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Contact Center Software
Last updated: April 2026
21 software options
Sponsored
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
CTM
5
110
4
31
3
6
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversation analytics for marketing attribution
Read more about CTM
charles
5
11
4
8
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
Read more about charles
LeadDesk
5
11
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Clear and Efficient Sales and Customer Service Software
Read more about LeadDesk
servis.ai
5
49
4
19
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
Sprinklr
5
42
4
34
3
11
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management, analytics & strategy planning.
Read more about Sprinklr
Bright Pattern
5
83
4
16
3
5
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center Software with Embedded AI
Read more about Bright Pattern
Phonexa
5
74
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based all-in-one marketing platform
Read more about Phonexa
Lime Connect
5
419
4
204
3
17
2
5
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Read more about Lime Connect
User.com
5
28
4
5
3
1
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The engine of growth. An all in one solution for user data.
Read more about User.com
LiveAgent
5
1.2K
4
450
3
46
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Start with a 1 month free trial, no credit card required.
Read more about LiveAgent
Zoho Desk
5
1.3K
4
766
3
119
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Vivocha
5
1
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Next Generation Customer Interaction Platform
Read more about Vivocha
Callmaker
5
2
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automatic callbacks for website visitors within 25 seconds
Read more about Callmaker
Aloware
5
20
4
7
3
2
2
1
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
so much more than just a sales dialer
Read more about Aloware
CloudAgent
5
16
4
16
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Inbound, outbound & blended cloud contact center
Read more about CloudAgent
AVOXI
5
50
4
8
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Hosted business phone system and call center solution
Read more about AVOXI
TeamSupport
5
496
4
291
3
53
2
6
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
Bitrix24
5
454
4
351
3
120
2
29
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24
Helpshift
5
10
4
12
3
4
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital customer service platform and ticketing system
Read more about Helpshift
Zoho SalesIQ
5
58
4
27
3
11
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Discover the future of customer engagement
Read more about Zoho SalesIQ
