Cirrus Insight Pricing, Features, Reviews & Comparison of Alternatives

Cirrus Insight

#1 App for Connecting Salesforce and Gmail

4.21/5 (101 reviews)

Cirrus Insight overview

What is Cirrus Insight?

Instantly view leads, contacts, activities, cases, opportunities and more right in Gmail. Log emails with a click. Easily create new leads, tasks, and events. Sync contacts and calendars. 30-second install for Chrome or Firefox. 30-day free trial.

Instantly view, update, and create leads, contacts, activities, cases, opportunities and more right in Gmail.
Log emails to Salesforce with a click to any standard or custom object in Salesforce right from Gmail.
Coming Soon! Easily sync contacts and calendars between Google and Salesforce.
Thank you for choosing Cirrus Insight, the #1 app on the Salesforce AppExchange.

Anybody can install Cirrus Insight for free and be up and running in a matter of seconds. You don't have to be a Google Apps admin or a Salesforce admin.

7,500+ users trust Cirrus Insight. Here's what they're saying:

“This app really ties Gmail and Salesforce together perfectly.”

“It's an essential app if you use Gmail and Salesforce.”

“Highly recommended for all Google Apps and Salesforce users.”

Cirrus Insight supports all editions of Salesforce including Unlimited, Enterprise, Professional, Group, Contact Manager, and Developer.

Cirrus Insight supports Gmail and Google Apps Standard and Enterprise.
www.cirrusinsight.com

Pricing

Starting from
$27/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
Cirrus Insight - The Modern Sales Tool You Need

Cirrus Insight reviews

Value for money
Features
Ease of use
Customer support
  4.0
  4.1
  4.2
  4.1
Brian Teal

Best out of all

Used daily for 1-2 years
Reviewed 2019-05-03
Review Source: Capterra

I have tried multiple email tracking apps and software. I have left Cirrus twice and ended up coming back. Now I will never leave, it is exactly what I need.

Pros
Ease of use, visual inspection of all past emails.

Cons
Nothing really, maybe the lack of ability to export to Excel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nitin Maheshwari

It helps in adoption of Salesforce !

Used daily for 2+ years
Reviewed 2019-05-10
Review Source: Capterra

Get more activities and quicker record addition into salesforce.

Pros
This tool has helped us increase users adopt salesforce more to put in their activities. Its seamless sync and automated mapping for records to be linked to the right SF records. It helps do everything within inbox than logging in SF, mostly everything!

Cons
Some erratic sync fails due to Google Token refreshes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Amanda Davies

We use it reluctantly because it fulfills our basic needs but it doesn't give us joy

Used daily for 2+ years
Reviewed 2019-05-03
Review Source: Capterra

Not optimal and there are services that are much better but since our team doesn't need the extra bells and whistles services like Salesloft offers we just stick with this because it's slightly cheaper. :(

Pros
Emails logged to Salesforce, Team templates (although they are annoying to upload), Send later, set reminders.

Cons
-Slows Gmail inbox -Sometimes prevents emails from being sent if Cirrus is glitching -Uploading templates is clunky in salesforce and the way it pulls fields from Contact reports isn't user-friendly -Sometimes the reminders don't log properly into Salesforce -Customer support isn't proactive and sometimes takes multiple outreaches to identify a problem -Our plan isn't large enough for us to have a dedicated account manager so it feels unwelcoming -Overpriced -Having to sign long contracts feels disingenuous.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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John Masciandaro

Good for big organizations

Used daily for 1-2 years
Reviewed 2019-09-24
Review Source: Capterra

Cirrus Insight has saved us a lot of time since our team has implemented it and has done wonders for our calendar and contact integration with our CRM. While the basic features can be found for free on some platforms, the powerful, unique features are worth the subscription.

Pros
Cirrus Insight is great for large organizations, particularly those running large CRM databases. The integration with Gmail allows for users to be more productive and to stay on one screen rather than switching tabs within a browser or perhaps across browsers. The integration is robust and features such as email sync, calendar sync and campaigns are very useful. Email templates also save a lot of time. The calendar scheduler is among the top features as well. Very powerful.

Cons
Many of the powerful features Cirrus Insight provides are not suited for a small organization, particularly those who do not launch large marketing campaigns. There are several features that are great in a vacuum but that our team is simply too small to leverage. No fault of Cirrus Insight; it is simply a suitability comment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Michael Harvey

Helpful for the Salesforce-foucsed Sales team

Used daily for 6-12 months
Reviewed 2018-11-02
Review Source: GetApp

Pros
Cirrus is the best integration between Gmail and Salesforce that I have found - bar none. If that is what you need more than anything - then this product will fit that perfectly. It allows all emails to auto sync to the correct salesforce account/contact. The sidebar is useful to quick note taking within the client's profile, as well as looking up previous outreach efforts or existing business. It's very easy to setup and can be a big help for a sales team. Additionally, the meeting setup is the best I have seen and very simple to use (integrates into your google calendar as well)

Cons
Some key features like templates are extremely lacking - to the point that I needed additional tools to supplement Cirrus's weak areas. The templates can only be those within salesforce, and the populated values in the templates can only be values stored in salesforce - which can very much limit the usability. Additionally, open-email tracking doesn't seem to be the most reliable compared to other similar products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Cirrus Insight pricing

Starting from
$27/month
Pricing options
Free trial
Subscription
View Pricing Plans

$36/user/mo or $324/user/yr. Volume discounts are available. 50% discount for nonprofits.

Cirrus Insight features

API

Activity Dashboard (107 other apps)
Activity Tracking (71 other apps)
Automatic Notifications (58 other apps)
CRM Integration (135 other apps)
Collaboration Tools (61 other apps)
Contact Database (71 other apps)
Contact Management (72 other apps)
Customizable Templates (61 other apps)
Data Import/Export (68 other apps)
Email Integration (56 other apps)
Lead Capture (55 other apps)
Lead Management (72 other apps)
Real Time Data (67 other apps)
Reporting & Statistics (72 other apps)
Sales Analytics (66 other apps)
Sales Reporting (65 other apps)
Search Functionality (75 other apps)
Third Party Integration (108 other apps)
Workflow Management (55 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Cirrus Insight

Key features of Cirrus Insight

  • Save emails to Salesforce.
  • Create new leads and contacts from Gmail.
  • Sync Salesforce contacts with Google Contacts.
  • Sync Salesforce events with Google Calendars.
  • View and manage cases in Gmail.
  • View and manage opportunities in Gmail.
  • Create new tasks and events from Gmail.
  • Log calls from Gmail.
  • View open activities and activity history.
  • Instant Salesforce lookups in Gmail.
  • Instantly view Salesforce leads & contacts alongside emails.
  • Open contact records in Salesforce with a click.
  • Calendar sync for Salesforce and GoogleApps
  • Supports all editions of Salesforce.
  • Supports Gmail and Google Apps.
  • Supports Google Chrome and Firefox.
  • Full-featured free trial.
  • Great customer support by email and phone.
  • Simultaneously send an email and log it to Salesforce.
  • Sales context and intelligence right in the inbox.
View All Features

Benefits

Installs in seconds into Chrome or Firefox. Anybody who uses Salesforce and Gmail can be up and running in less than a minute. Cirrus Insight is easy to use with an intuitive interface. It's conveniently located to the right of emails so you can instantly view and interact with Salesforce leads and contacts right alongside emails.