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Contact Center Software - Page 9

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Xperience logo

Xperience

5.0
(2)

Cloud-based contact center solution

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Altitude Xperience is a cloud-based contact center solution that provides real-time? analytics support to campaign managers

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Callmaker logo

Callmaker

5.0
(2)

Automatic callbacks for website visitors within 25 seconds

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Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted

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Witiop logo

Witiop

5.0
(2)

WhatsApp customer service software

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WitiOp is a cloud solution that manages interactions with customers via WhatsApp.

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iNexus logo

iNexus

4.3
(3)

Contact center & predictive dialer solution

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SPAM & SCAM likely messages can be a major problem for companies that rely on dialing campaigns to make sales and grow their business. These types of unwanted messages can cost your company time, money and customers.

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Knowlarity logo

Knowlarity

3.8
(4)

Communicate. Collaborate. Accelerate.

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Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

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Odigo logo

Odigo

4.0
(3)

Odigo provides Contact Center as a Service (CCaaS) solutions

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A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

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OneContact CC logo

OneContact CC

4.5
(2)

Omni-channel contact center management platform

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OneContact CC is a multimedia, omni-channel call centre solution which provides call centres with the tools to manage customer service challenges via voice, video, email, instant messaging, social media, and more. The IP-based solution is completely integrated to manage multiple contact centres.

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FCI Customer Communication Management logo

FCI Customer Communication Management

4.5
(2)

CCM software for enhanced customer experience

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FCI CCM is redefining Customer Experience Management across Banking, Insurance, Telecom, Healthcare, and Utilities. Overcome your business communication challenges with our CCM SaaS and enhance your customer experience by taking your customer engagement to the next level.

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Vivocha logo

Vivocha

4.5
(2)

Next Generation Customer Interaction Platform

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Real-time communication? and collaboration right on the website, Mobile or messaging app, using any combination of Video, Voice and Chat

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AI Customer Service logo

AI Customer Service

4.5
(2)

Cloud-based AI customer service chatbot

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AI Customer Service is a cloud-based software that provides businesses with a AI chatbot to streamline client support and service processes. Managers can leverage natural language processing (NLP) and machine learning (ML) capabilities to resolve customers' queries.

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Click2Coach logo

Click2Coach

4.3
(2)

Workforce optimization software for contact centers

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Click2Coach is a workforce optimization solution that helps call centers monitor & analyze agent performance and put measures in place to improve operations.

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Avaya Contact Center Select logo

Avaya Contact Center Select

3.2
(5)

Contact center solution with unified communication

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Avaya Contact Center Select helps businesses deliver customer experience throughout the journey across voice and digital channels and devices.

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Oration logo

Oration

5.0
(1)

CX and AI call routing software for call centres

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Oration software is a game-changer for the customer experience and operational efficiency of your call centre. Designed to be implemented with your existing cloud technology infrastructure, Oration is a cost-effective and easy to install solution for call centres.

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Leadvalue logo

Leadvalue

5.0
(1)

A CRM SaaS Solution, 100% dedicated to Prospection...

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LeadValue CRM is a SaaS solution dedicated 100% to prospection management.

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VoxDesk logo

VoxDesk

5.0
(1)

Call center software for enhancing customer experience

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With Voxdesk's best-in-class call center software, you can automate calls, improve team efficiency, and enhance customer experience. It includes features like a predictive dialer, automated voicemail drops, chrome extension, and call analytics. It helps organizations to generate more leads.

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Conquer logo

Conquer

5.0
(1)

Revenue Engagement & Sales Acceleration

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Conquer is a revenue engagement and sales acceleration that empowers sales and service teams to be more effective at communicating with customers across email, voice, SMS, and social channels.

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RapportCMS logo

RapportCMS

5.0
(1)

Complete Call Center Solution

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RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

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NICE Nexidia logo

NICE Nexidia

5.0
(1)

AI-enabled customer engagement analytics platform

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NICE Nexidia is a customer engagement analytics platform designed to help businesses in financial services, healthcare, legal, IT and other industries monitor customer service activities, trends and performance across contact center sites, team members, and agents using artificial intelligence (AI)-enabled dashboards.

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Smiddle Omnichannel logo

Smiddle Omnichannel

5.0
(1)

Communication management software for contact centers

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Smiddle Omnichannel gives call centers the ability to use the most popular instant messengers to communicate with customers simply and easily. This is all done from a single interface in the workplace of the contact center operator maintaining all the contact center rules of routing.

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Airkit logo

Airkit

5.0
(1)

Drive customer action at the last mile

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Airkit sits on top of your systems of record to deliver digital experiences that drive customer action.

Digitize any sales and service touchpoint through the customer lifecycle. From automated onboarding, self-service account updates, digital cross-sell, churn prevention, to everything in between.

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OTO logo

OTO

5.0
(1)

Speech analytics API for sentiment analysis

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OTO allows call centers 100% visibility of what is said during customer calls within 20 hours of development time.

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Audara logo

Audara

5.0
(1)

Call center and business phone software

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Audara is a call center and business phone software that helps businesses record calls, set up call queues, manage inbound campaigns, conduct surveys, handle conference calls, and more from within a unified platform. It allows team members to set up extensions, create interactive service menus, design ring groups, and configure automated wait-music & announcements.

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AireContact logo

AireContact

5.0
(1)

Multi-channel call centre software

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AireContact offers a hosted, multi-channel contact centre to manage inbound and outbound calls, email, chat, and social media in one place.

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Fitsyn logo

Fitsyn

5.0
(1)

Financial services and lead management software

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Fitsyn is a loan origination software designed to help businesses search, analyze, and opt from different types of loans available. The platform enables administrators to create a customizable dashboard, add clients, and communicate with them, facilitating customer engagement.

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Smiddle Siebel CRM Connector logo

Smiddle Siebel CRM Connector

5.0
(1)

Software for integrating Siebel CRM into the contact center

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Smiddle Siebel CRM Connector integrates the call center operator workplace into Siebel CRM. The software allows businesses to work with voice calls, chats, and video calls in a single interface without having to switch between different applications.

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