getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Communications Management Software with Call recording - Page 2

Last updated: July 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

88 software options

Qwil Messenger logo

The only client communication platform you will need

learn more
All-in one client communication platform for all professionals.

Stop the switching between apps as Qwil does chat, doc sharing, e-signature and video for staff and clients, on desktop and on mobile. All-in-one, in your brand knowing that security and compliance has been taken care of.

Read more about Qwil Messenger

Users also considered
UJET logo

Customer interaction & support platform with CRM integration

learn more
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

Read more about UJET

Users also considered
Infobip logo

Omni-channel customer communication and engagement

learn more
Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

Read more about Infobip

Users also considered
Polichat logo

Intelligent solution for customer service management

learn more
Polichat software is for the integrated management of customer service over multiple channels, such as online chat, WhatsApp, and Facebook. It allows companies to utilize an entire customer service team and contact the public through a communication platform linked to a single WhatsApp account.

Read more about Polichat

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
Enreach Omnichannel logo

Cloud contact center software for support

learn more
Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

Users also considered
roombriks logo

A smarter digital workspace for people, information and AI

learn more
Empower your Sales Engineers to close the gap between sales and product teams to align priorities and drive growth.

Read more about roombriks

Users also considered
Perfect Doc Studio logo

Customer Communication Made Simple with AI

learn more
Our cloud-based platform streamlines multichannel customer communications with user-friendly tools for composing and delivering personalized business messages in 100+ languages. Integrated with popular business software like BPM and CRM, Doc Studio automates customer communications across 6 channels

Read more about Perfect Doc Studio

Users also considered
Yunique logo

Well-Window to Your Next Level of Customer Experience

learn more
We help companies to build a personalized and scalable relationship experience with their customers. Yunique is a personalized service solution that helps you to increase loyalty and guarantee the success of your customers.

Read more about Yunique

Users also considered
Voizee logo

Tool that offers AI chatbots for business texting & calling

learn more
Voizee is a communication platform that combines business texting, virtual phone systems, and a website widget to help businesses and nonprofits capture leads, manage conversations, and improve customer engagement across channels.

Read more about Voizee

Users also considered
Inxide logo

Omnichannel Conversational AI Platform developed by Increso

learn more
Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

Read more about Inxide

Users also considered
Gnatta logo

AI Agents and omnichannel support, built for control

learn more
Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

Read more about Gnatta

Users also considered
OneHash CRM logo

World's 1st FaaS(FOSS+SaaS)

learn more
A customer, who is sometimes known as a client or purchaser is the one who receives goods, services, products from a seller for a monetary consideration. Every customer needs to be assigned a unique id. Customer name itself can be the id or you can set a naming series for ids to be generated.

Read more about OneHash CRM

Users also considered
Assertive Business logo

With Assertive Business we transform your business success.

learn more
At Assertive Business, we offer a wide range of multi-channel communication services, from planning and executing email marketing campaigns to managing social media and chatbots.

Read more about Assertive Business

Users also considered
VoiceSage logo

Communication and marketing management software

learn more
VoiceSage is a communication management software designed to help businesses in retail, healthcare, financial services, utilities, housing association, and other industries communicate and engage with the target audience. The platform enables organizations to screen outbound calls, enabling internal teams to interact with valuable prospects.

Read more about VoiceSage

Users also considered
INO CX logo

All-in-One Business Communication Solution

learn more
INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

Read more about INO CX

Users also considered
JivoChat logo

Live chat with agent apps for iOS & Android

learn more
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

Read more about JivoChat

Users also considered
NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

learn more
NFON Contact Center Hub transforms Customer Communications Management with omnichannel AI-driven service ensuring efficiency.

Read more about NFON Contact Center

Users also considered
CallingPost logo

Voice, text, and email message broadcasting software

learn more
CallingPost is Fast, Easy, & Effective way to send communications to groups of all sizes. CallingPost is a MASS messaging service, sending communications by phone (pre-recorded voice), text (SMS), and/or email.

Read more about CallingPost

Users also considered
Textr Team logo

Call, and Connect.

learn more
Textr Team meets all your business texting & calling needs covered and more with our affordable pricing.

Read more about Textr Team

Users also considered
DANAConnect logo

Automations for the financial ecosystem

learn more
DANAconnect is the ideal communication automation platform for the financial ecosystem.

Read more about DANAConnect

Users also considered
Knowlarity logo

Communicate. Collaborate. Accelerate.

learn more
Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

Read more about Knowlarity

Users also considered
Sagicc logo

An intelligent customer service experience.

learn more
Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

Read more about Sagicc

Users also considered
Mosaicx logo

Virtual agent and messaging outreach

learn more
Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

Read more about Mosaicx

Users also considered
Vozy logo

Voice AI platform for enterprises

learn more
Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

Read more about Vozy

Users also considered