Zenbooker is an online appointment booking and scheduling tool for home service businesses with availability tracking, payment processing, and website booking integration. By providing the tools to create an online booking platform, manage availability, assign tasks to employees, and process credit card payments, Zenbooker facilitates client self-service for booking home services.
To help businesses create a customizable booking experience designed for their home service needs, Zenbooker provides tools such as a custom booking website builder and custom widgets that can be embedded onto existing business websites. From the booking website, clients can view availability, see real-time price quotes for their selected services, and select their location from an intelligent predictive search tool. Businesses can set up service zones using a geographic map tool to define area limits for bookings so that customers are unable book services outside of a specific perimeter.
Once bookings are made, administrators can assign jobs to team members based on skills and availability, with the calendar tool showing each team member's upcoming jobs. Employees can access their schedule using their individual staff login and view the location using Google Maps.
The Zenbooker app sends confirmations and reminders to customers via SMS and employees can inform customers of their ETA with an ‘on my way’ text message. Profiles are generated for each customer which include information such as appointment history, job history, and contact information. To facilitate online payment, Zenbooker integrates with Stripe for credit card processing.
Software by Zenbookerzenbooker.com