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Top Rated Customer Experience Software with Alerts notifications - Page 14

Last updated: November 2026

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407 software options

Twilio logo

Build, Scale, and Operate Customized Communication Solutions

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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Totango logo

Accelerate Revenues with Customer Engagement Management

Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.

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Five9 logo

Cloud contact and call center software

With Five9, you can close the gap between your customer experience goals and the service you are actually able to deliver. With sophisticated features like ACD intelligent call routing, customer self-help through IVR, and CTI screen pops to inform agents of customer history.

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NiCE CXone logo

Cloud-based contact center software

Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 #1 FREE customer experience and customer relationship management platform used by 12 million businesses worldwide.

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Podium logo

Cloud-based AI platform for local business growth

Give every customer a 5-star experience and create lifetime loyalty with Podium. Manage all your messaging, payments, text marketing, phone calls, and third-party apps in one account, so you always have the context at your fingertips.

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Kayako logo

AI-enabled unified customer service platform

Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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JustCall logo

Cloud-based AI communication platform for sales teams

AI Voice Agents for instant responses. Full context for every human interaction. JustCall. Free 14-day trial.

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Solutionreach logo

Patient engagement platform for practices of all sizes

Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.

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Press Ganey logo
(0)

Human experience for collecting and managing patient data

Press Ganey is a human experience platform that connects people, processes, and technology to help healthcare organizations understand individuals and optimize experiences. This platform gathers continuous feedback from patients and caregivers, analyzes the data using machine learning and AI, visualizes insights through interactive dashboards, and enables real-time action to improve reputation, service recovery, and patient and employee safety.

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Skeepers Feedback Management logo
(0)

Understand and improve your customer experience

Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

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Insightech logo
(0)

Understand why website users don't convert to grow revenue

Australian Enterprise Web Analytics Software - Monitor User Journey - View Session Replays of Visitor Web Sessions - Heatmapping and Segmentation of User Data.

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SatisFactory logo
(0)

Feedback collection and management software

SatisFactory is a customer feedback collection and management software for French businesses. The intuitive and customizable tool allows businesses to create and send surveys for evaluating the quality of the services they provide, in order to guage and improve customer satisfaction.

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ReviewNudger logo
(0)

Google review requests for local businesses

Ask for Google reviews after paid invoices or completed jobs in supported apps. Send texts from your own verified number or email, schedule follow-ups, and track activity. $29/month per location, 14-day free trial, US and Canada. Card required.

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SendCanyon logo
(0)

Cloud-based email marketing tool for businesses

SendCanyon is an email marketing platform offering campaign management, audience segmentation, and automation for businesses of all.

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Discoveriez logo
(0)

Japanese digital transformation platform

Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

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Userwell logo
(0)

User Feedback Management Software

Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

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VisionCX logo
(0)

AI-powered platform for customer survey analysis

VisionCX is a customer experience platform that enables businesses to create and distribute surveys measuring NPS, CSAT, and CES metrics. The platform features artificial intelligence capabilities that analyze open-ended responses in Portuguese, automatically categorizing feedback by theme and sentiment. Survey distribution occurs through multiple channels including WhatsApp, email, link, QR code, and website embeds, with responses consolidated into unified reports.

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Blackninja Feedback logo
(0)

Guest feedback management software

Blackninja Feedback is a cloud-based tool that automates collecting guest feedback from various channels.

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Operata logo
(0)

Real-time performance monitoring for cloud contact centers

Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

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Insurance customer portal logo
(0)

Self-service portal for policy & claims

DICEUS Customer Web Portal is an insurance self-service platform allowing policyholders to manage their needs via a personalized dashboard. It offers policy tools, claims tracking, instant quotes, secure payments, real-time updates, document management, broker contact, and renewal reminders. The solution integrates with insurance systems, CRM platforms, and data warehouses to support omnichannel experiences.

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Mobile Service Cloud logo
(0)

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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Airdocs logo
(0)

Solve Your Customer Communication Problems With One Platform

Airdocs is a specialist CCM/CXM software vendor. It provides a hosted, cloud-based omni-channel CCM platform with associated services, enabling small and mid-sized enterprises to implement quickly.

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binds.co logo
(0)

White-labeled survey tool to measure customer satisfaction

binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

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