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Top Rated Contact Center Software with Customer history - Page 7

Last updated: September 2026

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176 software options

SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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3C Plus logo
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Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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CommandLink CCaaS logo
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Contact center solution

The CommandLink contact center platform is fully integrated into a proprietary ITSM, enabling you to manage and monitor your contact center and technology stack across the globe.

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TaskFlow logo
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TaskFlow: Click, Connect, Conquer!

TaskFlow is a comprehensive contact center, helpdesk, and dialer software, with advanced call routing, ticket management, and real-time analytics. It supports numerous integrations, and ensures security with end-to-end encryption and GDPR compliance.

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TIKTING logo
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TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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Spoke logo

Great customer conversations anywhere, on any device.

Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Compliant calls, SMS, and WhatsApp conversations on mobile phones and desktops devices.

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Cintrix logo
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Cloud-based contact center solution

Cintrix is an all-in-one customer interaction platform that integrates multiple communication channels into a unified interface. The system consolidates calls, SMS, email, and chatbot support to create a seamless experience for both support teams and customers.

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CallerDesk logo

Virtual telephony system for business communications

CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

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OPINATOR logo
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Customer experience (CX) management platform

OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

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Nixxis Digital logo
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Software for managing customer interactions

Nixxis Digital helps your organization run on self-service mode with powerful AI machine learning. Data will help you automate business processes thus reducing your operational costs while boosting your revenue. Nixxis Digital is customizable to organizational needs for customer satisfaction.

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Antelope Systems logo
(0)

Customer relationship management (CRM) solution for brokers

Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

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Manhattan Active Omni logo
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Omnichannel Retail Software

Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

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EasyGoIVR logo
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Transform Your Call Center Dynamics with EasyGoIVR.

EasyGoIVR by SAN Softwares is a cloud-based IVR software that provides personalized call responses, real-time call reporting, monitoring, and CTI integrations. It directs calls to the appropriate destination and offers a graphical representation of call analytics.

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Afosto logo

Dutch point of sale (POS) solution for retail stores

Afosto is a Dutch point of sale (POS) solution designed to help retail stores manage both online and offline sales using cash registers and eCommerce webshops. It lets users manage stocks across multiple warehouses & update product inventory across all sales channels through a centralized database.

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Kundo logo
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Customer service management system

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

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Nixxis Contact Suite logo

Axxelerate your customer interactions

One of the most complete solution on the market since 2006. Our contact centre solution is flexible in terms of reporting and monitoring coupled with the most powerful dialer on the market. Database management is customizable while being RGPD compliant and third party integration is possible.

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*astTECS IVR logo
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Seamless Conversations, Elevated Experiences

*astTECS IVR optimizes customer-business communication via automation, smart routing, and personalization, enhancing experiences, boosting productivity, and fueling growth.

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DCDial logo
(0)

Contact center solution

DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

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Office24by7 logo
(0)

All-in-One Office Automation Solutions

Office24by7 Contact Center solution centralizes voice, SMS, email, and WhatsApp communication in one platform. It provides real-time visibility into interactions, supports workflow automation, and helps teams deliver consistent, responsive customer engagement across channels.

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Belsmart logo
(0)

Cloud based omni-channel contact center software

Cloud outbound dialer with power, parallel & preview dialing, native CRM sync, spam-label remediation, and built-in TCPA/GDPR compliance.

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Smartz Commz logo
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Cloud-based customer experience platform

Smartz Commz enables businesses to create, cultivate and manage customer experiences on a single platform. Using real-time analysis professionals can track customer interactions with an AI-driven sentiment engine, manage multiple interactions on a single pane, control interactions with built-in survey and rating capabilities. With real-time feedback and monitoring, businesses can manage the impact of bad experiences.

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Cross-CX logo
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Quality monitoring & reporting platform for contact centers

Cross CRM enables direct connectivity to CRM & contact center platforms, facilitating the reporting and media monitoring of interactions across various channels

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Yunique logo

Well-Window to Your Next Level of Customer Experience

We help companies to build a personalized and scalable relationship experience with their customers. Yunique is a personalized service solution that helps you to increase loyalty and guarantee the success of your customers.

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Users also considered
etrack1 logo
(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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Expertflow Contact Center logo
(0)

Banks, Mobile Operators, Utilities, Healthcare, Airlines

Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

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