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Zoho CRM vs SuperOffice CRM Comparison (2026)
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Salesforce Sales Cloud
4.4
HubSpot CRM
4.5
Bigin by Zoho CRM
4.7
Good recommendations?
Zoho CRM
4.3
(7K)5
3.5K
4
2.3K
3
781
2
172
1
84
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SuperOffice CRM
4.2
(133)5
47
4
72
3
8
2
6
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Zoho CRM records all contact, lead & account data. It also lets you assign tasks, automate workflows & marketing, track revenue & send communications.
SuperOffice is an award winning CRM platform created to enable sales, marketing and customer service teams deliver a personalized customer experience
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.3
7K
5
4
3
2
1
3.5K
2.3K
781
172
84
- Value for money
- Ease of use
- Features
- Customer support
68%
would recommend this app4.2
133
5
4
3
2
1
47
72
8
6
0
- Value for money
- Ease of use
- Features
- Customer support
67%
would recommend this appPros
“We use it for new leads, tracking stages of leads and bookings, contact details, tasks, sending emails and more.”
SM
Sherry M.
Executive Manager
“I especially valued its high level of customization and seamless integration with other Zoho applications, which made it possible to tailor the system to specific business needs.”
RS
Radha S.
Legal Assistant
“It allowed me to tailor workflows, fields, and modules to match specific business processes rather than forcing us to adapt to the software.”
RS
Radha S.
Legal Assistant
Pros
“SuperOffice CRM has the interests of all the clients”
JM
Jessica M.
Operations Associate
“It was simplified and easy to use, conference call feature is pretty useful too.”
DV
Devesh V.
Head of Operations, Analytics & Technology
“Profesional sales tool”
DL
Daniel L.
Service Manager
Cons
“It is a bit difficult while integrating with the previous crm as there are few gaps and not able to capture the few details same as the previous crm”
sc
suba c.
Customer Success Executive
“Certain automation workflows are overly cumbersome to build, particularly when including multiple conditions and actions.”
AD
Alexandre D.
Secretary General
“Heavy customization or integration with other Zoho/third party applications can be difficult and time consuming to implement , making complex workflows difficult to recreate for initial config.”
Ben W.
Project Analyst
Cons
It was rather expensive, it seemed hard to start with a “light” version and then add modules which would have been nice.
Emelie A.
Communication Manager
“Currently we have stopped using it due to certain bugs in this product, hopefully they have sorted it out.”
DV
Devesh V.
Head of Operations, Analytics & Technology
“Many further issues arise there once you have spent some time testing the selections (many limitations became apparent only after using the CRM, not during the evaluation process).”
LD
Lukas D.
Projekt Manager
- Vendor responds to reviews
- Last review9 days ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features180
- A/B Testing
- AI Copilot
- AI Text Generation
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Lifecycle Management
- Audience Targeting
- Automated Routing
- Autonomous Task Execution
- Brand Tracking
- Breadth of Partner Applications
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Automation
- Business Process Control
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Features
- Call Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Case Management
- Channel Management
- Chat/Messaging
- Chatbot
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Publishing Options
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Cross-system Integration
- Customer Activity Tracking
- Customer Contract Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Support Portal
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Entry
- Data Import & Export Tools
- Data Import/Export
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Decision Making
- Desktop Integration
- Document & Content Mgmt.
- Document Classification
- Document Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Electronic Signature
- Email Management
- Email Marketing
- Email Response Control
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Estimating
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Management
- File Sharing
- For AEC Industry
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Full Text Search
- Gamification
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- Help Desk Management
- Incentive Management
- Interaction Tracking
- Internal Chat Integration
- Internationalization
- Knowledge Base
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Loyalty Program
- Marketing Automation
- Marketing Calendar
- Marketing ROI Analytics
- Meeting Management
- Mobile Access
- Mobile App
- Mobile User Support
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-step Planning
- Multivariate Testing
- Natural Language Interaction
- Negative Feedback Management
- No-Code
- Onboarding
- Opportunity & Pipeline Mgmt.
- Opportunity Management
- Output Document Generation
- Partner Relationship Mgmt. (PRM)
- Performance Management
- Performance Metrics
- Performance and Reliability
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Proactive Assistance
- Product & Price List Management
- Product Catalog
- Progress Tracking
- Project Management
- Project Tracking
- Projections
- Proposal Generation
- Prospecting Tools
- Quota Planning
- Quote & Order Management
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Referral Tracking
- Relationship Tracking
- Reminders
- Remote Access/Control
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Rewards Management
- Role-Based Permissions
- SSL Security
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Planning
- Sales Reports
- Sales Trend Analysis
- Sandbox / Test Environments
- Scheduling
- Search/Filter
- Segmentation
- Sentiment Analysis
- Social Collaboration Features
- Social Media Monitoring
- Social Network Integration
- Social Promotion
- Softphone
- Support Analytics
- Surveys & Feedback
- Tagging
- Task Management
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- User, Role, and Access Management
- Visual Analytics
- Web-based Deployment
- Workflow Automation
- Workflow Capability
- Workflow Management
- eCommerce Management
- Total features139
- A/B Testing
- AI Copilot
- AI Text Generation
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Lifecycle Management
- Audience Targeting
- Automated Routing
- Autonomous Task Execution
- Brand Tracking
- Breadth of Partner Applications
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Automation
- Business Process Control
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Features
- Call Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Case Management
- Channel Management
- Chat/Messaging
- Chatbot
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Publishing Options
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Cross-system Integration
- Customer Activity Tracking
- Customer Contract Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Support Portal
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Entry
- Data Import & Export Tools
- Data Import/Export
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Decision Making
- Desktop Integration
- Document & Content Mgmt.
- Document Classification
- Document Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Electronic Signature
- Email Management
- Email Marketing
- Email Response Control
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Estimating
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Management
- File Sharing
- For AEC Industry
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Full Text Search
- Gamification
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- Help Desk Management
- Incentive Management
- Interaction Tracking
- Internal Chat Integration
- Internationalization
- Knowledge Base
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Loyalty Program
- Marketing Automation
- Marketing Calendar
- Marketing ROI Analytics
- Meeting Management
- Mobile Access
- Mobile App
- Mobile User Support
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-step Planning
- Multivariate Testing
- Natural Language Interaction
- Negative Feedback Management
- No-Code
- Onboarding
- Opportunity & Pipeline Mgmt.
- Opportunity Management
- Output Document Generation
- Partner Relationship Mgmt. (PRM)
- Performance Management
- Performance Metrics
- Performance and Reliability
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Proactive Assistance
- Product & Price List Management
- Product Catalog
- Progress Tracking
- Project Management
- Project Tracking
- Projections
- Proposal Generation
- Prospecting Tools
- Quota Planning
- Quote & Order Management
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Referral Tracking
- Relationship Tracking
- Reminders
- Remote Access/Control
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Rewards Management
- Role-Based Permissions
- SSL Security
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Planning
- Sales Reports
- Sales Trend Analysis
- Sandbox / Test Environments
- Scheduling
- Search/Filter
- Segmentation
- Sentiment Analysis
- Social Collaboration Features
- Social Media Monitoring
- Social Network Integration
- Social Promotion
- Softphone
- Support Analytics
- Surveys & Feedback
- Tagging
- Task Management
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- User, Role, and Access Management
- Visual Analytics
- Web-based Deployment
- Workflow Automation
- Workflow Capability
- Workflow Management
- eCommerce Management
Integrations
- Total integrations67
- ActiveCampaign
- Avaya Experience Platform
- Bedrock Data
- Box
- Docusign
- Dropbox
- Eventbrite
- Genesys Cloud CX
- GetAccept
- GetResponse
- Gmail
- GoTo Meeting
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Workspace
- HubSpot CRM
- HubSpot Marketing Hub
- Jotform
- KingAsterisk Contact Center Software
- Kixie PowerCall & SMS
- Klenty
- Knowlarity
- Leadfeeder
- Leadinfo
- LinkedIn for Business
- Lyyti
- Meta for Business
- Microsoft 365
- Microsoft Defender for Office 365
- Microsoft Outlook
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- Oneflow
- Operations Hub
- PandaDoc
- PayPal
- Proposify
- QuickBooks Online
- QuoteWerks
- Quoter
- RingCX
- SAP Analytics Cloud
- SAP Business One
- SMS-Magic
- Saasu
- SalesScreen
- Shopify
- SimplyCast
- Skyvia
- Slack
- Standard ERP
- SurveyMonkey
- Trello
- Tripletex
- Twilio
- Twitter/X
- Unit4 ERP
- Visma.net ERP
- Xero
- Zapier
- Zendesk Suite
- Zoho Analytics
- Zoho Assist
- Zoho Billing
- Zoho Books
- Zoho Campaigns
- Zoho Cliq
- Zoho Creator
- Zoho Desk
- Zoho Expense
- Zoho Forms
- Zoho Invoice
- Zoho Mail
- Zoho Meeting
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Social
- Zoho Survey
- Zoho Writer
- iQuoteXpress
- mailparser.io
- Total integrations22
- ActiveCampaign
- Avaya Experience Platform
- Bedrock Data
- Box
- Docusign
- Dropbox
- Eventbrite
- Genesys Cloud CX
- GetAccept
- GetResponse
- Gmail
- GoTo Meeting
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Workspace
- HubSpot CRM
- HubSpot Marketing Hub
- Jotform
- KingAsterisk Contact Center Software
- Kixie PowerCall & SMS
- Klenty
- Knowlarity
- Leadfeeder
- Leadinfo
- LinkedIn for Business
- Lyyti
- Meta for Business
- Microsoft 365
- Microsoft Defender for Office 365
- Microsoft Outlook
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- Oneflow
- Operations Hub
- PandaDoc
- PayPal
- Proposify
- QuickBooks Online
- QuoteWerks
- Quoter
- RingCX
- SAP Analytics Cloud
- SAP Business One
- SMS-Magic
- Saasu
- SalesScreen
- Shopify
- SimplyCast
- Skyvia
- Slack
- Standard ERP
- SurveyMonkey
- Trello
- Tripletex
- Twilio
- Twitter/X
- Unit4 ERP
- Visma.net ERP
- Xero
- Zapier
- Zendesk Suite
- Zoho Analytics
- Zoho Assist
- Zoho Billing
- Zoho Books
- Zoho Campaigns
- Zoho Cliq
- Zoho Creator
- Zoho Desk
- Zoho Expense
- Zoho Forms
- Zoho Invoice
- Zoho Mail
- Zoho Meeting
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Social
- Zoho Survey
- Zoho Writer
- iQuoteXpress
- mailparser.io
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