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WikiPro Logo

Customer communication platform for small business owners

Table of Contents

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Is this product right for your business?

Find out with a

WikiPro - 2026 Pricing, Features, Reviews & Alternatives

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WikiPro overview

What is WikiPro?

WikiPro is a customer communication platform designed to help small businesses in the legal, finance, accounting, and marketing sectors engage with clients by requesting reviews, electronic signatures, payments, and more. Administrators can create tasks with summaries, descriptions, priority status, and due date, assign them to team members, add comments to streamline coordination, and track workload through reports in real-time.

WikiPro allows organizations to communicate with clients via existing landline numbers, access interactions in a shared inbox, and use texts to start video chats and send appointment reminders. Supervisors can manage reviews across Facebook or Google on a centralized dashboard and receive payments via Stripe, Visa, Mastercard, Apple Pay, American Express, and Google Pay. Accountants can also add a chat widget to corporate websites to capture customers' information including name and phone number and receive notifications about their queries on a centralized platform.

Using WikiPro, businesses can create customizable templates with required documents, name or pin, and other specifications to request electronic signatures from customers. Managers can securely receive files from customers via two-factor authentication and single sign-on (SSO)-enabled links. Other features include user management, search functionality, automated replies, message scheduling, and custom signatures.

Key benefits of using WikiPro

WikiPro changes the way professionals communicate with the clients. Professionals now can have an instant chat with clients, clients can share files with professional and have signature signed remotely. WikiPro has built in workflow for accounting.

Starting price

50flat rate /
per month

Alternatives

with better value for money

WikiPro’s user interface

Ease of use rating:

WikiPro reviews

Overall rating

4.6

/5

33

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.12/10
Rating distribution

5

4

3

2

1

23

7

3

0

0

Pros
“Very glad I gave it a chance. Don't want to not use it for my business.”
BB

Bert B.

Sole Proprieter

“Every CPA should consider using a powerful tool with so many great functions like wikipro.”
AC

Alex C.

Loan Consultant

“What I like the most about it is Easy to use, friendly interface.”
AJ

Aiqin J.

Branch manager

Cons
“Sometimes the app lost the history contents, and it does not pop up the message when there is actually new message.”
zr

zeyang r.

IC Design engineer

“I missed the notification sometimes, there are notifications in the app but its not showing on the icon.”
NS

Nicole S.

manager

“It got stuck during e-sign if the document size is too large. For example, if the file has more than 10 pages.”
GC

Grace C.

CPA

Who uses WikiPro?

Based on 33 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Accounting
Real Estate
Wholesale
Financial Services
Others

Use cases

Instant Messaging & Chat
Live Chat
Digital Signature
Payment Processing
SMS Marketing

WikiPro's key features

Most critical features, based on insights from WikiPro users:

CPA firms
Payroll management
Tax management
Electronic signature
Mobile access
Mobile signature capture

All WikiPro features

Features rating:

Customizable branding
Third-Party integrations
Proactive chat
Review badge management
Response management
Reporting/Analytics
Reminders
Real-time consumer-facing chat
Real-Time chat
Ratings/Reviews
PCI compliance
Payment fraud prevention
Online payments
Offline form
Negative feedback management
Multi-Party signing
2-Way messaging
Review monitoring
Review notification
Review request
Scheduled messaging
Search/Filter
Single sign on
SMS messaging
Social sharing
Task management
Team collaboration
Template management
User management
Video conferencing
Widgets
Workflow management
Activity dashboard
Alerts/Notifications
API
Audio calls
Audit trail
Authentication
Automated responses
Autoresponders
Billing & invoicing
Campaign management
Campaign scheduling
Chat/Messaging
Collaboration tools
Commenting/Notes
Communication management
Contact management
Customizable templates
Dashboard
Data import/export
Data security
Debit/Credit card processing
Discussions/Forums
Document storage
File sharing
Mass texting
Message personalization
Mobile coupons
Mobile payments
Multi-Channel campaigns
Multi-Channel communication

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WikiPro pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

50

Per month

Features included:

  • 1000 Messages
  • 1 Line
  • 1 Location
  • 2 Calendars
  • 2 Keywords
  • Chat Widget
  • Close Chats
  • Custom Fields
  • E-Signature
  • Import Customers
  • Message Search
  • Message Template
  • Mobile App.
  • Omnichannel
  • Private Comment
  • Schedule Message
  • Shared Inbox
  • Unlimited Customers
  • Up to 2 Users
  • User Management

Standard

100

Per month

Features included:

  • 1 Line
  • 1 Location
  • 2000 Messages
  • 5 Calendars
  • 5 Keywords
  • Auto Reply
  • Campaign
  • Custom Signature
  • Everything in Basic Plan Plus: Appointment Reminder
  • Flow
  • Landline Texting
  • Lists
  • Payments
  • Task Management
  • Unlimited Customers
  • Up to 5 Users
  • Video Call

Pro

200

Per month

Features included:

  • 10 Calendars
  • 10 Keywords
  • 1 Line
  • 1 Location
  • 4000 Messages
  • API.
  • Everything in Standard Plan
  • Plus: Export Chats
  • Reviews
  • Review Widget
  • SMS Survey
  • Unlimited Customers
  • Up to 10 Users
  • Zapier Integration

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 20 Calendars
  • 20 Keywords
  • 8000 Messages
  • Dedicated Account Management.
  • Everything in Pro Plan
  • Multiple Locations
  • Plus: White Label
  • Unlimited Customers
  • Unlimited Lines
  • Unlimited Users

User opinions about WikiPro price and value

Value for money rating:

To see what individual users think of WikiPro's price and value, check out the review snippets below.

“Very glad I gave it a chance. Don't want to not use it for my business.”
BB

Bert B.

Sole Proprieter

“Every CPA should consider using a powerful tool with so many great functions like wikipro.”
AC

Alex C.

Loan Consultant

WikiPro integrations (1)

Top integrations

WikiPro support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Knowledge Base
Email/Help Desk
FAQs/Forum

Training options

Live Online
Documentation
Webinars
In Person

WikiPro FAQs

Q. What type of pricing plans does WikiPro offer?

WikiPro has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of WikiPro?

WikiPro has the following typical customers:
Freelancers, Non Profit, Small Business


Q. What languages does WikiPro support?

WikiPro supports the following languages:
English


Q. Does WikiPro support mobile devices?

WikiPro supports the following devices:
Android, iPad, iPhone


Q. Does WikiPro offer an API?

No, WikiPro does not have an API available.


Q. What other apps does WikiPro integrate with?

WikiPro integrates with the following applications:
Zapier


Q. What level of support does WikiPro offer?

WikiPro offers the following support options:
Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum

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