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Customer Communications Management
Page 6

Customer Communications Management Software for Freelancers (2026) - Page 6

Last updated: March 2026

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Features

Chat/Messaging(106)

Real-Time Notifications(71)

Mobile Access(66)

Alerts/Notifications(103)

Reporting/Analytics(110)

Integrated with

Salesforce Sales Cloud(16)

Shopify(41)

Instagram(28)

ActiveCampaign(15)

Adobe Commerce(10)

Pricing model

Free(46)

Open Source(7)

Free Trial(102)

One Time License(4)

Subscription(115)

Devices supported

Mac(63)

iPad(67)

Android(83)

Linux(44)

Web-based(147)

iPhone(81)

Windows(71)

Organization types

Small Business(147)

Non Profit(71)

Large Enterprises(123)

Public Administrations(49)

Freelancers

Mid Size Business(133)

User rating

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148 software options

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Experia

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer engagement platform

Experia is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat, Phone Support.

Read more about Experia

Users also considered

Tailwind

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

On-demand, comprehensive guest communication support

Tailwind is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

Read more about Tailwind

Users also considered

Trring Me

3.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based communication management platform

Trring Me is available for Freelancers and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Trring Me

Users also considered

Square Messages

3.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Messaging system to consolidate all customer communication

Square Messages is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Square Messages

Users also considered

SKEDit

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Put your Communication on Autopilot

SKEDit is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum.

Read more about SKEDit

Users also considered

Assertive Business

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

With Assertive Business we transform your business success.

Assertive Business is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, 24/7 (Live rep), Chat, Knowledge Base.

Read more about Assertive Business

Users also considered

Digitaleo

(0)

Online platform for sending email & SMS communications

Digitaleo is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base.

Read more about Digitaleo

Users also considered

EngagePackage

(0)

Customer engagement software

EngagePackage is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about EngagePackage

Users also considered

telbee

(0)

Cloud-based voice messaging platform

telbee is available for Freelancers and offers the following support options: Email/Help Desk, Chat.

Read more about telbee

Users also considered

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Chat.

Read more about 3C Plus

Users also considered

Echofin

(0)

Communication management software for traders

Echofin is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about Echofin

Users also considered

Sinch

(0)

Text, voice and data communication management software

Sinch is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about Sinch

Users also considered

Cloodot

(0)

One inbox for all your online customer interactions.

Cloodot is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Chat.

Read more about Cloodot

Users also considered

ReFrame Engage

(0)

Conversational intelligence and customer engagement software

ReFrame Engage is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

Read more about ReFrame Engage

Users also considered

SmartInbox

(0)

All-in-one online conversation app for e-commerce businesses

SmartInbox is available for Freelancers and offers the following support options: Knowledge Base, FAQs/Forum.

Read more about SmartInbox

Users also considered

Doxim CCM

(0)

Customer communications management software

Doxim CCM is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support.

Read more about Doxim CCM

Users also considered

Telecmi

(0)

Business phone system

Telecmi is available for Freelancers and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, FAQs/Forum.

Read more about Telecmi

Users also considered

Tchat N Sign

(0)

Your Tool for Efficient Financial Advisory

Tchat N Sign is available for Freelancers and offers the following support options: Email/Help Desk, Chat.

Read more about Tchat N Sign

Users also considered

Pega Customer Decision Hub

(0)

Customer engagement system with customizable taxonomy rules

Pega Customer Decision Hub is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support.

Read more about Pega Customer Decision Hub

Users also considered

Woonig

(0)

Cloud-based real-estate CRM tool for property managers.

Woonig is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Chat.

Read more about Woonig

Users also considered

Haber Chat

(0)

your go-to platform for managing WhatsApp communications.

Haber Chat is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

Read more about Haber Chat

Users also considered

Ordaana

(0)

Streamlining service businesses with ease.

Ordaana is available for Freelancers.

Read more about Ordaana

Users also considered

Cleomitra

(0)

AI CRM with WhatsApp automation for business

Cleomitra is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support.

Read more about Cleomitra

Users also considered

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