App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Kenect

The AI Engine for Dealers

Table of Contents

Is this product right for your business?

Find out with a

Kenect - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: September 2026

Kenect overview

What is Kenect?

Kenect is the leading AI for dealerships, trusted by over 10,000 businesses across North America to streamline service, sales, and operations. Our innovative platform uses AI to automate the "busy work" of the dealership—from phone calls to text reminders—driving record-breaking efficiency and revenue. Discover why the industry’s top dealers choose Kenect to eliminate chaos and grow their bottom line.

Starting price

1per user

Alternatives

with better value for money

Pros & Cons

Text Communication

Client Communication

Appointment Reminders

Ease of Use

Message Management

Contact Sync

Do you work for Kenect? Manage this product listing

Kenect’s user interface

Ease of use rating:

4.6

(93)

Kenect reviews

Overall rating

4.6

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend0.90/10

Rating distribution

Pros

“After being on hold for 15 minutes, I was informed that we are under contract and cannot cancel until November due to an automatic annual renewal clause.”

Laurie D.

Owner

“It has especially made a large difference in generating reviews from our clients as they are more likely to answer via text.”

Joyce S.

Legal Assistant

“Reconsideration of the cancellation request given the circumstances and prior communication from your support team.”

Laurie D.

Owner

Cons

“I have thoroughly reviewed our account page and searched our email records but have been unable to locate a copy of this contract or any renewal notifications.”

Laurie D.

Owner

“This is particularly frustrating given that a prior representative indicated canceling would not be an issue and even discussed removing the website widget, which has since been taken down.”

Laurie D.

Owner

“We were initially having issues with Kenect automatically creating contacts in Clio, which would result in duplicate contacts.”

Joyce S.

Legal Assistant

Who uses Kenect?

Based on 93 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Legal Services

Law Practice

Hospitality

Automotive

Use cases

Customer Communications Management

Review Management

Live Chat

Customer Satisfaction

Reputation Management

Kenect's key features

Most critical features, based on insights from Kenect users:

Chat/Messaging

4.3

(7)

Multi-Channel communication

3.0

(2)

All Kenect features

Features rating:

4.6

(93)

ACH payment processing

(0)

Appointment scheduling

(0)

Autoresponders

(0)

Batch communications

(0)

Billing & invoicing

(0)

Campaign management

(0)

Canned responses

(0)

Chat/Messaging

4.3

(7)

Complaint monitoring

(0)

CRM

(0)

CRM integration

(0)

Customizable branding

(0)

Dashboard

(0)

Data security

5.0

(3)

Debit/Credit card processing

4.5

(2)

Electronic signature

(0)

Feedback management

(0)

File sharing

(0)

Group messaging

(0)

In-Person payments

(0)

Interaction tracking

(0)

Interactive content

(0)

Lead distribution

(0)

Lead qualification

(0)

Mobile access

5.0

(5)

Mobile payments

(0)

Multi-Channel communication

3.0

(2)

Multiple payment options

(0)

Negative feedback management

3.5

(2)

On-Demand communications

3.0

(3)

One-to-One messaging

5.0

(3)

Online payments

5.0

(2)

Payment fraud prevention

5.0

(2)

Payment gateway integration

(0)

PCI compliance

(0)

Personalization

1.0

(2)

Proactive chat

(0)

Real-time consumer-facing chat

5.0

(3)

Real-time conversations

4.5

(2)

Real-Time notifications

5.0

(1)

Reminders

(0)

Reporting/Analytics

(0)

Response management

4.7

(3)

Review monitoring

5.0

(5)

Review notification

5.0

(1)

Review request

4.4

(9)

Screen sharing

(0)

SMS messaging

3.2

(5)

Social sharing

(0)

Template management

4.0

(1)

Text analysis

(0)

Third-Party integrations

1.0

(1)

Transcripts/Chat history

5.0

(5)

Transfers/Routing

(0)

Video chat

(0)

Video support

3.0

(2)

Kenect alternatives

Kenect

4.6

(93)

Starting from

/user

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

LiveAgent

4.7

(1.7K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.7

Birdeye

4.7

(707)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

4.7

(16.4K)

learn more

Starting from

Free

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.7

Customer Support

4.3

Kenect pricing

Value for money rating:

4.5

(93)

Starting from

/user

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Kenect price and value

Value for money rating:

4.5

(93)

To see what individual users think of Kenect's price and value, check out the review snippets below.

“After being on hold for 15 minutes, I was informed that we are under contract and cannot cancel until November due to an automatic annual renewal clause.”

Laurie D.

Owner

“It has especially made a large difference in generating reviews from our clients as they are more likely to answer via text.”

Joyce S.

Legal Assistant