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Confer With

Live video shopping that converts

Confer With - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Confer With?

Help understand customer needs online and provide live video shopping advice on what products to buy. Your team can engage live with customers, upsell, cross-sell and even add promotions to customer baskets to power conversions and drive average order value.

Integrations and features include:

Product Feed Integration: Linking Confer With to the eCommerce Product feed.

Product Feed Plugin : This is the feed of product assets, directly from your eCommerce system.

Inventory Plugin: This is our ability to check stock levels, real time for a

particular SKU to relay to the Expert via APIs.

Checkout Integrations: Linking Confer With to the eCommerce checkout process.

Push to Checkout: Confer With merges the virtual basket with the eCommerce retail basket.

Widget Integrations: Links Confer With to the eCommerce Site CTA and third party

providers.

Appointment plugin: The appointment tool of choice is plugged into Confer

with so allows both your customers and Experts to book appointments

(proactive).

Walk in widget: The Confer With widget is deployed to any page you wish

video calls to happen via JavaScript Tag.

Customer service plugin: The Confer With widget can work alongside many

third-party customer services chat to

offer a truly joined-up experience.

Benefits of using Confer With

Match: Match high-value customers to the right expert through skills-based routing. Calls can start via a "walk-in", which is triggered by a customer interacting with the Confer With widget that can be deployed anywhere on the website. The widget is aware of the product and location, thus relaying information to connect the customer with the most relevant expert (customer is from London looking at laptops, will be connected to a local expert with expertise in laptops).

Engage. Connecting the Customer and the Expert in a two-way video, voice or chat call to
establish their needs.

Immerse: Confer With Immerses customers in the eCommerce products through sharing
pictures, videos and specifications. This all happens real time in the live video call. It delivers
a truly immersive experience as it lets you curate your recommendations and make it fun for
customers to shop with you.

Convert: Confer With has an embedded Virtual Shared Basket and allows both the shopper
and your team to add, read, update or delete items to a virtual shopping basket.
Saying “Shall I add that to our shared virtual basket?” is the equivalent of taking it to the till.

Starting from

No pricing info

Alternatives with better value for money

Confer With's key features

Most critical features, based on insights from Confer With users:

Third-Party Integrations

4.3

(3)

Real-time Consumer-facing Chat

5.0

(1)

Real-time Conversations

5.0

(1)

Reporting/Analytics

5.0

(3)

Reporting & Statistics

4.0

(2)

Customizable Branding

5.0

(3)

Features

4.8

Ease of use

4.6

All Confer With features

One-to-One Messaging

5.0

(1)

Appointment Scheduling

5.0

(1)

Surveys & Feedback

4.0

(2)

Order Management

5.0

(1)

Payment Options

(0)

Product Catalog

(0)

Product Recommendations

(0)

Real-Time Analytics

(0)

Real-Time Data

(0)

Real-Time Monitoring

(0)

Real-Time Notifications

(0)

Real-Time Reporting

(0)

Screen Sharing

(0)

Search/Filter

(0)

Support Ticket Management

(0)

Tagging

(0)

Video Chat

(0)

Widgets

(0)

Workflow Management

(0)

Activity Dashboard

(0)

Activity Tracking

(0)

API

(0)

Appointment Management

(0)

Chat/Messaging

(0)

Collaboration Tools

(0)

CRM

(0)

Customer History

(0)

Customer Journey Mapping

(0)

Customer Segmentation

(0)

Dashboard

5.0

(1)

eCommerce Management

5.0

(1)

Feedback Management

(0)

Live Chat

(0)

Monitoring

(0)

Multi-Currency

(0)

Multi-Language

5.0

(1)

Confer With alternatives

Confer With

4.6

(5)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.6

Features

4.8

Value for Money

5.0

Customer Support

5.0

Birdeye

4.7

(664)

visit website

Starting from

350

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

HubSpot Service Hub

4.4

(165)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.3

Customer Support

4.6

Zoho Desk

4.5

(2.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

Confer With support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

Email/Help Desk

FAQs/Forum

Phone Support

Training options

Live Online

Documentation

Videos

Confer With reviews

Overall rating

4.6

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.2/10

Rating distribution

Confer With FAQs

Q. Who are the typical users of Confer With?

Confer With has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money

Q. What languages does Confer With support?

Confer With supports the following languages:
English

Q. Does Confer With offer an API?

Yes, Confer With has an API available for use.

Q. What other apps does Confer With integrate with?

Confer With integrates with the following applications:
Calendly, Appointedd, Vonage Business Communications, Shopify

Q. What level of support does Confer With offer?

Confer With offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

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