weddings/Parties
Visit WebsiteCompare App
API
Activity Dashboard
Attendee Management
Attendee Tracking
Badge Management
Barcode / Ticket Scanning
Barcode Recognition
Calendar Management
Class Registration
Collaboration Tools
Conferences/Conventions
Configuration Management
Confirmation/Reminders
Contact Database
Contact Management
Conversion Tracking
Customer Data Management
Customizable Forms
Data Import/Export
Discount Management
Electronic Payments
Email Invitations & Reminders
Email Management
Email Marketing
Employee Management
Event Calendar
Event Registration
Event Scheduling
Event Ticketing
Gamification
Group Registration
Kiosk Ticketing
Marketing Automation
Mobile Ticketing
Online Payments
Online Registration
Online Ticketing
Onsite Registration
Onsite Ticketing
PDF Conversion
Payment Processing
Point of Sale (POS)
Print-at-Home
Promotions Management
Real Time Analytics
Real Time Data
Real Time Reporting
Referral Tracking
Refund Management
Registration Management
Reporting/Analytics
Reserved Seating
Rich Text Editor
SMS Messaging
Sales Reports
Season Tickets
Seating Map
Self Check-in/Check-out
Social Promotion
Sponsorship Management
Support Ticket Management
Surveys & Feedback
Ticket Reservations
Ticketing
User Management
Volunteer Management
WYSIWYG Editor
Wait List Management
Website Integration
Website Management
Weddings/Parties
Learn moreCompare App

Mobile apps

iOS App


5 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Ticketbud Feature Reviews

23 reviewers had the following to say about Ticketbud's features:

Jessica D.

Great experience for a new business!

2016-01-27

We've been able to utilize various features of Ticketbud - from individual and repeating events to calendar integration for our website and social media sites.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ray B.

Our team liked using ticketbud for our traveling show.

2018-03-07

Pros

It helped us gauge ticket sales on a simple dashboard

Cons

We had a few times where the support wasn't the best and we thought the fees were a little higher than needed to be for the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No

Response from Ticketbud


Hi Ray,
Thanks for your review of Ticketbud! We're sorry to hear that you felt that our support wasn't the best.

In regards to fees, we have a basic fee structure that is less expensive than most of our competitors.

We appreciate your feedback and we will do our best to make sure support is much better for the future.

Read more
Gemma L.

Ticketbud

2019-10-24

Excellent software. Very helpful.

Pros

Easy to generate the reports.

Cons

I didn't see any negative about the software. Looks good to us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
TC V.

Hands down best ticketing service on the market

2015-12-10

Cheapest to use, most functionality on the backend, great face for customer side, integration with payment gateway, social media and their customer service is top notch.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Tamara R.

I called customer service after I made a mistake and received amazing customer service.

2017-08-17

Pros

Customer service received was excellent after I enter my email in incorrectly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
kristina C.

Easy to Use Ticketing

2020-01-15

Pros

It was very easy to set up and use this software.

Cons

I had an event scheduled and someone who was not an organizer of the event contacted Ticketbud and cancelled the event without my knowledge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Business Supplies and Equipment company, 11-50 employees)

Good to get ticket sales up and running quickly

2020-02-21

It was selected because it was easy to get up and running.

Pros

This is very easy to use and google search results seem to scrape events and place them next to your business listing.

Cons

It's pretty basic, but that's also what makes it easy to use for beginner level business folks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric D.

Easy to use and any questions I had were promptly responded too. Can't ask for more than that.

2017-06-26

Being able to get money in my account to make payments before the event, instead of just getting a bulk payment after the event.

Pros

The customer service was excellent. I'd email a question in the morning and would get responded to that day if not within just a couple of hours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Annabeth H.

Good SquareSpace calendar option

2015-12-08

I started using Ticketbud because the SquareSpace calendar does not currently allow recurring events.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Ticketbud


Hello Annabeth,

Thank you for your review! We really appreciate your feedback and rest assured we are always working to make our system better and easier to use. Your suggestions have already been forwarded to our development team.

Thank you again and have a great day!

Read more
Jacki M.

Excellent resource for streamlining reservations

2015-06-19

Our guests have said they feel it is user friendly and I love that we can communicate last minute details through email to all ticket purchasers.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sarah F.

Great Company to work with!

2016-01-27

It was wonderful to use a service where you could easily contact a REAL person and get REAL help, right away.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Caitlin E.

Superb Quality, Ease of Use, and Outstanding Customer Service

2017-01-13

Everything was easy to set up and the customer service was outstanding.

Pros

Excellent customer service.

Cons

Had a little trouble with the background images.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ticketbud


Hi Caitlin,
Thank you so much for your kind words! We enjoy working with you and appreciate your business.

Read more
Tamina-Shimone G.

Ticketbud Review

2020-02-18

Pros

It also allows you to generate your ticket sales and export it and also allows you to see each purchase made.

Cons

There are times when scanning tickets the software 'hangs up' and so you have to restart it. Also it sometimes has issues reading the barcodes that are on another phone screen, but other than that, it works perfectly.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Amy F.

Excellent Service, Excellent Customer Service

2015-07-28

We recently opened a new website with Squarespace, and were shocked and dismayed that every event on the calendar (for us, that's about 48 events per week) had to be entered manually every time!!!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Ticketbud


Hi Amy! Thank you so much for your review - we really appreciate it. We love working with Squarespace sites and yours was particularly great and your use of the calendar was very smart. Thank you again for your comments and we hope we can further optimize your experience in the future.

Read more
Heather F.

Excellent customer service

2019-10-17

Fantastic response time with customer service.

Pros

Intuitive and easy to navigate, very responsive customer service for the few questions I had.

Cons

I cannot think of any complaints or concerns.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Creative C.

Wonderful!

2017-04-05

Very responsive team and our customers were fine with paying the very minimal fee to purchase a ticket.

Pros

easy to use!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ticketbud


Thank you so much for your review, we really appreciate it. We're happy to help any time, and we're glad to be your service of choice. Have a great day!

Read more
Finnie H.

Great software -- so easy to use!

2015-06-02

Ticketbud's customer service is over the top.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Becky W.

My rep was very informative and helpful. She didn't know all the answers but she found the answers

2017-05-16

Pros

Once I learned how to maneuver, it was awesome. The customer service was amazing.

Cons

There were a few things that I wanted to do that it would not allow me to do. My rep set up the event for me, per my specifications.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan P.

Awesome Site / Awesome Service

2016-01-27

I will continue to use Ticketbud for my events, without a doubt. The customer service has been second to none.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Connie Y.

Pretty easy for a non IT person. Support Staff and Sales GREAT!

2016-06-03

The pros- It was easy to put my information in to the system.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Barbara H.

Great Idea!

2015-12-11

The product is working great and I am getting great response from customers knowing that they can purchase their tickets ahead of time.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Diane K.

Good software and outstanding customer service!

2017-05-11

Pros

And the customer service really is outstanding - they go the extra mile to help you, and stay with you until the problem is solved - never losing patience or professionalism.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brittany M.

Enjoying the site...

2015-12-22

Setting up & personalizing the site was straight-forward and made easy. I had questions in the beginning and e-mailed/reached out for assistance; I had my questions answered and concerns address before the end of business!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more