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Contact Center

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

Read more about Zendesk Suite

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ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

Read more about Ultatel Cloud Business Phone System

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3CX integrates call center features that help you satisfy the most demanding of customers. CRM integration and call work flows eliminate tedious and time intensive tasks. With the 3CX Live Chat plugin your agents can chat, video and call with your website visitors in real-time.

Read more about 3CX

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CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

Read more about CTM

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CloudTalk is a cloud contact center built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for scaling companies. Try a FREE 14-day trial.

Read more about CloudTalk

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CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!

Read more about CallTools

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Read more about Ringover

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A unified contact center platform that brings calling, messaging, and customer support tools together. Powered by My Country Mobile, it helps teams respond quickly, stay organized, and deliver smoother customer experiences every day.

Read more about My Country Mobile

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Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling

Read more about VICIdial

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Make every phone conversation matter and give time back to your reps with 100+ CRM, helpdesk, and software integrations.

Read more about Aircall

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klink.cloud is an omnichannel contact center platform offering solutions like virtual contact centers, and unified communications to streamline operations and integrate communication channels for enhanced customer support across voice, chat, social media, and email.

Read more about klink.cloud

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Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

Read more about Nectar Desk

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Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

Read more about Kavkom

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FreeAgent CRM is a fully-featured CRM. Manage contacts, accounts, deals, tickets, projects, quotes, and more in one happy place.

Read more about servis.ai

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

Read more about LeadDesk

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Freshcaller is a modern contact center software for customer support, sales, IT and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up the operations. It has 90+ countries phone numbers.

Read more about Freshcaller

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uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care

Read more about uContact

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CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

Read more about Coztel

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CloudPBX is a cloud-based phone system for high-volume business calling. Supporting global and distributed teams, CloudPBX integrates with your CRM and business apps, and provides real-time visibility into call quality, routing, and performance.

Read more about CommPeak Cloud PBX

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LEX Reception is a cloud-based software that helps users with dedicated legal receptionist support 24/7. The receptionists handle legal intake and client retention to build strong relationships. It helps team members grow, nurture potential clients, and work with CRM so teams can focus on casework.

Read more about LEX Reception

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TextPeak is a messaging platform for campaign management and omnichannel conversations. Scale SMS outreach and support two-way, transactional, OTP, and promotional messaging, plus WhatsApp and Telegram. A shared team inbox simplifies omnichannel, while AI improves campaign content and reply speed.

Read more about TextPeak

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

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Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

Read more about Lime Connect

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The CommandLink contact center platform is fully integrated into a proprietary ITSM, enabling you to manage and monitor your contact center and technology stack across the globe.

Read more about CommandLink CCaaS

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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

Read more about Infobip

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Popular contact center comparisons

Webex SuitevsZoom Workplace

Zendesk SuitevsFreshdesk

Zoho DeskvsZendesk Suite

LiveAgentvsZendesk Suite

RingEXvs8x8 Work

Bitrix24vsZoho CRM

NextivavsRingEX

RingovervsAircall

TeamSupportvsZendesk Suite

Related categories

Customer Service

Contact Center Quality Assurance