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Best Contact Center Software - Page 3

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RingCentral Contact Center logo

RingCentral Contact Center

4.3
(164)

The Collaborative Contact Center solution from the industry

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Deliver a better customer service experience with RingCentral Contact Center. Equip your agents with the right tools to provide immediate, helpful service at any time on any channel.

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EvaluAgent logo

EvaluAgent

4.6
(19)

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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Ytel logo

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

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Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads.

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ClarityTel logo

ClarityTel

4.7
(7)

VoIP-based communication management solution

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ClarityTel is a voice over internet protocol (VoIP) solution that helps businesses manage communication with external and internal stakeholders via online phone, virtual fax & SIP trunking. The voicemail functionality lets users receive email notifications for incoming voicemail & fax messages.

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kustomeroo logo

kustomeroo

(0)

Live video customer service solution for business websites

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kustomeroo is a cloud-based solution that allows small businesses to provide customer service via live video on any website.

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VoiceAnalytics logo

VoiceAnalytics

4.8
(5)

Gain insights out of all your customer interactions

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By processing 100% of customer interactions, VoiceAnalytics automatically provides objective, consistent, and valuable insights and information about each conversation, revealing opportunities to improve customer experience and agent performance in contact centers.

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Mobile Service Cloud logo

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

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Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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Front logo

Front

4.5
(221)

Where 7500+ companies build strong customer relationships;

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Front is a communication hub that helps businesses keep the human touch in every interaction.

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Avochato logo

Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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Intermedia Unite logo

Intermedia Unite

4.7
(77)

All-in-one communications & collaboration tool

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Intermedia Unite is a fully integrated, unified communication & collaboration platform for SMBs that combines a PBX phone system, video conferencing, chat, screen sharing and file management into a single cloud-based system designed to help simplify management and increase employee productivity

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Kustomer logo

Kustomer

4.5
(35)

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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ICTContact  logo

ICTContact

(0)

Open source asterisk based contact center software

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ICTContact is open source asterisk-based unified communications contact center software solution supporting progressive dialing, preview dialing, and manual dialing support.

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Rescue logo

Rescue

4.6
(142)

Remote support for helpdesks, call centers and organizations

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GoTo Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

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Creatio CRM logo

Creatio CRM

4.8
(87)

Boost marketing, sales and service performance!

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The best fit for companies that are looking to manage omnichannel communications.

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InfoFlo logo

InfoFlo

4.5
(89)

All-in-One CRM Software Solution

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InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface

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ZIWO logo

ZIWO

4.7
(55)

API Based cloud contact center software with CRM Integration

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Simply Talk
to Your Clients
Manage Phone Calls, WhatsApp, SMS Conversations -all in one place. Full API and CRM Plugins. Virtual phone numbers in any country

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wolkvox logo

wolkvox

4.6
(58)

Communication management system for contact centers

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wolkvox is an innovating Contact Center solution that allows to connect calls, videocalls, social media interactions, create bots, manage web chat and overflow agents, its expense is variable and adjusted to the fluctuation of the operation and has automatic updates of new functionalities at no cost

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Ameyo logo

Ameyo

4.1
(75)

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

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Efficy CRM logo

Efficy CRM

4.0
(86)

Pay-less for more. Europe's most flexible CRM

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Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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Ringostat logo

Ringostat

5.0
(21)

?all tracking, end-to-end analytics, calling, messaging

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Ringostat is ?all tracking, end-to-end analytics, calling, and messaging platform.
It helps to optimize marketing considering the cost recovery, as well as build effective communication with customers and increase sales. Official Google Analytics technological partner.

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Soon logo

Soon

4.6
(27)

Scheduling and collaboration tool for customer service teams

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Soon is a cloud-based scheduling and collaboration tools for customer service teams. The platform provides tools for managing employee schedules, team communications, time off, events, employee availability, roles, time and attendance, and more.

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One Call Now logo

One Call Now

4.6
(24)

Simple, Reliable, Affordable Group Messaging

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OnSolve One Call Now is a simple critical communications software for businesses to broadcast emergency alerts, send routine notifications and communicate with staff.

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Adversus logo

Adversus

4.8
(18)

Cloud-based dialer & CRM solution

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Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering.

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FreJun logo

FreJun

4.5
(24)

Call automation for data-driven teams

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FreJun is a call automation platform for outbound teams. FreJun meets your end to end communication needs and integrates with your workflow tools seamlessly.

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Vocalcom Hermes360 logo

Vocalcom Hermes360

4.9
(15)

Omnichannel contact center solution

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Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

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