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Zoho CRM vs Cirrus Insight Comparison (2026)

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Salesforce Sales Cloud logo

Salesforce Sales Cloud

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Bigin by Zoho CRM

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Good recommendations?

Zoho CRM logo

Zoho CRM

Cirrus Insight logo

Cirrus Insight

Overview

Zoho CRM records all contact, lead & account data. It also lets you assign tasks, automate workflows & marketing, track revenue & send communications.

AI-powered CRM automation that builds pipeline, manages deals, and keeps your sales engine running directly from your inbox.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

14

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

14

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

7K

5

4

3

2

1

3.5K

2.3K

781

173

84

  • Value for money
  • Ease of use
  • Features
  • Customer support
68%
would recommend this app

4.2

113

5

4

3

2

1

49

40

19

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
68%
would recommend this app

Pros

“I like Zoho CRM for its smart workflow management that automates routine tasks and it’s effective email campaign features that helps create and track personalized customer engagement.”
GO

Gabriella O.

Human resources manager

“We use it for new leads, tracking stages of leads and bookings, contact details, tasks, sending emails and more.”
SM

Sherry M.

Executive Manager

“It provides a solid combination of contact management, email communication, workflow automation, and sales tracking capabilities.”
AR

Ansuman R.

Ecom manager

Pros

“It's a plug and play product that keeps Salesforce up to date and allows us to easily make changes right from email.”
MK

Melissa K.

Sales Operations Analyst

“Cirrus Insight has taken a previously manual process and made it automated, simple and painless.”
Verified reviewer profile picture

Zack W.

PM

“The team at CI is innovative, responsive to client needs and keeps getting better with time. ”
Verified reviewer profile picture

Patti M.

Customer Success Manager

Cons

“It is a bit difficult while integrating with the previous crm as there are few gaps and not able to capture the few details same as the previous crm”
sc

suba c.

Customer Success Executive

“The mobile app is really frustrating when I'm out showing properties and need to update deal stages on the fly.”
AC

Andy C.

Sales Director

“Certain automation workflows are overly cumbersome to build, particularly when including multiple conditions and actions.”
AD

Alexandre D.

Secretary General

Cons

“I don't know why this is...maybe its my orgs security, but it is annoying and not clear why its happening.”
Verified reviewer profile picture

Will G.

Client Success Director

“Additionally, I feel like I am often getting "disconnected" and have to reauthenticate.”
Verified reviewer profile picture

Will G.

Client Success Director

“Ever since they upgraded their app, it hasn’t worked hardly at all.”
KO

Kayla O.

Senior Business Partnerships Associate

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features180
  • A/B Testing
  • AI Copilot
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Automated Routing
  • Automated Scheduling
  • Availability Management
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Automation
  • Business Process Control
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Click Tracking
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Conversion Tracking
  • Correlation Analysis
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Entry
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Email Address Extraction
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Estimating
  • Event Triggered Actions
  • Exception Reporting
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Gamification
  • Generative AI
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Scheduling
  • Help Desk Management
  • Image Capture
  • Incentive Management
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Live Chat
  • Location Tracking
  • Loyalty Program
  • Marketing Automation
  • Marketing Calendar
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multivariate Testing
  • Negative Feedback Management
  • No-Code
  • Onboarding
  • Online Booking
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Quota Planning
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Rewards Management
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Planning
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Social Media Integration
  • Task Management
  • Team Calendars
  • Team Management
  • Template Management
  • Templates
  • Territory Management
  • Website Integration
  • Whitelisting/Blacklisting
  • Workflow Management
  • eCommerce Management
  • Total features72
  • A/B Testing
  • AI Copilot
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Automated Routing
  • Automated Scheduling
  • Availability Management
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Automation
  • Business Process Control
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Click Tracking
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Conversion Tracking
  • Correlation Analysis
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Entry
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Email Address Extraction
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Estimating
  • Event Triggered Actions
  • Exception Reporting
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Gamification
  • Generative AI
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Scheduling
  • Help Desk Management
  • Image Capture
  • Incentive Management
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Live Chat
  • Location Tracking
  • Loyalty Program
  • Marketing Automation
  • Marketing Calendar
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multivariate Testing
  • Negative Feedback Management
  • No-Code
  • Onboarding
  • Online Booking
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Quota Planning
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Rewards Management
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Planning
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Social Media Integration
  • Task Management
  • Team Calendars
  • Team Management
  • Template Management
  • Templates
  • Territory Management
  • Website Integration
  • Whitelisting/Blacklisting
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations65
  • ActiveCampaign
  • Avaya Experience Platform
  • Bedrock Data
  • Box
  • Docusign
  • Dropbox
  • Eventbrite
  • GetResponse
  • GoTo Meeting
  • Google Ads
  • Google Analytics 360
  • Google Calendar
  • Google Workspace
  • HubSpot CRM
  • HubSpot Data Hub
  • Jotform
  • Kixie PowerCall & SMS
  • Klenty
  • Knowlarity
  • Leadfeeder
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PandaDoc
  • PayPal Payments
  • Proposify
  • QuickBooks Online
  • QuoteWerks
  • Quoter
  • RingCX
  • SMS-Magic
  • Saasu
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • SimplyCast
  • Skyvia
  • Slack
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter/X
  • Xero
  • Zapier
  • Zendesk Suite
  • Zoho Analytics
  • Zoho Assist
  • Zoho Billing
  • Zoho Books
  • Zoho Campaigns
  • Zoho Cliq
  • Zoho Creator
  • Zoho Desk
  • Zoho Expense
  • Zoho Forms
  • Zoho Invoice
  • Zoho Mail
  • Zoho Meeting
  • Zoho Projects
  • Zoho SalesIQ
  • Zoho Sign
  • Zoho Social
  • Zoho Survey
  • Zoho Writer
  • iQuoteXpress
  • mailparser.io
  • Total integrations4
  • ActiveCampaign
  • Avaya Experience Platform
  • Bedrock Data
  • Box
  • Docusign
  • Dropbox
  • Eventbrite
  • GetResponse
  • GoTo Meeting
  • Google Ads
  • Google Analytics 360
  • Google Calendar
  • Google Workspace
  • HubSpot CRM
  • HubSpot Data Hub
  • Jotform
  • Kixie PowerCall & SMS
  • Klenty
  • Knowlarity
  • Leadfeeder
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PandaDoc
  • PayPal Payments
  • Proposify
  • QuickBooks Online
  • QuoteWerks
  • Quoter
  • RingCX
  • SMS-Magic
  • Saasu
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • SimplyCast
  • Skyvia
  • Slack
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter/X
  • Xero
  • Zapier
  • Zendesk Suite
  • Zoho Analytics
  • Zoho Assist
  • Zoho Billing
  • Zoho Books
  • Zoho Campaigns
  • Zoho Cliq
  • Zoho Creator
  • Zoho Desk
  • Zoho Expense
  • Zoho Forms
  • Zoho Invoice
  • Zoho Mail
  • Zoho Meeting
  • Zoho Projects
  • Zoho SalesIQ
  • Zoho Sign
  • Zoho Social
  • Zoho Survey
  • Zoho Writer
  • iQuoteXpress
  • mailparser.io