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Customer Experience
Page 6

Customer Experience Software with NPS Survey Structure (2026) - Page 6

Last updated: March 2026

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Features

Reporting/Analytics(142)

Real-Time Notifications(118)

Mobile Access(38)

Data Import/Export(117)

Customizable Fields(119)

NPS Survey Structure

Integrated with

QuickBooks Online(2)

Microsoft 365(9)

Microsoft Outlook(10)

Google Calendar(10)

ActiveCampaign(14)

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Free(53)

Open Source(7)

Free Trial(90)

One Time License(1)

Subscription(121)

Devices supported

Mac(54)

iPad(39)

Android(40)

Linux(35)

Web-based(145)

iPhone(39)

Windows(60)

Organization types

Small Business(136)

Non Profit(67)

Large Enterprises(138)

Public Administrations(59)

Freelancers(70)

Mid Size Business(137)

User rating

All Reviews

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145 software options

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Krezzo

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

OKR & Business Performance Management

Krezzo is a business performance management and OKR solution for better team alignment. Implement and scale with OKRs by unifying professional services, learning experiences and knowledge sharing, as well as a purpose built OKR platform for tracking and managing priorities visually, breaking down silos for growth, reducing bureacracy, all in one platform.

Read more about Krezzo

Users also considered

Voiceform

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Turn your customer's voice into powerful content.

Turn the voice of your customer into marketing and sales content that drives your business forward. Voiceform's Voice, Video and Text Surveys help you easily capture customer feedback. Turn the best datapoints into rich content for case studies, testimonials, social content and more.

Read more about Voiceform

Users also considered

WebMaxy Analyzer

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

User behavior analytics and survey tool

WebMaxy Analyzer is a user behavior analytics software that can help you understand your user behavior patterns. It has various features, such as session recordings, heatmaps, scroll maps, survey and feedback forms, form analytics, and funnel view.

Read more about WebMaxy Analyzer

Users also considered

IrisCX

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Personalizing visual customer experience

IrisCX helps businesses resolve consumer problems faster. The platform enables businesses to provide live-guided or self-guided virtual support and generate valuable insights about consumer behavior.

Read more about IrisCX

Users also considered

Caliber

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Reputation management software

Caliber Platform helps optimize the impact of your activities and mitigate crises by getting a real-time understanding of your stakeholders with our accurate brand and reputation data.

Read more about Caliber

Users also considered

SmartReviews

(0)

Smarter Feedback, Stronger Business.

SmartReviews collects customer feedback via web, SMS, email, and in-person, unifying insights to improve satisfaction and loyalty. Must Try it

Read more about SmartReviews

Users also considered

Vitaminise

(0)

Customer Engagement Software for Insurance

Vitaminise is a next-gen CX automation software consisting of five products developed by DICEUS for insurance companies. It is suitable for insurance companies with multiple insurance products, including health, car, and P&C insurance.

Read more about Vitaminise

Users also considered

OPINATOR

(0)

Customer experience (CX) management platform

OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

Read more about OPINATOR

Users also considered

ClearlyRated

(0)

Fuel your growth with client service excellence.

ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth.

Read more about ClearlyRated

Users also considered

ThinkOwl

(0)

A complete AI solution for all your customer support needs.

Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

Read more about ThinkOwl

Users also considered

mySQM Customer Service QA

(0)

FCR Insights Software

Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

Read more about mySQM Customer Service QA

Users also considered

Skeepers Feedback Management

(0)

Understand and improve your customer experience

Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

Read more about Skeepers Feedback Management

Users also considered

YoHe

(0)

Feedback collection platform

YoHe is a platform that has all the feedback tools that you need.

Read more about YoHe

Users also considered

Review Analytics

(0)

Software to discover actionable insights about your reviews

Review Analytics is a tool that allows you to discover actionable insights about your reviews, analyze customer sentiments, and more.

Read more about Review Analytics

Users also considered

EngagePackage

(0)

Customer engagement software

EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

Read more about EngagePackage

Users also considered

SuccessBoard

(0)

Customer success tool for handling retention & satisfaction

SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

Read more about SuccessBoard

Users also considered

KARTE

(0)

Customer experience tool for the real estate & other sectors

KARTE is a lead nurturing software designed to help businesses collect, manage, and activate customer data. The platform enables managers to track contacts across various business tools and organize them into custom-designed engagement campaigns.

Read more about KARTE

Users also considered

JourneyTrack

(0)

Customer Journey Mapping. Reimagined.

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

Read more about JourneyTrack

Users also considered

Platform One

(0)

The next generation of Experience Management.

Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

Read more about Platform One

Users also considered

SMG

(0)

Changing how brands act on customer + employee insights

SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

Read more about SMG

Users also considered

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