getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Experience Software with Nps survey structure - Page 5

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

150 software options

ProdCamp logo

User feedback platform for SaaS products

learn more
ProdCamp is a user feedback management platform to help businesses build features that customers actually need and convert feedback into revenue.

Read more about ProdCamp

Users also considered
Screeb logo

We help companies to (re)connect with their customers

learn more
The All-In-One Platform 
to Build Product Experiences Your Users Will Love

Read more about Screeb

Users also considered
Howazit logo

Howazit collects feedback from customers and acts upon it.

learn more
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

Read more about Howazit

Users also considered
Comarch Loyalty Marketing Platform logo

Powering hundreds of loyalty programs worldwide.

learn more
No code & API Centric Loyalty & Customer Engagement Platform that allows you to collect zero and first-party data, build loyalty programs, and run marketing campaigns across all channels. With features like gamification and a promotion engine, it fosters great CX.

Read more about Comarch Loyalty Marketing Platform

Users also considered
Userlane logo

Software adoption for regulated industries.

learn more
Userlane combines Application Intelligence and Contextual Assistance to show how employees use software, deliver in-app help for compliance-critical workflows, and prove adoption ROI. Purpose-built for healthcare, financial services, manufacturing, and pharma.

Read more about Userlane

Users also considered
Caliber logo

Reputation management software

learn more
Caliber Platform helps optimize the impact of your activities and mitigate crises by getting a real-time understanding of your stakeholders with our accurate brand and reputation data.

Read more about Caliber

Users also considered
Refiner logo

User feedback & customer survey software for SaaS companies

learn more
Refiner is a user feedback & customer survey software built specifically for SaaS companies. We help data driven SaaS teams better understand their users, measure customer satisfaction (NPS, CSAT), or research what to build next.

Read more about Refiner

Users also considered
SimpleWorks logo

Cloud-based all-in-one marketing platform

learn more
SimpleCRM enhances customer experience through multi-channel communication, AI insights, and personalized interactions. It streamlines workflows, ensures SLA compliance, offers a Customer360 view, and uses analytics to boost satisfaction

Read more about SimpleWorks

Users also considered
eTrusted Experience Feedback Solution logo

Experience Feedback Platform

learn more
eTrusted has been designed from the ground up as a standardised yet configurable, scalable SaaS platform for real-time customer feedback that can be easily connected at touchpoints across customers' systems.

Read more about eTrusted Experience Feedback Solution

Users also considered
Scorebuddy logo

All-in-One Quality Management Platform for Contact Centers

learn more
Scorebuddy - an All-in-One Contact Center Quality Management platform for scoring agents and analyzing customer interactions; flexible scorecards, rich dashboards, AI text analytics, Learning & Development solutions integrated in one platform; bundle or standalone solutions. 30 day free trial.

Read more about Scorebuddy

Users also considered
Eclipse AI logo

Predict and Prevent Customer Churn

learn more
Eclipse AI is a cloud-based customer experience solution, which helps businesses in technology, health and wellness, retail, and other sectors handle customer data, mitigate churn risks, predict retention rates, and more.

Read more about Eclipse AI

Users also considered
Lumoa logo

Go from customer feedback to action without the guesswork.

learn more
Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

Read more about Lumoa

Users also considered
Intercom logo

AI-powered customer service with helpdesk

learn more
Intercom Customer Service Suite combines an AI agent called Fin with a helpdesk platform designed for customer service operations. The platform includes features such as omnichannel communication across phone, email, and live chat, an AI-enhanced inbox, ticketing system, and a knowledge hub for centralizing support content. Fin uses a patented AI architecture to resolve customer queries and can be trained on company procedures and policies for deployment across multiple channels.

Read more about Intercom

Users also considered
Players 1st logo

Sports management solution for handling golfing experience

learn more
Players 1st is a golf management solution that enables professionals to streamline feedback, personalize communication, and gain valuable insights for an unparalleled golfing experience.

Read more about Players 1st

Users also considered
DANAConnect logo

Automations for the financial ecosystem

learn more
DANAconnect is the ideal communication automation platform for the financial ecosystem.

Read more about DANAConnect

Users also considered
Hello Customer logo

AI Voice of Customer platform for actionable insights

learn more
Hello Customer is an AI-powered Voice of Customer platform that helps companies understand customer feedback at scale. Automatically detect sentiment, categorize feedback, and identify the drivers behind NPS and CSAT to prioritize improvements and improve customer experience.

Read more about Hello Customer

Users also considered
InMoment logo

Customer and employee experience management software

learn more
InMoment is a modern Customer Experience (CX) solution that combines data, technology, and human expertise.

InMoment's data scientist- and PhD-led Strategic Insights team goes beyond technology to help companies recognize and prove the power and value of experience initiatives.

Read more about InMoment

Users also considered
Eloquant logo

Cloud Contact Center Customer Experience platform

learn more
Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Read more about Eloquant

Users also considered
Surveypal logo

AI-based customer service software

learn more
Surveypal is an AI-powered data solution that automatically delivers customer service analytics and insights from Zendesk tickets. Surveypal enables users to create online surveys to collect feedback and data from customers, employees, students, and website visitors.

Read more about Surveypal

Users also considered
Engage 365 logo

Customer loyalty and reward platform

learn more
A Microsoft Dynamics 365 based loyalty platform that allows you to deliver great reward programs- Engage365.
Drive lasting customer loyalty with Engage365.

Read more about Engage 365

Users also considered
Feefo logo

Harness the power of verified reviews.

learn more
Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

Read more about Feefo

Users also considered
GatherUp logo

Software to gather, manage, and market customer reviews.

learn more
GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online reviews, and testimonials and connect with the target audience.

Read more about GatherUp

Users also considered
SurveySparrow logo

Software for creating and managing feedback and surveys

learn more
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

Read more about SurveySparrow

Users also considered
Checkbox Survey logo

Secure survey software for governments and businesses

learn more
Many companies rely on Checkbox for their survey and feedback needs. Due to its on-premise deployment, data security, and extensive customization options, Checkbox is the preferred tool for many businesses and organizations in government, research, healthcare, education, and the private sector.

Read more about Checkbox Survey

Users also considered
FuseDesk logo

Help Desk, Support Ticketing, and Messaging Platform

learn more
FuseDesk is your Multi-Channel Customer Experience Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today.

Read more about FuseDesk

Users also considered