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Contact Center
Page 14

Contact Center Software for Small Business (2026) - Page 14

Last updated: March 2026

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Features

Call Recording(259)

IVR(242)

Callback Scheduling(142)

Social Media Integration(127)

Activity Dashboard(237)

Integrated with

Microsoft 365(20)

Microsoft Outlook(30)

Google Calendar(26)

ActiveCampaign(23)

Adobe Commerce(16)

Pricing model

Free(65)

Open Source(11)

Free Trial(201)

One Time License(8)

Subscription(271)

Devices supported

Mac(151)

iPad(107)

Android(133)

Linux(130)

Web-based(346)

iPhone(127)

Windows(193)

Organization types

Small Business

Non Profit(176)

Large Enterprises(310)

Public Administrations(169)

Freelancers(143)

Mid Size Business(335)

User rating

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349 software options

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TextPeak

(0)

Manage SMS campaigns and omnichannel in one platform

TextPeak is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Phone Support, Chat.

Read more about TextPeak

Users also considered

DashCX

(0)

Sales chat and automation solution with chatbots

DashCX is available for Small Business and offers the following support options: Email/Help Desk.

Read more about DashCX

Users also considered

ipSCAPE Connect

(0)

Cloud-based unified communications solution

ipSCAPE Connect is available for Small Business.

Read more about ipSCAPE Connect

Users also considered

CommPeak Cloud PBX

(0)

Cloud-Based Phone System Fully Synced with the Way You Work

CommPeak Cloud PBX is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about CommPeak Cloud PBX

Users also considered

CommPeak Dialer

(0)

Double Your Call Center’s Reach with Predictive Dialing

CommPeak Dialer is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about CommPeak Dialer

Users also considered

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base.

Read more about etrack1

Users also considered

CalLite CRM

(0)

CRM software for managing marketing activities

CalLite CRM is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

Read more about CalLite CRM

Users also considered

Operata

(0)

Real-time performance monitoring for cloud contact centers

Operata is available for Small Business.

Read more about Operata

Users also considered

TaskFlow

(0)

TaskFlow: Click, Connect, Conquer!

TaskFlow is available for Small Business.

Read more about TaskFlow

Users also considered

Belsmart

(0)

Cloud based omni-channel contact center software

Belsmart is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Belsmart

Users also considered

klink.cloud

(0)

Omnichannel contact center platform

klink.cloud is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

Read more about klink.cloud

Users also considered

PBXware

(0)

A UCaaS Platform for Telecom Service Providers

PBXware is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

Read more about PBXware

Users also considered

Aladino by Digevo

(0)

Cloud-based contact center software

Aladino by Digevo is available for Small Business.

Read more about Aladino by Digevo

Users also considered

tryvium

(0)

Experience One

tryvium is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

Read more about tryvium

Users also considered

Welco

(0)

AI-enabled platform offering an automated voice receptionist

Welco is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

Read more about Welco

Users also considered

Cintrix

(0)

Cloud-based contact center solution

Cintrix is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support.

Read more about Cintrix

Users also considered

Echo AI

(0)

Generative AI based conversation intelligence platform

Echo AI is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat.

Read more about Echo AI

Users also considered

klink.cloud

(0)

Omnichannel contact center platform

klink.cloud is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

Read more about klink.cloud

Users also considered

Kundo

(0)

Customer service management system

Kundo is available for Small Business and offers the following support options: Chat, FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, 24/7 (Live rep).

Read more about Kundo

Users also considered

Conversational AI Platform

(0)

Cloud-based chatbot and voicebot builder

Conversational AI Platform is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

Read more about Conversational AI Platform

Users also considered

GoContact

(0)

Contact Center as a Service (CCaaS) platform

GoContact is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, 24/7 (Live rep).

Read more about GoContact

Users also considered

4outbound

(0)

Outbound contact plugins & APIs

4outbound is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support.

Read more about 4outbound

Users also considered

DialLink

(0)

The Best Phone System for Small Businesses

DialLink is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about DialLink

Users also considered

healow Genie

(0)

Conversational AI and contact center solution

healow Genie is available for Small Business and offers the following support options: Email/Help Desk.

Read more about healow Genie

Users also considered

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