getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Experience Software with Predictive analytics - Page 9

Last updated: July 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

239 software options

Five9 logo

Cloud contact and call center software

learn more
With Five9, you can close the gap between your customer experience goals and the service you are actually able to deliver. With sophisticated features like ACD intelligent call routing, customer self-help through IVR, and CTI screen pops to inform agents of customer history.

Read more about Five9

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 #1 FREE customer experience and customer relationship management platform used by 12 million businesses worldwide.

Read more about Bitrix24

Users also considered
Press Ganey logo
(0)

Human experience for collecting and managing patient data

learn more
Press Ganey is a human experience platform that connects people, processes, and technology to help healthcare organizations understand individuals and optimize experiences. This platform gathers continuous feedback from patients and caregivers, analyzes the data using machine learning and AI, visualizes insights through interactive dashboards, and enables real-time action to improve reputation, service recovery, and patient and employee safety.

Read more about Press Ganey

Users also considered
Insightech logo
(0)

Understand why website users don't convert to grow revenue

learn more
Australian Enterprise Web Analytics Software - Monitor User Journey - View Session Replays of Visitor Web Sessions - Heatmapping and Segmentation of User Data.

Read more about Insightech

Users also considered
Ativa Suite logo
(0)

Next-generation automated assurance for 360° visibility

learn more
Ativa Suite is a comprehensive suite of cloud-native modules offered by Infovista for the automated assurance and operations of fixed, mobile, legacy, and advanced networks. It provides end-to-end visibility across digital experiences, apps/services, networks, and infrastructure.

Read more about Ativa Suite

Users also considered
Userwell logo
(0)

User Feedback Management Software

learn more
Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

Read more about Userwell

Users also considered
Blackninja Feedback logo
(0)

Guest feedback management software

learn more
Blackninja Feedback is a cloud-based tool that automates collecting guest feedback from various channels.

Read more about Blackninja Feedback

Users also considered
Enterprise Accelerator logo
(0)

Data analysis platform to monitor customer interactions

learn more
Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.

Read more about Enterprise Accelerator

Users also considered
binds.co logo
(0)

White-labeled survey tool to measure customer satisfaction

learn more
binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

Read more about binds.co

Users also considered
SimplyReview logo
(0)

Sotware for collecting video and text reviews from customers

learn more
SimplyReview is a cloud-based video testimonial software that helps businesses collect authentic customer reviews and transform them into social proof. The platform makes it easy to automate the review collection process, allowing customers to record their testimonials directly from their devices. With customizable review pages and seamless website integration, SimplyReview enables businesses to showcase their customer experience and drive more conversions.

Read more about SimplyReview

Users also considered
Claimlane logo
(0)

Claimlane removes the need for manual claims processing

learn more
Claimlane makes returns and warranty claims easier with automation by eliminating the need for tedious email communication and manual spreadsheets. By automating tasks like return approvals and claims tracking, Claimlane saves time, reduces errors, and improves overall efficiency.

Read more about Claimlane

Users also considered
Cxense logo
(0)

Real-time analytics - Drive engagement and digital revenue

learn more
Cxense Insight shows you how users consume content on your site in real time so you can provide a better user experience and drive higher digital revenue.

Read more about Cxense

Users also considered
AdamX logo
(0)

One AI platform to train, assist, engage, and forecast.

learn more
AdamX is an AI platform that helps businesses train their teams, deliver instant answers, and connect with customers across every channel. It combines an AI copilot for real-time knowledge access, adaptive learning that adjusts to each employee's skill level, omnichannel engagement across WhatsApp,

Read more about AdamX

Users also considered
Akio.CX logo
(0)

Multi-channel customer relations management platform

learn more
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered
Kimola Cognitive logo
(0)

Market research & customer insights platform

learn more
Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

Read more about Kimola Cognitive

Users also considered
JourneyTrack logo
(0)

Customer Journey Mapping. Reimagined.

learn more
JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

Read more about JourneyTrack

Users also considered
OPINATOR logo
(0)

Customer experience (CX) management platform

learn more
OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

Read more about OPINATOR

Users also considered
Vitaminise logo
(0)

Customer Engagement Software for Insurance

learn more
Vitaminise is a next-gen CX automation software consisting of five products developed by DICEUS for insurance companies. It is suitable for insurance companies with multiple insurance products, including health, car, and P&C insurance.

Read more about Vitaminise

Users also considered
moveXM logo
(0)

Customer satisfaction is no coincidence.

learn more
moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

Read more about moveXM

Users also considered
ThinkOwl logo
(0)

A complete AI solution for all your customer support needs.

learn more
Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

Read more about ThinkOwl

Users also considered
CSAT.AI logo
(0)

A Customer Service QA and CX Platform Built for Today!

learn more
CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

Read more about CSAT.AI

Users also considered
Intent-Based Promotions logo
(0)

eCommerce On-Site Promotion Solution

learn more
Helping top online retailers to lower promo spend while simultaneously saving margins and keeping ROIs and profits high.

Read more about Intent-Based Promotions

Users also considered
Qemotion logo
(0)

Emotional and semantic analysis software

learn more
Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an optimized customer experience.

Read more about Qemotion

Users also considered
Platform One logo
(0)

The next generation of Experience Management.

learn more
Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

Read more about Platform One

Users also considered
Luminoso logo
(0)

Artificial intelligence (AI)-enabled analytics software

learn more
Luminoso is a cloud-based text analytics software designed to help businesses of all sizes upload, analyze, and visualize structured and unstructured customer insights data using artificial intelligence (AI) and natural language understanding technology. The platform includes multilingual capabilities, enabling organizations to process data in Japanese, Korean, Arabic, Chinese, and various other languages.

Read more about Luminoso

Users also considered