SelfCommunity Pricing, Features, Reviews & Comparison of Alternatives

SelfCommunity

Market research, customer experience & community management

4.8/5 (5 reviews)

SelfCommunity overview

What is SelfCommunity?

SelfCommunity enables brands and organizations to create, manage, and customize an online social community based on products sold, audience interests, and company culture. Features include gamification, real-time data analytics, social and marketing data, engagement reports, SEO tools, and more.

With SelfCommunity users can create, publish, and share unique content including photos, videos, and audio. Using strategic and tactical marketing data, users can monitor brand interaction, user engagement, and user retention. This enables companies to develop and optimize their current social marketing strategies to strengthen brand awareness, user base, product feedback, and customer retention.

SelfCommunity integrates with companies' current brand domains, websites, email addresses, and apps to maintain a consistent brand identity. Additionally, the platform syncs with existing digital tools such as web analytics, instant messaging services, content ad platforms, and more to provide users with integrated data sets for marketing optimization.
selfcommunity.com

Pricing

Starting from
€799.99/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Germany

Supported languages

English
SelfCommunity screenshot: SelfCommunity permissions managementDiscover SelfCommunity Social Platform - PART 1SelfCommunity screenshot: SelfCommunity customizable domain and email senderSelfCommunity screenshot: SelfCommunity SEO settingsSelfCommunity screenshot: SelfCommunity dashboardSelfCommunity screenshot: SelfCommunity user interests and categories

SelfCommunity reviews

Excellent
4

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.6
  5.0
  4.4
Basilio Bentivegna

A Platform that help us to develop innovative digital strategies for our business customers.

Used occasionally for less than 6 months
Reviewed 2020-04-07
Review Source: Capterra

We love the tool. It is helping us in expanding our agency services and offer effective and innovative strategies to our e-commerce and corporate customers.

Pros
The Platform has strong features on community management, social analytics and related marketing tools.

Cons
Integration with other apps is still in its infancy but i know that the team is working hard on this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marco Agosti

Valuable service: complete and versatile platform that serves our engagement and conversion needs.

Used daily for less than 6 months
Reviewed 2020-04-06
Review Source: Capterra

We needed to have a dedicated Android / iOS app, since most of our target group are smartphone users: SelfCommunity, besides its impressive engagement tools, offers a well-guided system to publish your own App in both main App Stores.

Pros
SelfCommunity is the perfect solution for our needs: to inform and engage leads to convert into customers. Its advanced data provisioning system is a further confirmation about the quality of the service.

Cons
It would be fantastic to have the very useful Broadcast message tool even with sending divided by clusters of users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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marco banfi

A powerful Customer Engagement Platform to Integrate with our CRM Strategies and Services

Used weekly for free trial
Reviewed 2020-04-06
Review Source: Capterra

Very Positive. We are expanding our range of services and starting to develop our Social Community Strategy, a powerful and valuable integration of our CRM blueprint

Pros
The tool perfectly integrates with our CRM Solutions and Services and lets us personalize every aspect of Customer Engagement Projects

Cons
To have already built-in more third-party applications integrated

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Pierluigi Ghiani

SelfCommunity perfectly integrate with our Marketing and Content Tools.

Used occasionally for 6-12 months
Reviewed 2020-04-09
Review Source: Capterra

SelfCommunity proved to be a perfect solution for our needs: acquire new customers and improve retention on our services.

Pros
An integrated social media platform that enable us to acquire new qualified customers thanks to the complete set of integrated social and marketing tools and data.

Cons
We are missing a tool that enable us to directly create and manage sponsorship spaces in the Social Network.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ilaria Baietti

A complete and easy to use Platform for growing customer based digital strategies

Used weekly for free trial
Reviewed 2020-04-01
Review Source: Capterra

Pros
The focus on user interests / engagement and the social analytics data that can be used through the marketing tools already available in the Platform

Cons
We are stll not finding some marketing based tools that can boost more performance

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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SelfCommunity pricing

Starting from
€799.99/month
Pricing options
Subscription
Free trial
View Pricing Plans

Professional: €799.99 per month for up to 10,000 users.
€1,119 per month for up to 20,000 users.
€2,249 per month for up to 50,000 users.
Includes all features, Android and iOS app, and professional SLA. Each additional 1000 users: €70 per month.

Enterprise: Includes all features, Android & iOS app, enterprise SLA, high performances infrastructure, platform personalizations, custom developments, and software integrations. Contact SelfCommunity for pricing information.

SelfCommunity features

API
Activity Dashboard
Customizable Branding
Data Import/Export
Surveys & Feedback

Activity Tracking (186 other apps)
Automatic Notifications (223 other apps)
Calendar Management (196 other apps)
Contact Database (146 other apps)
Contact Management (149 other apps)
Custom Fields (161 other apps)
Customer Database (185 other apps)
Customizable Reporting (182 other apps)
Customizable Templates (198 other apps)
Electronic Payments (159 other apps)
Email Integration (214 other apps)
Reminders (199 other apps)
Reporting & Statistics (287 other apps)
Social Media Integration (193 other apps)
Third Party Integration (259 other apps)

Videos and tutorials

Additional information for SelfCommunity

Key features of SelfCommunity

  • Churn Management
  • Community Management
  • Content Moderation
  • Content Syndication
  • Data Management
  • Discussions / Forums
  • Email / Online
  • Group Management
  • Ideation / Crowdsourcing
  • Knowledge Management
  • Live Chat
  • Member Directory
  • Membership Management
  • Multi-Channel Data Collection
  • Social Media Management
  • Statistical Analysis
  • Survey/Poll Management
  • Video Content
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