0

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Customer Engagement
Page 11

Customer Engagement Software for Freelancers (2026) - Page 11

Last updated: March 2026

1 filter applied

Features

Reporting/Analytics(242)

Support Ticket Management(42)

Mobile Access(107)

Contact Management(124)

Email Management(134)

Integrated with

Microsoft Teams(25)

Microsoft 365(18)

Stripe(40)

Squarespace(19)

ActiveCampaign(31)

Pricing model

Free(103)

Open Source(9)

Free Trial(182)

One Time License(3)

Subscription(229)

Devices supported

Mac(102)

iPad(100)

Android(106)

Linux(66)

Web-based(276)

iPhone(108)

Windows(112)

Organization types

Small Business(276)

Non Profit(127)

Large Enterprises(243)

Public Administrations(96)

Freelancers

Mid Size Business(260)

User rating

All Reviews

& up

(229)

& up

(240)

& up

(240)

276 software options

Sort by

Sponsored

urLive

(0)

Personalize customer engagement with live video calls

urLive is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat, Phone Support.

Read more about urLive

Users also considered

Manhattan Active Omni

(0)

Omnichannel Retail Software

Manhattan Active Omni is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk.

Read more about Manhattan Active Omni

Users also considered

BNA

(0)

The most effective customer engagement tool.

BNA is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about BNA

Users also considered

SankeyJourney

(0)

Visualize Your Customer's Journey with SankeyJourney

SankeyJourney is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support.

Read more about SankeyJourney

Users also considered

Softbrik

(0)

Engage Customers with Voice Surveys & Forms!

Softbrik is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

Read more about Softbrik

Users also considered

Prodoc

(0)

Cloud-based healthcare customer relationship management tool

Prodoc is available for Freelancers and offers the following support options: Email/Help Desk, Chat.

Read more about Prodoc

Users also considered

Proto AICX Chat

(0)

CX automation for support teams

Proto AICX Chat is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Chat.

Read more about Proto AICX Chat

Users also considered

Telecmi

(0)

Business phone system

Telecmi is available for Freelancers and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, FAQs/Forum.

Read more about Telecmi

Users also considered

Breezio

(0)

Community and Collaboration Platform for Associations

Breezio is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Chat.

Read more about Breezio

Users also considered

Pega Customer Decision Hub

(0)

Customer engagement system with customizable taxonomy rules

Pega Customer Decision Hub is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support.

Read more about Pega Customer Decision Hub

Users also considered

Emplifi Service Cloud

(0)

End-to-end care and support for your customer

Emplifi Service Cloud is available for Freelancers.

Read more about Emplifi Service Cloud

Users also considered

Reprise

(0)

Cloud-based demo tool for sales and marketing professionals.

Reprise is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about Reprise

Users also considered

Roundesk

(0)

Telecom and customer relationship software provider

Roundesk is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Roundesk

Users also considered

Ownchat

(0)

Connect, Automate, Succeed

Ownchat is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base, FAQs/Forum.

Read more about Ownchat

Users also considered

EngagePackage

(0)

Customer engagement software

EngagePackage is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about EngagePackage

Users also considered

24x7 Customer

(0)

Cloud-based customer engagement platform.

24x7 Customer is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support.

Read more about 24x7 Customer

Users also considered

Chat360

(0)

Cloud-based conversational AI chatbot for businesses.

Chat360 is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Chat360

Users also considered

Haber Chat

(0)

your go-to platform for managing WhatsApp communications.

Haber Chat is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

Read more about Haber Chat

Users also considered

Ordaana

(0)

Streamlining service businesses with ease.

Ordaana is available for Freelancers.

Read more about Ordaana

Users also considered

Videate

(0)

Create How-To Videos at Ludicrous Speed!

Videate is available for Freelancers.

Read more about Videate

Users also considered

Dynosend

(0)

Customer experience automation platform

Dynosend is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, Chat.

Read more about Dynosend

Users also considered

Proem Sports

(0)

Fan data platform for sports engagement analytics

Proem Sports is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat.

Read more about Proem Sports

Users also considered

Visit Widget

(0)

Visitor experience management platform

Visit Widget is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support.

Read more about Visit Widget

Users also considered

ITM Customer Portal

(0)

Cloud-based customer engagement platform for businesses

ITM Customer Portal is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat.

Read more about ITM Customer Portal

Users also considered

Cleomitra

(0)

AI CRM with WhatsApp automation for business

Cleomitra is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support.

Read more about Cleomitra

Users also considered

page 11 of 12

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us We're hiring!News Legal Privacy Policy Vulnerability Disclosure Program

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.