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Contact Center Software - Page 3

192 software options

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Dialpad

4.3
(412)

Cloud communications system for enterprises

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Talk, Dialpad Contact Center, and Dialpad Sell.

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Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

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Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation.

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wolkvox

4.7
(41)

Communication management system for contact centers

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wolkvox is an innovating Contact Center solution that allows to connect calls, videocalls, social media interactions, create bots, manage web chat and overflow agents, its expense is variable and adjusted to the fluctuation of the operation and has automatic updates of new functionalities at no cost

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NUACOM

4.8
(30)

All-in-one Cloud Phone System for SMBs

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NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

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ZIWO

4.6
(34)

API Based cloud contact center software with CRM Integration

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Simply Talk
to Your Clients
Manage Phone Calls, WhatsApp, SMS Conversations -all in one place. Full API and CRM Plugins. Virtual phone numbers in any country

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Aloware

4.7
(26)

so much more than just a sales dialer

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Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.

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Wix Answers

4.6
(21)

The only platform with all support channels in one place.

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The next-gen customer service solution, ready right out-out-of-the-box, with all the tools to deliver great customer care. Agents support customers from a single workspace, enabling efficiencies across all channels. Developed for growing businesses, Answers optimizes day-to-day CS environments.

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Kavkom

4.7
(16)

Predictive dialer and telephony software for telemarketers

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Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

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Ameyo

3.9
(33)

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

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Mint Service Desk

4.8
(10)

IT service desk and asset management solution

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Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

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contactSPACE

4.8
(10)

Intuitive cloud contact center software solution

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contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes.

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Easycall Cloud

4.3
(11)

Software for managing agents, VoIP & call center operations

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EasyCall helps call centers manage inbound and outbound calls, recordings, Voice Over Internet Protocol (VoIP) services, and more via a unified portal. The application offers predictive, progressive, and power dialer, which enables organizations to automate calling and voice recording operations.

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SparkTG VCC

5.0
(4)

Top Contact Center solution that ensures your business grows

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SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.

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Sabienzia

5.0
(1)

Cloud-based contact center software

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Sabienzia is a cloud-based contact center software designed to help businesses align customer service operations across multiple communication channels. Features include remote access, performance metrics, team collaboration, automatic call distribution, and data management.

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Servetel

4.0
(1)

Communication management solution

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Servetel is a communication management solution designed to help businesses connect and communicate with customers via calls and custom messages. The platform comes with a call management module, which lets organizations transfer calls to executives based on rosters, availability and shift timings.

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Fonvirtual Call Center

(0)

Communication solution for call management & distribution

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Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls & call distribution via various automated tools such as interactive voice response (IVR) & an automatic call distributor (ACD).

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INO CX

(0)

Omnichannel contact center solution

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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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Apptivo

4.4
(553)

CRM for managing customer accounts

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Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact info, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as Contacts or Opportunities.

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VICIdial

4.7
(251)

Open source call center software with predictive dialer

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Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling

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ChaseData CCaaS

4.8
(134)

Cloud-based call center solution for SMBs

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Our predictive dialer solutions mean more outbound calls, more answers, more efficient dialing and information gathering, and more contacts.

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TenFold

4.7
(147)

Have better customer conversations

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Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

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MiCloud Connect

4.2
(247)

Cloud phone system & contact center software & services

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MiCloud Connect integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports.

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CallHippo

4.2
(275)

Cloud Based phone system for sales, support & growing teams

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CallHippo is a Cloud Based Contact Center Solution that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

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Bright Pattern

4.7
(97)

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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CallTools

4.8
(84)

All-in-one predictive dialer & inbound call center solution

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CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more

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