getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Contact Center Software

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

57 software options

Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

visit website
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

Read more about Zendesk Suite

Users also considered
3CX logo

3CX

Web & mobile-based (Android, iOS) communications system.

visit website
3CX integrates call center features that help you satisfy the most demanding of customers. CRM integration and call work flows eliminate tedious and time intensive tasks. With the 3CX Live Chat plugin your agents can chat, video and call with your website visitors in real-time.

Read more about 3CX

Users also considered
CloudTalk logo

CloudTalk

Cloud-based call center software for sales and support teams

visit website
CloudTalk is a cloud contact center built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for scaling companies. Try a FREE 14-day trial.

Read more about CloudTalk

Users also considered
Ringover logo

Ringover

100% cloud phone for startups and SMEs

visit website
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Read more about Ringover

Users also considered
Squaretalk logo

Squaretalk

All-in-one contact center platform for sales automation

learn more
Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

Connect your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API.

Read more about Squaretalk

Users also considered
Freshcaller logo

Freshcaller

Modern Phone System for customer support & sales

learn more
Freshcaller is a modern contact center software for customer support, sales, IT and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up the operations. It has 90+ countries phone numbers.

Read more about Freshcaller

Users also considered
Aircall logo

Aircall

AI powered customer communications platform

learn more
Make every phone conversation matter and give time back to your reps with 100+ CRM, helpdesk, and software integrations.

Read more about Aircall

Users also considered
ClearTouch Operator logo

ClearTouch Operator

Cloud Contact Center Platform Provider

learn more
ClearTouch’s cloud contact center platform helps businesses deliver seamless, personalized customer experiences. With omnichannel support, AI-powered analytics, workforce management, and automation, it boosts agent productivity, improves operational efficiency, and ensures faster, smarter resolution

Read more about ClearTouch Operator

Users also considered
My Country Mobile logo

My Country Mobile

AI cloud platform for business communication

learn more
A unified contact center platform that brings calling, messaging, and customer support tools together. Powered by My Country Mobile, it helps teams respond quickly, stay organized, and deliver smoother customer experiences every day.

Read more about My Country Mobile

Users also considered
Sprinklr logo

Sprinklr

Social media management, analytics & strategy planning.

learn more
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

Users also considered
Five9 logo

Five9

Cloud contact and call center software

learn more
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

Read more about Five9

Users also considered
RingCX logo

RingCX

AI-powered contact center

learn more
RingCentral RingCX is an AI-powered contact center solution that combines RingSense™ AI technology, omnichannel support, and RingEX unified communications. It offers a simple, modern approach to customer service with easy deployment, cost-effective pricing, and all-inclusive features.

Read more about RingCX

Users also considered
XM for Customer Experience logo

XM for Customer Experience

Customer experience management (CXM) platform

learn more
Improve customer satisfaction and reduce costs with the world's most advanced, AI-driven platform for contact centers.

Read more about XM for Customer Experience

Users also considered
SOGEDES.X logo

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

learn more
SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

Users also considered
Playvox logo

Playvox

WEM Software for customer service teams.

learn more
Enhance contact center efficiency using Playvox WEM. Streamline operations via Playvox WFM, automate feedback via Playvox QM, and track KPIs for optimal performance.

Read more about Playvox

Users also considered
Ace Peak Cloud CX logo

Ace Peak Cloud CX

Cloud contact center for personal experiences

learn more
A unified UCaaS platform combining voice, video, and messaging in one simple space. Designed for smooth teamwork, smart call handling, and reliable global connectivity supported by Acepeak.

Read more about Ace Peak Cloud CX

Users also considered
Enreach Omnichannel logo

Enreach Omnichannel

Cloud contact center software for support

learn more
Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

Users also considered
Lime Connect logo

Lime Connect

Live chat and customer messaging for businesses of all sizes

learn more
Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

Read more about Lime Connect

Users also considered
CommandLink CCaaS logo

CommandLink CCaaS

(0)

Contact center solution

learn more
The CommandLink contact center platform is fully integrated into a proprietary ITSM, enabling you to manage and monitor your contact center and technology stack across the globe.

Read more about CommandLink CCaaS

Users also considered
Omnis logo

Omnis

(0)

Contact center solution for customer engagement

learn more
Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

Read more about Omnis

Users also considered
comdesk logo

comdesk

(0)

comdesk is call center software to aid customer service

learn more
AI-powered Contact Center with smart call routing, real-time analytics & CRM integration for optimized business telephony.

Read more about comdesk

Users also considered
Zingtree logo

Zingtree

Build interactive decision trees that guide your teams.

learn more
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.

Read more about Zingtree

Users also considered
LEX Reception logo

LEX Reception

Cloud-based live chat software

learn more
LEX Reception is a cloud-based software that helps users with dedicated legal receptionist support 24/7. The receptionists handle legal intake and client retention to build strong relationships. It helps team members grow, nurture potential clients, and work with CRM so teams can focus on casework.

Read more about LEX Reception

Users also considered
Exotel logo

Exotel

Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI

learn more
Exotel is the emerging market's full-stack customer engagement platform that offers a communication API framework to build your conversational portfolio, an omnichannel contact center and a conversational AI toolkit to improve speed, quality and outcomes of customer conversations.

Read more about Exotel

Users also considered
servis.ai logo

servis.ai

Powerful, easy-to-use BOMP your whole team will love.

learn more
FreeAgent CRM is a fully-featured CRM. Manage contacts, accounts, deals, tickets, projects, quotes, and more in one happy place.

Read more about servis.ai

Users also considered

Popular contact center comparisons

Webex Suite logo
Zoom Workplace logo
Webex SuitevsZoom Workplace
Zendesk Suite logo
Freshdesk logo
Zendesk SuitevsFreshdesk
Zoho Desk logo
Zendesk Suite logo
Zoho DeskvsZendesk Suite
LiveAgent logo
Zendesk Suite logo
LiveAgentvsZendesk Suite
RingEX logo
8x8 Work logo
RingEXvs8x8 Work
Bitrix24 logo
Zoho CRM logo
Bitrix24vsZoho CRM
Nextiva logo
RingEX logo
NextivavsRingEX
Ringover logo
Aircall logo
RingovervsAircall
TeamSupport logo
Zendesk Suite logo
TeamSupportvsZendesk Suite