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Customer Communications Management
22 software options
Sponsored
Elixir Cloud
5
1
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The future of CCM is simplified, secured, and scalable
Read more about Elixir Cloud
ReviewInc
5
29
4
5
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management and customer experience software unite
Read more about ReviewInc
TimelinesAI
5
83
4
25
3
7
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shared WhatsApp inbox and CRM integration for sales teams
Why it matters: Governance and analytics keep communications consistent and auditable. Automations and integrations orchestrate notifications and
Read more about TimelinesAI
CXone Mpower
5
272
4
206
3
70
2
19
1
14
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center software
Read more about CXone Mpower
Clerk Chat
5
4
4
0
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational messaging platform for customer connections
Read more about Clerk Chat
Moveo.AI
5
9
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Power the Toughest Conversations
Read more about Moveo.AI
Cognigy.AI
5
18
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Conversational AI Platform
Read more about Cognigy.AI
chatlyn
5
2
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing customer engagement
Read more about chatlyn
NFON Contact Center
5
1
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled solution for omnichannel customer support.
Read more about NFON Contact Center
RingCentral Engage Digital
5
11
4
1
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified management tool for customer service conversations
Read more about RingCentral Engage Digital
Adereso Helpdesk
Customer communications management software
Read more about Adereso Helpdesk
Certainly
5
7
4
4
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Certainly is a powerful Conversational AI Chatbot builder
Read more about Certainly
Crisp
5
101
4
36
3
6
2
0
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one multi-channel solution for customer messaging
Read more about Crisp
NewgenONE Digital Transformation Platform
NewgenONE Low Code Digital Transformation Platform
Read more about NewgenONE Digital Transformation Platform
Statflo
5
24
4
5
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Empower Frontline Workers With Business Text Messaging
Read more about Statflo
ClientPoint
5
109
4
47
3
9
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based document and proposal and tracking software.
Read more about ClientPoint
8x8 Contact Center
5
22
4
16
3
8
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One solution for every customer interaction.
Read more about 8x8 Contact Center
CM.com Communications Platform
5
6
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One platform to reach your audience via all mobile channels
Read more about CM.com Communications Platform
Sagicc
5
11
4
4
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An intelligent customer service experience.
Read more about Sagicc
Zenvia Customer Cloud
5
158
4
119
3
52
2
16
1
14
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI for customer service to sell more and serve better
Read more about Zenvia Customer Cloud
Gupshup
5
18
4
14
3
0
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One-to-one. With Everyone
Read more about Gupshup
USU Knowledge Management
5
14
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge Management Platform for Customer Service
Read more about USU Knowledge Management
