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Top Rated Customer Experience Software with Predictive analytics - Page 7

Last updated: October 2026

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243 software options

Forethought AI Agents logo

Cloud-based agentic AI platform for customer support

Forethought is a cloud-based agentic AI platform for enterprise and mid-market support teams that automates chat, email, and voice.

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Mapp Marketing Cloud logo

Data handled. Engagement automated. Marketers liberated.

Mapp Cloud is an Insight-led Customer Experience platform that helps B2C brands understand and act on meaningful insights. Data collection, analysis, segmentation, personalization and cross-channel engagement are the core components, transformed into real time actions for customer centric marketing.

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Critizr logo

Customer feedback collection & analysis platform for retail

Critizr is an all-in-one customer feedback & experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more.

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Players 1st logo

Sports management solution for handling golfing experience

Players 1st is a golf management solution that enables professionals to streamline feedback, personalize communication, and gain valuable insights for an unparalleled golfing experience.

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Usage Intelligence logo

Usage analytics solution built for distributed software

The 1st analytics solution purpose-built for distributed software (Windows, Mac, and Linux) platforms provides insight into usage by properties: region, version, OS platform, and architecture.

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Yotpo logo

Marketing platform for collecting and showcasing reviews

Take the guesswork out of customer experience: See exactly what your customers think about your products and get instant feedback on new releases.

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CFN Insight logo

Customer experience software with journey mapping tools

CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.

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Hello Customer logo

AI Voice of Customer platform for actionable insights

Hello Customer is an AI-powered Voice of Customer platform that helps companies understand customer feedback at scale. Automatically detect sentiment, categorize feedback, and identify the drivers behind NPS and CSAT to prioritize improvements and improve customer experience.

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Oktopost logo

We make it measurable

Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack.

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Surveypal logo

AI-based customer service software

Surveypal is an AI-powered data solution that automatically delivers customer service analytics and insights from Zendesk tickets. Surveypal enables users to create online surveys to collect feedback and data from customers, employees, students, and website visitors.

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Sagicc logo

An intelligent customer service experience.

Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

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Oracle Cloud CX logo

Cloud-based advertising and customer experience platform

Oracle Cloud CX is a customer experience platform that provides businesses with several tools for managing customer data, content, continuous integration, continuous deployment, data security, and conversational marketing operations. It uses artificial intelligence technology to report on transactions in real-time, discover data using self-service analytics, and gain actionable insights through predictive analytics and what-if scenarios.

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Woopra logo

Real-time customer activity

Woopra is a customer behaviour analytics app that helps businesses enhance personalized and behavioural targeting. It improves the customer experience, tracks customer activity, builds customer segments, generates retention and funnel reports, and live dashboards to measure your key metrics.

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Feefo logo

The Gold Standard in Customer Reviews

Founded in 2006, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

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Verint Voice of the Customer logo

Web-based customer experience (CX) suite of solutions

Verint® Experience Management™ is a suite of solutions designed to unify and improve the customer experience at scale by enabling cross-functional teams to capture, analyze and act on customer feedback across all channels.

Read more about Verint Voice of the Customer

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Eloquant logo

Cloud Contact Center Customer Experience platform

Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Canny logo

Customer feedback & feature request management

Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap

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AskNicely logo

Cloud CX platform for multi-location service teams

AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework.

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Mosaicx logo

Virtual agent and messaging outreach

Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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Wigzo logo

Hyper Ecommerce growth with performance marketing automation

Wigzo is a no-code customer data platform with smart marketing automation capabilities for e-commerce growth. Its powerful automation workflows deliver performance-driven personalization across all channels and help retain more customers with better CLTV.

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ClickTale logo

In-page web analytics

ClickTale is a website analytics platform that helps to analyse the behaviour of your website visitors and mobile app users.

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SAP Customer Data Cloud logo

Enhance customer experiences.

SAP Customer Data Cloudenhances customer experiences across marketing, commerce, sales, and service helping you understand your customers and deliver relevant, trusted, and personalized engagements.

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Wonderflow logo

Unified Voice of the customer analytics

Wonderflow is the simplest AI-based solution to analyze the Voice of the Customer and get insights on Ratings & Reviews.

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CrossEngage logo

Customer Data and Prediction | Maximize Your Customer Values

CrossEngage offers a Customer Data and Prediction Platform for creating unique and valuable customer experiences.

We combine a real-time solution for customer data and cross-channel campaign management with AI & AutoML methods to easily identify, prioritize, and activate customer audiences.

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Vantage logo

Web-based database and analytics tool for IoT enhancement

Teradata Database allows individuals to break down and distribute complex analytics workloads to improve performance. Key features include access control, data dictionary & workload management, programming languages support, data storage & analysis, reporting, fallback protection, and more.

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