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Contact Center
Page 13

Contact Center Software for Small Business (2026) - Page 13

Last updated: March 2026

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1 filter applied

Features

Call Recording(259)

IVR(242)

Callback Scheduling(142)

Social Media Integration(127)

Activity Dashboard(237)

Integrated with

Microsoft 365(20)

Microsoft Outlook(30)

Google Calendar(26)

ActiveCampaign(23)

Adobe Commerce(16)

Pricing model

Free(65)

Open Source(11)

Free Trial(201)

One Time License(8)

Subscription(271)

Devices supported

Mac(151)

iPad(107)

Android(133)

Linux(130)

Web-based(346)

iPhone(127)

Windows(193)

Organization types

Small Business

Non Profit(176)

Large Enterprises(310)

Public Administrations(169)

Freelancers(143)

Mid Size Business(335)

User rating

All Reviews

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349 software options

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Manhattan Active Omni

(0)

Omnichannel Retail Software

Manhattan Active Omni is available for Small Business and offers the following support options: Phone Support, Email/Help Desk.

Read more about Manhattan Active Omni

Users also considered

mySQM Customer Service QA

(0)

FCR Insights Software

mySQM Customer Service QA is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

Read more about mySQM Customer Service QA

Users also considered

Expertflow Contact Center

(0)

Banks, Mobile Operators, Utilities, Healthcare, Airlines

Expertflow Contact Center is available for Small Business and offers the following support options: Chat.

Read more about Expertflow Contact Center

Users also considered

NobelBiz OMNI+

(0)

End-to-end solutions for the call center industry

NobelBiz OMNI+ is available for Small Business and offers the following support options: 24/7 (Live rep).

Read more about NobelBiz OMNI+

Users also considered

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Mobile Service Cloud is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Mobile Service Cloud

Users also considered

AgentHub

(0)

Live on-screen guidance software

AgentHub is available for Small Business and offers the following support options: Email/Help Desk, Phone Support.

Read more about AgentHub

Users also considered

AI-Powered Voice Assistants

(0)

Customer experience software for eCommerce businesses

AI-Powered Voice Assistants is available for Small Business and offers the following support options: Email/Help Desk.

Read more about AI-Powered Voice Assistants

Users also considered

TIKTING

(0)

TIKTING® Help Desk & Change Management System

TIKTING is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about TIKTING

Users also considered

CommandLink CCaaS

(0)

Contact center solution

CommandLink CCaaS is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about CommandLink CCaaS

Users also considered

Listener

(0)

Speech to Text - fast and reliable

Listener is available for Small Business and offers the following support options: Email/Help Desk.

Read more about Listener

Users also considered

Telecmi

(0)

Business phone system

Telecmi is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, FAQs/Forum.

Read more about Telecmi

Users also considered

ID Cloud

(0)

ID CLOUD, A premium cloud contact center solution.

ID Cloud is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

Read more about ID Cloud

Users also considered

Flip CX

(0)

Cost-saving automation for inbound calls

Flip CX is available for Small Business and offers the following support options: FAQs/Forum, Chat, Phone Support, Email/Help Desk, Knowledge Base.

Read more about Flip CX

Users also considered

Go4Clients

(0)

Platform for automating customer communication

Go4Clients is available for Small Business and offers the following support options: Chat, FAQs/Forum, Email/Help Desk.

Read more about Go4Clients

Users also considered

IVRy

(0)

AI-powered customer relationship management (CRM) software

IVRy is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base.

Read more about IVRy

Users also considered

mySQM Customer Service QA

(0)

FCR Insights Software

mySQM Customer Service QA is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

Read more about mySQM Customer Service QA

Users also considered

Flip CX

(0)

Cost-saving automation for inbound calls

Flip CX is available for Small Business and offers the following support options: FAQs/Forum, Chat, Phone Support, Email/Help Desk, Knowledge Base.

Read more about Flip CX

Users also considered

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

Read more about SOGEDES.X

Users also considered

Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

Fastcall is available for Small Business.

Read more about Fastcall

Users also considered

Nixxis Digital

(0)

Software for managing customer interactions

Nixxis Digital is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Nixxis Digital

Users also considered

DCDial

(0)

Contact center solution

DCDial is available for Small Business and offers the following support options: Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about DCDial

Users also considered

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Mobile Service Cloud is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Mobile Service Cloud

Users also considered

CommPeak Cloud PBX

(0)

Cloud-Based Phone System Fully Synced with the Way You Work

CommPeak Cloud PBX is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about CommPeak Cloud PBX

Users also considered

Listener

(0)

Speech to Text - fast and reliable

Listener is available for Small Business and offers the following support options: Email/Help Desk.

Read more about Listener

Users also considered

Telecmi

(0)

Business phone system

Telecmi is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, FAQs/Forum.

Read more about Telecmi

Users also considered

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