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Top Rated Customer Experience Software with Alerts notifications - Page 16

Last updated: November 2026

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407 software options

moveXM logo
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Customer satisfaction is no coincidence.

moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

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ThinkOwl logo
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A complete AI solution for all your customer support needs.

Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

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Relatis CARE logo
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Cloud-based CRM for relationship management

Cloud-based CRM for SMBs, non-profits, and government agencies to manage contacts, relationships, and interactions.

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Emojot CCM logo
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Customer feedback management solution

Emojot Customer Complaints Management (CCM) is an AI-powered solution that helps capture customer feedback through multiple channels including email, SMS, social media, and QR codes, utilizing Emotion Sensors to gather in-store or remote feedback at critical touchpoints.

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CSAT.AI logo
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A Customer Service QA and CX Platform Built for Today!

CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

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Fiilster logo
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Collect feedback regularly. No IT required. GDPR compliant.

Fiilster helps businesses collect and act on customer feedback systematically — not just once, but as an ongoing process. Share surveys via link, QR code, or mobile. Real-time dashboard, branded surveys, GDPR compliant, EU data hosting.

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Platform One logo
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The next generation of Experience Management.

Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

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iRoom logo
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QR guest messaging and room service with AI translation

Guest experience software for hotels: a QR code in each room lets guests chat with staff, request service and order food in their own language, with live request status, real-time translation in 100+ languages, an AI assistant for instant answers, and guest reviews with analytics.

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Qmatic logo
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Customer journey management solution for enterprise clients

Improve your customers’ experience by minimizing wait time and always keeping visitors informed about the queuing situation via screens, Mobile Tickets, or Messaging Service. Gather data to get Business Intelligence insights.

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FeedMetrics logo
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AI-powered feedback & complaint management system

FeedMetrics is an AI-powered platform for managing feedback and complaints, gathering input from customers and employees via surveys, campaigns, and complaint channels. Its AI sentiment analysis identifies themes, prioritizes issues, and triggers workflows to assign ownership based on risk. FeedMetrics centralizes feedback management for customer and employee experience initiatives across industries.

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unitQ logo
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Independent QA for every human and AI support conversation

Independent QA that scores every human and AI support conversation against your standards.

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ReFrame Engage logo
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Conversational intelligence and customer engagement software

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

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eGain Suite logo
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Cloud platform provider for customer engagement automation

eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

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Echo AI logo
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Generative AI based conversation intelligence platform

Echo AI is a conversation intelligence platform that helps businesses transform customer conversations into insights. Features include AI models, call reviewing and scoring, sentiment analysis, and more.

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SQM CX Quality™ logo
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FCR Insights Software

Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

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Lokulus logo
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Your AI workflow automation partner

Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

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Reeview logo
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Review and reputation management software

Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

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Fresh Relevance logo
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Make the engaging customer experience you envision a reality

Fresh Relevance is the versatile personalization platform that helps commerce-driven businesses deliver revenue-boosting cross-channel experiences with ease, no technical expertise needed.

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TRACX logo
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SaaS social media and customer experience optimization tool

TRACX enables organizations to streamline feedback collection operations to help improve information processing and promote data-driven insights. Key features include text analysis, visual analytics, customer experience management, customizable templates, branding tools, and feedback management.

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Permut logo
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Cloud-based AI customer engagement for all sizes

Permut is a cloud-based AI customer engagement platform deploying autonomous agents for support, retention, and feedback across web.

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Press'nXPress logo
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Capturing customer feedback in real-time at any interaction

With PressnXPress understand customers' experience at every touchpoint of the customer journey. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends.

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Behavure logo
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Transform customer experience with continuous intelligence

Scuba Analytics is a customer journey analytics tool that allows you to run no-code queries against time-series data, so you can get answers about your most pressing data questions in a matter of seconds. And Scuba can also be provisioned in your cloud provider of choice.

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Evermuse logo
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Cloud-based customer experience solution

Product, Customer Success & Sales team members use Usermuse to record and synthesize conversations with (prospective) users into Product-team relevant signals (e.g., needs, pain points, and sentiment) to guide roadmapping.

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SMG logo
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Changing how brands act on customer + employee insights

SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

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Shine logo
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Customer interview & proof automation platform

Shine is a customer proof engine that conducts and records customer interviews, then transforms the conversations into case studies, reviews, advertisements, and sales materials. The platform verifies claims against interview recordings and provides sales representatives with documented customer proof for use in deals. Shine includes features such as Story Studio, Review Studio, Net Promoter Score tracking, and customer satisfaction measurement capabilities.

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