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Cirrus Insight Pricing, Features, Reviews and Alternatives

Cirrus Insight product overview

Price starts from

10

/user

Per year

What is Cirrus Insight?

Instantly view leads, contacts, activities, cases, opportunities and more right in Gmail. Log emails with a click. Easily create new leads, tasks, and events. Sync contacts and calendars. 30-second install for Chrome or Firefox. 30-day free trial.

Key benefits of using Cirrus Insight

Installs in seconds into Chrome or Firefox. Anybody who uses Salesforce and Gmail can be up and running in less than a minute. Cirrus Insight is easy to use with an intuitive interface. It's conveniently located to the right of emails so you can instantly view and interact with Salesforce leads and contacts right alongside emails.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base

Training options

Videos
Webinars
Live Online
In Person
Documentation

Cirrus Insight pricing information

Value for money

4.0

/5

106

Starting from

10

/user

Per year

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Cirrus Insight features

Functionality

4.1

/5

106

Total features

53

12 categories

Most valued features by users

Contact Management
API
Activity Dashboard
Data Import/Export
Lead Management
Reporting/Analytics
Performance Metrics
Activity Tracking

Functionality contenders

Cirrus Insight users reviews

Overall Rating

4.2

/5

106

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.97/10
Rating distribution

5

4

3

2

1

46

37

19

2

2

Pros
And the best part is, it happens within my Gmail Inbox. I do not have to go to Salesforce, but can review emails, opens, clicks, contacts, opportunities, accounts and more all from within Gmail.
AvatarImg

Will G.

Being an IT Administrator, I'm constantly looking at different ways to help my users gain productivity and integration with our other services. As a nonprofit, the price for this app cannot be beat.

DC

Dennis Cole (IT Admin)

Nothing there are a lot of other good competitors out there.

Ar

Alon r.

Cons
Customer support is terrible. No training upon initiation.

JM

John M.

Very difficult to use, flight paths malfunction frequently, can't view templates alone, have to compose an email to edit any templates.

AR

Anonymous Reviewer

However occasionally the chrome add-on will conflict with other add-ons and there is difficulty with having the software program load up within the email program.
AvatarImg

Jennie D.

Overall rating contenders

Overall Rating

I love Cirrus Insight so much, that I gladly put up with its issues

Reviewed 7 months ago

Transcript

Will G.: Hi. I'm Will. I'm a vice president of Solutions. I give Cirrus a five out of five, and for more...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best tool for Increasing SalesForce Utilization

Reviewed 3 years ago

We have increased our adherence of our sales team for loading email communications and capturing information for Salesforce. Previously we struggled to get our sales team to log communications with prospects and customers consistently. I am a huge proponent of this software!!!

Pros

I believe that this software increases efficiency and productivity for Sales Teams. I have recommended this software for our company and others because of its ease of use and ability to log emails, set reminders and even schedule meetings within you gmail inbox. You do not even have to log into Salesforce as you can add documents, create notes and complete tasks within your email platform.

Cons

The pros really outweigh the cons for this software. However occasionally the chrome add-on will conflict with other add-ons and there is difficulty with having the software program load up within the email program. However there is always an easy fix and the support is very responsive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

It helps in adoption of Salesforce !

Reviewed 3 years ago

Get more activities and quicker record addition into salesforce.

Pros

This tool has helped us increase users adopt salesforce more to put in their activities. Its seamless sync and automated mapping for records to be linked to the right SF records. It helps do everything within inbox than logging in SF, mostly everything!

Cons

Some erratic sync fails due to Google Token refreshes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

A 'good' product when operational, with Cirrus nuisance self-promotion built in for free

Reviewed 2 years ago

Technical support is good at sending 'canned' responses. I find myself frustrated that cirrus hasn't improved its usability. Please give me two things every month that make your 'standard' features of Gmail to SalesForce work without me having to invoke extra keystrokes or drag picklists to see all available options.

Pros

I like the ability that Cirrus links to SalesForce and Gmail and locates recipients in the SalesForce database and links emails to the Account/Contact activity log

Cons

Cirrus is not reliable in locating related SalesForce contacts and particularly not reliable locating contacts when using the 'Add to SalesForce', 'Custom' option that allows linking an email to a standard related lists such as linking an email to Opportunity or Case- there are many examples of these issues that often I've thought to cut-and-paste and email into a SalesForce activity would be faster. Another...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best out of all

Reviewed 3 years ago

I have tried multiple email tracking apps and software. I have left Cirrus twice and ended up coming back. Now I will never leave, it is exactly what I need.

Pros

Ease of use, visual inspection of all past emails.

Cons

Nothing really, maybe the lack of ability to export to Excel.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

I love Cirrus Insight so much, that I gladly put up with its issues

Reviewed a year ago

I love Cirrus Insight and feel like it is the best way to ensure tracking and data entry into Salesforce. Because it does this automatically, and is managed from within Gmail, it makes it super easy to review contacts/accounts/opps and track emails, phone calls and meetings. This more than makes the investment worth it, but the email open/click tracking is also super useful, as is the ability to...

Pros

The reason I purchased Cirrus Insight was to allow me to easily track all my emails to Salesforce. Sending emails from Salesforce is a pain and it is not easy to add received emails to the platform. With the Cirrus Insight extension, all my emails (or the ones I choose) are added to Salesforce. And the best part is, it happens within my Gmail Inbox. I do not have to go to Salesforce, but can review emails, opens, clicks, contacts, opportunities, accounts and more all from within Gmail.

Cons

I feel like the "campaign" function errors out a lot. Its useful, but when sending an email to a large list, I plan on having to send it more than once. Additionally, I feel like I am often getting "disconnected" and have to reauthenticate. I don't know why this is...maybe its my orgs security, but it is annoying and not clear why its happening.

Cirrus Insight FAQs and common questions

Q. What type of pricing plans does Cirrus Insight offer?

Cirrus Insight has the following pricing plans:
Starting from: $10.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Cirrus Insight?

Cirrus Insight has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Cirrus Insight support?

Cirrus Insight supports the following languages:
English


Q. Does Cirrus Insight support mobile devices?

Cirrus Insight supports the following devices:
Android, iPad, iPhone


Q. Does Cirrus Insight offer an API?

Yes, Cirrus Insight has an API available for use.


Q. What other apps does Cirrus Insight integrate with?

Cirrus Insight integrates with the following applications:
Google Workspace, Salesforce Sales Cloud, Microsoft 365, Salesforce Platform


Q. What level of support does Cirrus Insight offer?

Cirrus Insight offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

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