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Top Rated Customer Engagement Software with Feedback collection - Page 12

Last updated: June 2026

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321 software options

Viber logo

Mobile messaging platform

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Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

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Sprout Social logo

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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SAP Customer Experience logo

Enterprise CRM software

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SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

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Totango logo

Accelerate Revenues with Customer Engagement Management

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Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

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Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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GoSite logo

Online Storefront for service-orientated businesses

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GoSite is an online storefront that allows service-orientated businesses to market and sell services online.

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NiCE CXone logo

Cloud-based contact center software

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Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

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ITM Customer Portal logo
(0)

Cloud-based customer engagement platform for businesses

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ITM Customer Portal is a B2B platform integrating with SAP Business and offering real-time customer interactions via web and mobile.

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Userwell logo
(0)

User Feedback Management Software

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Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

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SimpleFeedback logo
(0)

Cloud-based customer engagement application

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SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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CXInfinity logo
(0)

Customer engagement platform for customer service

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NovelVox CXInfinity readily integrates with Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.

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Articence logo
(0)

Listen & act. AI insights, real-time, multi-channel.

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Hear what your customers truly say! AI analyzes open responses, giving real-time insights across channels. Close the feedback loop & take action, fast.

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Relay logo
(0)

Mobile engagement automation for service based enterprises

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Relay is a mobile communication platform that helps businesses to connect with customers and build relationships with highly personalized, high-impact messaging

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Super App logo
(0)

Mobile app for insurance self-service and claims

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Mobile insurance Super App enabling policy purchase, claims, payments, and self-service while improving customer experience and operational efficiency.

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Jix logo
(0)

Basics of AI - Conversational Learning with Chatbot Kim

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Chatbot Kim gets your staff ready for AI Basics within 30 minutes! Available via cloud, on-premise, SCORM, browser or iFrame.

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VoiceOwl logo
(0)

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

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Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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Time is Ltd. logo
(0)

Cloud-based sales performance management platform

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Time is Ltd. is a cloud-based sales management software that helps businesses track team performance, view cross-company collaboration details, and create org charts on a unified platform.

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Maslo logo
(0)

Sales gamification platform

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Maslo is a SaaS platform that boosts sales and loyalty with gamified challenges, digital rewards, and real-time insights.

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EngagePackage logo
(0)

Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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ClearlyRated logo
(0)

Fuel your growth with client service excellence.

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ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth.

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Akio.CX logo
(0)

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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EngageCX logo
(0)

Customer communications and document management software

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MHC EngageCX is a customer communications management software that helps businesses connect with customers via email, SMS, and other communication channels. It enables employees to create documents such as sales quotes, invoices, collection letters, contracts, and product announcements in real-time.

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