Ticketleap Reviews

Easy to set up and use. We used it for clients who were hosting both live and virtual events. Very satisfied with the product, pricing and support team.

There is nothing that comes to mind as a "liked least" about Ticket Leap software and their platform or pricing.

I liked the flat rate low fee for tickets $5 and under. This was what drew me towards utilizing this app. Easy to create an event. Easy to navigate and also to check the guests in at the door. Also like the option of promo codes if you want to give away some promo tickets.

I don't remember too much that I didn't like. The fees do get a little expensive with more expensive tickets much like other ticketing sites.

Ease for members of my organization to purchase tickets - although it’s not that difficult to type a name and credit card number.

I do not like that this company decided to cancel their fast pay option which sends us our money weekly. They told us they would now be paying us after our event takes places which means we had to cancel it as the venue requires payment up front.

TicketLeap has a shopping cart *and* recurring event support. If a patron wants to buy tickets for multiple performances of the same show, across multiple dates or times, TicketLeap lets you select everything you want and enter your payment information just once. It's not the cheapest, but it does what I need. Every year I take another look around at what's available, in case I've missed something prettier or cooler or cheaper, but I end up staying with TicketLeap. It's also easy to refund tickets for people that made mistakes. I think I've swapped performances for people too. And -- I've done discounted advance cash sales and sent the buyers tickets via the management back end, and was not charged a fee.

I don't recall having any particular complaints.

I love the easy, visual, drag and drop event page editor. It has simple yet elegant design features (choose your event page color of choice, upload an image, draft your event description and tagline, input your event hashtag to pull in your instagram & twitter feed, etc.). I also love that it is super easy to create coupon codes for specific events, export spreadsheets of attendees, and include customized event questions (anything you want with multiple question field options). I've also experienced great customer service- very relational and helpful phone calls with little to no wait time.

Ticketleap is made for events that are on one date (not a span of multiple dates) so you have to get a little creative when it comes to dates for longer events (like conferences, etc).

I love how easy it is to use this tool for recurring events. Copying an event and cloning the details makes for a super easy upkeep. The UI is self explanatory and the integration with PayPal lets you get paid right away.

Processing fees are a lot, but most tools like this are the same. You can pass along fees to your ticket buyers but you still pay additional fees on top of that. It does add up, especially for higher priced tickets. I wish I had access to a easy registration list from the dashboard. Keeping track of who has signed up can be a bit clunky.

The fees are lower than other platforms. The ability to customize page.

The reports are not easy to navigate and set up could be simplified.

The ability to have multiple users with box office access, the quick check-in system, and the overall quality of the experience are excellent. Inventory management is a plus. Pricing is very reasonable and competitive. Presentation of events is well done.

Difficult to do reservations that are paid at the door. URLs are by nature a little clunky but not hard to link to.

We loved the interface and ease of setting up and managing tickets from one dashboard especially considering we had tried the other platforms and we didnt like them as much and the fees were higher.

The only thing we didn't like I would have to say is the customer support. Sometimes it took a little bit longer to get a response and when youre running a high end show sometimes you need instant support.

TicketLeap will make your life infinitely easier. Event setup is easy. Payments are quick. The social media integration makes marketing easier. The sale statistics make tracking marketing and engagement a breeze. Easy to check in guests.

The app could be a little more robust but overall it’s a great service/application.

Cuenta con una interfaz de usuario bastante moderna y completa. Permite acceder rápidamente a los ticket que hayamos adquirido, de nuestros recitales o eventos favoritos. Cuenta con una herramienta de publicación de eventos muy fácil de utilizar. No hace falta contar con muchos conocimientos para crear eventos.

Puede llegar a ser alto complicado de comenzar a utilizarlo, ya que a algunos elementos en esta herramienta los nombran de diferente manera, en comparación a otras plataformas del mismo tipo.

Used this as half the ticketing software for a film festival last weekend, because neither of the two services we used were quite what we needed. This one is pretty good with last-minute ticket sales, but not advance sales - we couldn't connect the purchases to stuff in the future, just used it to collect their money and hurry them into the theater.

The Android app doesn't even offer the 'box office'/ticket sales option! Luckily of our two-person team, one of us had an iPhone, so we had to rely on him to do the rush (last-minute) ticket sales for this fest. Cooool

How easy it is to setup and get reports and how great they are at promoting events and how is it is to buy though this app

There is not much I don’t like about this software as it’s very easy to use and the setup or lay out is very good

We have used this for several clients and really love it as we do annual events and it easy to duplicate an event when you do it year after year.

We had a few payment issues but customer service was always quick to fix. Customization was also harder when we started but has improved over the years.

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Thanks Molly!

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