getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Communications Management Software with Ivr voice recognition - Page 3

Last updated: June 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

72 software options

inconnect logo

Make Contact. Do Business.

learn more
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered
8x8 Contact Center logo

One solution for every customer interaction.

learn more
8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

Read more about 8x8 Contact Center

Users also considered
Samespace logo

Communication platform for sales & helpdesk teams

learn more
Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.

Read more about Samespace

Users also considered
Zoho Voice logo

Cloud-based business phone for SMB sales and support teams

learn more
Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

Read more about Zoho Voice

Users also considered
Genesys Cloud CX logo

AI-enabled experience orchestration platform

learn more
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Read more about Genesys Cloud CX

Users also considered
NiCE CXone logo

Cloud-based contact center software

learn more
Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

Read more about NiCE CXone

Users also considered
JustCall logo

AI-Powered Business Communication for Sales & Support Teams

learn more
Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email & WhatsApp in one place.

Read more about JustCall

Users also considered
Cleomitra logo
(0)

AI CRM with WhatsApp automation for business

learn more
CLEOMITRA centralizes customer communications across WhatsApp, Instagram, email, and calls in a single inbox. Businesses can manage conversations, automate responses, track leads, schedule follow-ups, and improve customer engagement from one platform.

Read more about Cleomitra

Users also considered
Sinch logo
(0)

Text, voice and data communication management software

learn more
Sinch is a communication management platform designed to help businesses in healthcare, retails, travel, customer care, financial services, and media industries engage with the target audience via video and voice. The application enables organizations to utilize messaging APIs to connect with customers via text messages, rich communication services, WhatsApp, Viber, and MMS.

Read more about Sinch

Users also considered
Mobile Service Cloud logo
(0)

Mobile Service Cloud, for frictionless service experiences

learn more
Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered
ipSCAPE Connect logo
(0)

Cloud-based unified communications solution

learn more
ipSCAPE offers a cloud-based unified communications solution called ipSCAPE Connect, designed to enhance organizational efficiency and collaboration. Built on WebRTC technology, ipSCAPE Connect enables users to access powerful features such as voice calling, video calls, messaging, call routing, and more, all from a unified platform. With ipSCAPE Connect, businesses can improve productivity by integrating multiple communication channels and other business systems, ensuring interoperability.

Read more about ipSCAPE Connect

Users also considered
Akio.CX logo
(0)

Multi-channel customer relations management platform

learn more
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered
3C Plus logo
(0)

Call center software for managing telephony operations

learn more
3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered
Ubots logo
(0)

Value experiences for amazing brands

learn more
Conversational AI platform that provides businesses with a chatbot to facilitate and streamline interactions with customers.

Read more about Ubots

Users also considered
Telecmi logo
(0)

Business phone system

learn more
TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

Read more about Telecmi

Users also considered
Doxim CCM logo
(0)

Customer communications management software

learn more
Doxim CCM is a customer communications management managed services solution generating statements, notices, invoices, and other regulated communications at scale - print or digital.

Read more about Doxim CCM

Users also considered
Maptrial CTMS+ logo
(0)

Centralized clinical trial management system

learn more
Maptrial CTMS+ provides centralized governance for clinical trial operations across multiple studies, countries, and sites. The platform includes trial planning and management capabilities, online monitoring tools, electronic trial master file management, site payment tracking, and product supply management. It offers real-time visibility into data quality, automated monitoring checks, and audit-ready documentation to support regulatory compliance throughout the study lifecycle.

Read more about Maptrial CTMS+

Users also considered
Adereso Helpdesk logo
(0)

Customer communications management software

learn more
Adereso Helpdesk is an omnichannel customer service platform that helps businesses centralize customer service channels such as email, social media, website chats and more in a centralized dashboard to improve executive response time and increase customer retention.

Read more about Adereso Helpdesk

Users also considered
telbee logo
(0)

Cloud-based voice messaging platform

learn more
telbee adds voice messaging to websites, social media, podcasts, email and more to build human relationships with your customers - save time, reduce frustration, and gain sales, understanding and fans

Read more about telbee

Users also considered
Lokulus logo
(0)

Your AI workflow automation partner

learn more
Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

Read more about Lokulus

Users also considered
DCDial logo
(0)

Contact center solution

learn more
DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

Read more about DCDial

Users also considered
Smartz Commz logo
(0)

Cloud-based customer experience platform

learn more
Smartz Commz enables businesses to create, cultivate and manage customer experiences on a single platform. Using real-time analysis professionals can track customer interactions with an AI-driven sentiment engine, manage multiple interactions on a single pane, control interactions with built-in survey and rating capabilities. With real-time feedback and monitoring, businesses can manage the impact of bad experiences.

Read more about Smartz Commz

Users also considered