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Ticketbud
Online ticketing, registration & event management made easy.
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Functionality
4.6
/5
30
Total features
58
4 categories
Ticketbud features
Common features of Ticketing software
Price starts from
Free
Eric D.
Printing,
Used daily for 1-2 years
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Being able to get money in my account to make payments before the event, instead of just getting a bulk payment after the event.
Site was easy to use. They gave me the money just days after tickets were bought so I could pay venue, DJ, Photographer, etc. The customer service was excellent. I'd email a question in the morning and would get responded to that day if not within just a couple of hours. The getting the money before the end of the event, which is what another site was doing, allowed me to have a fund to make payments and I wouldn't have been able to do the event otherwise.
No cons were added to this review
Ray B.
11-50 employees
Used other for 6-12 months
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We really liked using ticketbud to manage the promotion and system of ticket management for our traveling dance show. It helped us gauge ticket sales on a simple dashboard
We had a few times where the support wasn't the best and we thought the fees were a little higher than needed to be for the platform.
Hi Ray, Thanks for your review of Ticketbud! We're sorry to hear that you felt that our support wasn't the best. In regards to fees, we have a basic fee structure that is less expensive than most of our competitors. We appreciate your feedback and we will do our best to make sure support is much better for the future.
Tamina-Shimone G.
Construction, 1-10 employees
Used other for 1-2 years
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This software is very straight forward. It is so easy to setup and you are able to scan tickets using your phone. It also allows you to generate your ticket sales and export it and also allows you to see each purchase made.
There are times when scanning tickets the software 'hangs up' and so you have to restart it. Also it sometimes has issues reading the barcodes that are on another phone screen, but other than that, it works perfectly.
Gemma L.
Education Management, 201-500 employees
Used other for 2+ years
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Excellent software. Very helpful.
Easy to use. Easy to manage. Easy to generate the reports.
I didn't see any negative about the software. Looks good to us.
Sarah F.
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As new users to this type of service, the staff at Ticketbud have thus far made our overall experiences a breeze. Being a user who doesn't have advanced tech savvy skills, the site was pretty easy to navigate and offered multiple great ticketing and info options that we could customize for our event. It was wonderful to use a service where you could easily contact a REAL person and get REAL help, right away. In this wacky-doodle no human contact Internet world, the kind and competent level of customer service is completely refreshing. We had a little trouble with our photos and a few other details, but customer service was quick to talk us through. We've just posted our first event and are looking forward to learning more about the service as we start to sell tickets.
No pros were added to this review
No cons were added to this review
Vinicius S.
Information Technology and Services, 1-10 employees
Used weekly for less than 6 months
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Great for events and ticketing management.
Easy to use. Great for first time organizers.
The customer service could be more proactive.
kristina C.
Events Services, 1-10 employees
Used other for less than 6 months
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It was very easy to set up and use this software. The daily payouts were great.
I had an event scheduled and someone who was not an organizer of the event contacted Ticketbud and cancelled the event without my knowledge. They removed the event and refunded all the ticketholders without notifying me and I ended up incurring expenses from that. They never contacted me and when I contacted them about it, they never bothered to respond. Very poor customer service and should never have happened with no contact.
Jacki M.
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Ticketbud has been a great tool for our event planning office as it provides a professional streamline between guest and venue to secure reservations. Our guests have said they feel it is user friendly and I love that we can communicate last minute details through email to all ticket purchasers. I recommend Ticketbud to my colleagues all the time!
No pros were added to this review
No cons were added to this review
Tamara R.
Used other for less than 6 months
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Customer service received was excellent after I enter my email in incorrectly. Customer service is the number one reason I become a return customer.
No cons were added to this review