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Cirrus Insight Pricing, Features, Reviews and Alternatives
Cirrus Insight product overview
What is Cirrus Insight?
Instantly view leads, contacts, activities, cases, opportunities and more right in Gmail. Log emails with a click. Easily create new leads, tasks, and events. Sync contacts and calendars. 30-second install for Chrome or Firefox. 30-day free trial.
Key benefits of using Cirrus Insight
Typical customers
Platforms supported
Support options
Training options
Cirrus Insight pricing information
Value for money
4.0
/5
106
Starting from
10
/user
Per year
Value for money contenders
Cirrus Insight features
Functionality
4.1
/5
106
Total features
53
12 categories
Functionality contenders
Cirrus Insight users reviews
Overall Rating
4.2
/5
106
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.97/10
5
4
3
2
1
46
37
19
2
2
Will G.
DC
Dennis Cole (IT Admin)
Ar
Alon r.
JM
John M.
AR
Anonymous Reviewer
Jennie D.
Overall rating contenders
Will G.
Client Success Director
Computer Software, 51-200 employees
Review source
Transcript
Will G.: Hi. I'm Will. I'm a vice president of Solutions. I give Cirrus a five out of five, and for more...
Jennie D.
Verified reviewer
Automotive, 11-50 employees
Used daily for 1-2 years
Review source
Share this review:
We have increased our adherence of our sales team for loading email communications and capturing information for Salesforce. Previously we struggled to get our sales team to log communications with prospects and customers consistently. I am a huge proponent of this software!!!
I believe that this software increases efficiency and productivity for Sales Teams. I have recommended this software for our company and others because of its ease of use and ability to log emails, set reminders and even schedule meetings within you gmail inbox. You do not even have to log into Salesforce as you can add documents, create notes and complete tasks within your email platform.
The pros really outweigh the cons for this software. However occasionally the chrome add-on will conflict with other add-ons and there is difficulty with having the software program load up within the email program. However there is always an easy fix and the support is very responsive.
Nitin M.
Verified reviewer
Market Research, 10,001+ employees
Used daily for 2+ years
Review source
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Get more activities and quicker record addition into salesforce.
This tool has helped us increase users adopt salesforce more to put in their activities. Its seamless sync and automated mapping for records to be linked to the right SF records. It helps do everything within inbox than logging in SF, mostly everything!
Some erratic sync fails due to Google Token refreshes.
Bob S.
Consumer Goods, 1,001-5,000 employees
Used daily for 2+ years
Review source
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Technical support is good at sending 'canned' responses. I find myself frustrated that cirrus hasn't improved its usability. Please give me two things every month that make your 'standard' features of Gmail to SalesForce work without me having to invoke extra keystrokes or drag picklists to see all available options.
I like the ability that Cirrus links to SalesForce and Gmail and locates recipients in the SalesForce database and links emails to the Account/Contact activity log
Cirrus is not reliable in locating related SalesForce contacts and particularly not reliable locating contacts when using the 'Add to SalesForce', 'Custom' option that allows linking an email to a standard related lists such as linking an email to Opportunity or Case- there are many examples of these issues that often I've thought to cut-and-paste and email into a SalesForce activity would be faster. Another...
Brian T.
Verified reviewer
Computer Software, 51-200 employees
Used daily for 1-2 years
Review source
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I have tried multiple email tracking apps and software. I have left Cirrus twice and ended up coming back. Now I will never leave, it is exactly what I need.
Ease of use, visual inspection of all past emails.
Nothing really, maybe the lack of ability to export to Excel.
Will G.
Verified reviewer
Computer Software, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
I love Cirrus Insight and feel like it is the best way to ensure tracking and data entry into Salesforce. Because it does this automatically, and is managed from within Gmail, it makes it super easy to review contacts/accounts/opps and track emails, phone calls and meetings. This more than makes the investment worth it, but the email open/click tracking is also super useful, as is the ability to...
The reason I purchased Cirrus Insight was to allow me to easily track all my emails to Salesforce. Sending emails from Salesforce is a pain and it is not easy to add received emails to the platform. With the Cirrus Insight extension, all my emails (or the ones I choose) are added to Salesforce. And the best part is, it happens within my Gmail Inbox. I do not have to go to Salesforce, but can review emails, opens, clicks, contacts, opportunities, accounts and more all from within Gmail.
I feel like the "campaign" function errors out a lot. Its useful, but when sending an email to a large list, I plan on having to send it more than once. Additionally, I feel like I am often getting "disconnected" and have to reauthenticate. I don't know why this is...maybe its my orgs security, but it is annoying and not clear why its happening.
Cirrus Insight FAQs and common questions
Q. What type of pricing plans does Cirrus Insight offer?
Cirrus Insight has the following pricing plans:
Starting from: $10.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Cirrus Insight?
Cirrus Insight has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Cirrus Insight support?
Cirrus Insight supports the following languages:
English
Q. Does Cirrus Insight support mobile devices?
Cirrus Insight supports the following devices:
Android, iPad, iPhone
Q. Does Cirrus Insight offer an API?
Yes, Cirrus Insight has an API available for use.
Q. What other apps does Cirrus Insight integrate with?
Cirrus Insight integrates with the following applications:
Google Workspace, Salesforce Sales Cloud, Microsoft 365, Salesforce Platform
Q. What level of support does Cirrus Insight offer?
Cirrus Insight offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base
Common Cirrus Insight comparisons
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