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Cirrus Insight Logo

Cirrus Insight

4.1
(109)

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#1 App for Connecting Salesforce and Gmail

(9)

Cirrus Insight Pricing, Features, Reviews and Alternatives

Cirrus Insight FAQs

Q. What type of pricing plans does Cirrus Insight offer?

Cirrus Insight has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Cirrus Insight?

Cirrus Insight has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Cirrus Insight support?

Cirrus Insight supports the following languages:
English

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Q. Does Cirrus Insight support mobile devices?

Cirrus Insight supports the following devices:
Android, iPad, iPhone

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Q. Does Cirrus Insight offer an API?

Yes, Cirrus Insight has an API available for use.

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Q. What other apps does Cirrus Insight integrate with?

Cirrus Insight integrates with the following applications:
Google Workspace, Salesforce Sales Cloud, Microsoft 365, Salesforce Platform

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Q. What level of support does Cirrus Insight offer?

Cirrus Insight offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

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Cirrus Insight product overview

Price starts from

10

/user

Per month

What is Cirrus Insight?

Instantly view leads, contacts, activities, cases, opportunities and more right in Gmail. Log emails with a click. Easily create new leads, tasks, and events. Sync contacts and calendars. 30-second install for Chrome or Firefox. 30-day free trial.

Key benefits of using Cirrus Insight

Installs in seconds into Chrome or Firefox. Anybody who uses Salesforce and Gmail can be up and running in less than a minute. Cirrus Insight is easy to use with an intuitive interface. It's conveniently located to the right of emails so you can instantly view and interact with Salesforce leads and contacts right alongside emails.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base

Training options

Videos
Webinars
Live Online
In Person
Documentation

Not sure about Cirrus Insight? Compare it with a popular alternative

Starting from

10

/user

Per month

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Starting from

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Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
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Why am I seeing this?

Cirrus Insight pricing information

Value for money

4.0

/5

109

Starting from

10

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Cirrus Insight features

Functionality

4.1

/5

109

Total features

51

12 categories

Most valued features by users

Activity Dashboard
Contact Management
API
Data Import/Export
Lead Management
Reporting/Analytics
Activity Tracking
Workflow Management

Functionality contenders

Cirrus Insight users reviews

Overall Rating

4.1

/5

109

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.99/10
Rating distribution

5

4

3

2

1

47

38

19

2

3

Pros
And the best part is, it happens within my Gmail Inbox. I do not have to go to Salesforce, but can review emails, opens, clicks, contacts, opportunities, accounts and more all from within Gmail.
Being an IT Administrator, I'm constantly looking at different ways to help my users gain productivity and integration with our other services. As a nonprofit, the price for this app cannot be beat.
Nothing there are a lot of other good competitors out there.
Cons
Customer support is terrible. No training upon initiation.
Very difficult to use, flight paths malfunction frequently, can't view templates alone, have to compose an email to edit any templates.
However occasionally the chrome add-on will conflict with other add-ons and there is difficulty with having the software program load up within the email program.

Overall rating contenders

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Will G.

Client Success Director

Computer Software, 51-200 employees

Review source

Overall Rating

I love Cirrus Insight so much, that I gladly put up with its issues

Reviewed 2 years ago

Transcript

Will G.: Hi. I'm Will. I'm a vice president of Solutions. I give Cirrus a five out of five, and for more...

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Chris C.

11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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If you use Salesforce you need this!

Reviewed 6 years ago
Pros

Obviously this is a perfect compliment to your Salesforce CRM. You can do so much right from your inbox without even having to log in to Salesforce. Track email opens, create and update records, and use the scheduling feature to save a ton of time!

Cons

No cons were added to this review

JM
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John M.

Financial Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good for big organizations

Reviewed 4 years ago

Cirrus Insight has saved us a lot of time since our team has implemented it and has done wonders for our calendar and contact integration with our CRM. While the basic features can be found for free on some platforms, the powerful, unique features are worth the subscription.

Pros

Cirrus Insight is great for large organizations, particularly those running large CRM databases. The integration with Gmail allows for users to be more productive and to stay on one screen rather than switching tabs within a browser or perhaps across browsers. The integration is robust and features such as email sync, calendar sync and campaigns are very useful. Email templates also save a lot of time. The calendar scheduler is among the top features as well. Very powerful.

Cons

Many of the powerful features Cirrus Insight provides are not suited for a small organization, particularly those who do not launch large marketing campaigns. There are several features that are great in a vacuum but that our team is simply too small to leverage. No fault of Cirrus Insight; it is simply a suitability comment.

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Amanda D.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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We use it reluctantly because it fulfills our basic needs but it doesn't give us joy

Reviewed 5 years ago

Not optimal and there are services that are much better but since our team doesn't need the extra bells and whistles services like Salesloft offers we just stick with this because it's slightly cheaper. :(

Pros

Emails logged to Salesforce, Team templates (although they are annoying to upload), Send later, set reminders.

Cons

-Slows Gmail inbox -Sometimes prevents emails from being sent if Cirrus is glitching -Uploading templates is clunky in salesforce and the way it pulls fields from Contact reports isn't user-friendly -Sometimes the reminders don't log properly into Salesforce -Customer support isn't proactive and sometimes takes multiple outreaches to identify a problem -Our plan isn't large enough for us to have a dedicated account manager so it feels unwelcoming -Overpriced -Having to sign long contracts feels disingenuous.

AS
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Adam S.

Financial Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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How Cirrus is embedded into our business process

Reviewed 5 years ago

Cirrus is a fundamental part of our business process. We easily record All our important emails, write file notes and tasks all within our email. All this is achieved within our email system without having to login Salesforce.

Pros

Cirrus allows us to easily assign important emails to our contacts and opportunities to meet our legislated record keeping requirements.

Cons

Each email needs to be individually checked at the close of a deal to ensure it has been allocated to the client and opportunity. A bulk process function would save even more time.

PS
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Patrick S.

Nonprofit Organization Management, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I loved them when I had them

Reviewed 5 years ago

I could youse templates to have a call to action from my clients - then click a button to have them book a time. sometimes I would send the email later with the scheduling tab. It made me look professional and I really was able to stead ahead of the client vs play catch-up

Pros

It seamlessly integrated with my Gmail account and my calendars. It worked well- people understand how to use it and the software was always correct it never malfunctioned

Cons

sometimes when you started up your computer you would have to manually sink everything.

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