webCRM Pricing, Features, Reviews & Comparison of Alternatives

webCRM

Made for sales people

4.65/5 (17 reviews)

webCRM overview

What is webCRM?

webCRM customers cover franchises, manufacturing, professional and financial services, media, telemarketing, training, property retail and management, IT, consulting and much more.

A CRM solution Sales people love to use
At webCRM we work hard to take the complexity out of CRM. The result is a simple, user friendly interactive and fast CRM solution that sales people like to use. Furthermore webCRM is quick to implement, very easy to customise & personalise. webCRM has a great API for easy integration with other systems such as your ERP, mail, ecommerce site and much more.

No Nonsense
Our customers want to know we understand their business and they are subscribing to a service which will work for them. The CRM Consultant that helps you choose webCRM is also the same person who will help you implement it if you require that service. If we think it won’t work for the customer, we tell them. It saves a lot of time and cancelled subscriptions, which doesn’t help anyone.

Successful implementation
webCRM staff are all handpicked CRM experts with +10 years of experience in understanding sales processes, managing sales pipelines, managing sales teams and managing deliveries. We offer qualified and to the point assistance in order to accomplish a successful and short implementation period minimizing the implementation costs and maximising the chance of achieving the expected benefits.

Real Long term value
We differentiate ourselves by offering continuity of service, from the initial enquiry, through evaluation and post sales support. This ensures that our account managers understand our customers business and provide the correct and most efficient solution. webCRM is about maintaining and retaining our customers. We can only do this if their systems provide a significant return on their investment.

"With over 90% subscription renewal rates we must be doing something right”
www.webcrm.com

Pricing

Starting from
£18/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Europe, United Kingdom

Supported languages

English, Danish, Dutch, Finnish, German and 4 other languages, Norwegian, Portuguese, Spanish, Swedish
webCRM screenshot: webCRM

webCRM reviews

Value for money
Features
Ease of use
Customer support
  4.9
  4.9
  4.5
  4.9
James Dean Waplington

WebCRM has revolutionised the way we work

Used daily for 2+ years
Reviewed 2018-04-30
Review Source: Capterra

Pros
- Amazing customer service. They're always happy to help - The ability to bespoke the platform to our business Ease of use - The seamless transfer between Activities (Lead Generation Team) and Opportunities (Sales) - Email marketing capabilities - Excellent reporting facilities - Easy for managers to see workload of employees

Cons
- None! It's totally changed the way we work. We have transformed from a sub company to a projected organisation this year while using WebCRM. It is perfect for our business.

Response from webCRM


Thank you James. Very kind and so glad webCRM has been a tool to help you grow so rapidly. Long may it continue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

WebCRM - work from home

Used daily for 1-2 years
Reviewed 2020-05-07
Review Source: GetApp

I use it daily and can register every video consultation during this pandemic as well as all packages sold during this time. Making working from home a blessing during this time.

Pros
No matter where I am in the world, as long as I have internet connectivity I am able to work. Working from home is easy with this product.

Cons
Only that the amount of users are limited depending on which package you buy. It is a pity that not more users are able to make use of this great software at our company. To add video calls would be a great option!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lynne Kiddle

Great CRM syste

Used daily for 2+ years
Reviewed 2018-09-20
Review Source: Capterra

Excellent experience. The customer services was second to none, everyone at WebCRM are always happy to help with any issues, nothing is too much trouble.

Pros
This software is easy to use, easy to set up and has excellent editable reporting facilities. I have used several CRM systems but this is by far the easiest to use. I started using WebCRM with little or no knowledge of how to adapt the system but with the help of a trainer, I was able to adapt the sytem to my requirements, where necessary ultimately creating a system that was personalised to our needs.

Cons
It doesn't make the tea! Nothing apart from that.

Response from webCRM


Thank you for sharing your experience Lynne. Really pleased you have integrated webCRM into your business so successfully and smoothly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jamie Anderson

James Bouge & The CRM Team - spent the time to understand our business, A pleasure to work with,

Used daily for 2+ years
Reviewed 2018-05-08
Review Source: Capterra

saved man hours, we know just where our business is at any minute,

Pros
A great System - the team ensured it easily taylored to fit our business, importantly the ongoing support has been second to none, As our business is quiet dynamic (no doubt as per most) an off the shelf CRM< just didint cut it, webCRM has saved numerous man hours, and the reports are great for us to monitor easily,

Cons
hmmm - nothing it couldnt do ! Drag and drop for documents - which i was told will be avilable later this year,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tim Bryan

This CRM has changed the way we keep track of our clients/projects

Used weekly for 1-2 years
Reviewed 2018-04-09
Review Source: Capterra

Pros
This product has allowed us to easily centralize our workflows, clients, projects, and other items which saves us countless hours and keeping us headache free. The program is very good at allowing our team to keep track of different tasks no matter when or where they are which is vital when you have people in different times zones or across the world.

Cons
The program can be a little tough to get the hang of and the user interface seems a touch out of date compared to some of the other CRMs we use but it't not horrible. Like any product, there is a breaking in period that it takes in order to get used to the program and how to use it effectively. Once you get over that hump you will be happy with this program.

Response from webCRM


Thank you for your kind and honest review. I think it is fair to say that webCRM is more focused on organising and processing than very pretty interfaces, however we are always striving to improve the system to make the customer experience as easy as possible. CRM should help not get in the way!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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webCRM pricing

Starting from
£18/month
Pricing options
Free trial
Subscription
View Pricing Plans

From £18 per user/month

webCRM features

API

Activity Dashboard (252 other apps)
Activity Tracking (179 other apps)
Automatic Notifications (220 other apps)
CRM Integration (144 other apps)
Calendar Management (194 other apps)
Custom Fields (157 other apps)
Customer Database (174 other apps)
Customizable Branding (226 other apps)
Customizable Reporting (178 other apps)
Customizable Templates (194 other apps)
Data Import/Export (200 other apps)
Electronic Payments (152 other apps)
Email Integration (208 other apps)
Real Time Data (145 other apps)
Reminders (198 other apps)
Reporting & Statistics (272 other apps)
Social Media Integration (188 other apps)
Surveys & Feedback (164 other apps)
Third Party Integration (247 other apps)

Additional information for webCRM

Key features of webCRM

  • Send personally addressed mass emails / SMS
  • Manage customers activities and notes
  • Customizable sales pipeline and budgets
  • Reusable e-mail & pdf templates
  • Shared calendar
  • Outlook two-way synchronization contacts, emails, tasks, cal
  • Design searches and reports in minutes
  • Easy Excel import/export
  • Automatically create follow up activities with contact info.
  • Document Control and Sharing
View All Features

Benefits

Expert local support in UK, USA, Germany, Netherlands, Sweden, Finland & Denmark
8 language versions
Integrate seamlessly to Outlook
Get leads directly from your website to webCRM
Fast & reliable solution that also runs on Mac, iPhone & iP
Integrates to existing systems thru API