0

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Customer Experience
Page 15

Customer Experience Software with Real-Time Analytics (2026) - Page 15

Last updated: April 2026

Get free expert advice+1 (888) 216-6745

Call now for a one-to-one consultation in under 15 mins.

1 filter applied

Features

Reporting/Analytics(343)

Real-Time Notifications(251)

Mobile Access(116)

Data Import/Export(266)

Customizable Fields(233)

Real-Time Analytics

Integrated with

QuickBooks Online(8)

Microsoft 365(20)

Microsoft Outlook(28)

Google Calendar(23)

ActiveCampaign(32)

Pricing model

Free(102)

Open Source(15)

Free Trial(214)

One Time License(3)

Subscription(290)

Devices supported

Mac(133)

iPad(99)

Android(106)

Linux(96)

Web-based(367)

iPhone(108)

Windows(155)

Organization types

Small Business(337)

Non Profit(148)

Large Enterprises(340)

Public Administrations(139)

Freelancers(134)

Mid Size Business(336)

User rating

All Reviews

& up

(300)

& up

(311)

& up

(312)

367 software options

Sort by

Sponsored

SimplyReview

(0)

Sotware for collecting video and text reviews from customers

SimplyReview is a cloud-based video testimonial software that helps businesses collect authentic customer reviews and transform them into social proof. The platform makes it easy to automate the review collection process, allowing customers to record their testimonials directly from their devices. With customizable review pages and seamless website integration, SimplyReview enables businesses to showcase their customer experience and drive more conversions.

Read more about SimplyReview

Users also considered

Echo AI

(0)

Generative AI based conversation intelligence platform

Echo AI is a conversation intelligence platform that helps businesses transform customer conversations into insights. Features include AI models, call reviewing and scoring, sentiment analysis, and more.

Read more about Echo AI

Users also considered

Blackninja Feedback

(0)

Guest feedback management software

Blackninja Feedback is a cloud-based tool that automates collecting guest feedback from various channels.

Read more about Blackninja Feedback

Users also considered

Press Ganey

(0)

Human experience for collecting and managing patient data

Press Ganey is a human experience platform that connects people, processes, and technology to help healthcare organizations understand individuals and optimize experiences. This platform gathers continuous feedback from patients and caregivers, analyzes the data using machine learning and AI, visualizes insights through interactive dashboards, and enables real-time action to improve reputation, service recovery, and patient and employee safety.

Read more about Press Ganey

Users also considered

Emojot CCM

(0)

Customer feedback management solution

Emojot Customer Complaints Management (CCM) is an AI-powered solution that helps capture customer feedback through multiple channels including email, SMS, social media, and QR codes, utilizing Emotion Sensors to gather in-store or remote feedback at critical touchpoints.

Read more about Emojot CCM

Users also considered

Emojot CXM

(0)

Software for collecting and analyzing customer feedback

Emojot CXM is a customer experience management software designed to collect and analyze customer feedback in real time using AI-powered technology. It is used by businesses across industries such as hospitality, healthcare, restaurants, retail, banking, and manufacturing.

Read more about Emojot CXM

Users also considered

Evermuse

(0)

Cloud-based customer experience solution

Product, Customer Success & Sales team members use Usermuse to record and synthesize conversations with (prospective) users into Product-team relevant signals (e.g., needs, pain points, and sentiment) to guide roadmapping.

Read more about Evermuse

Users also considered

OPINATOR

(0)

Customer experience (CX) management platform

OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

Read more about OPINATOR

Users also considered

Lyriko

(0)

Cloud-based and on-premise platform for customer engagement.

Lyriko is a cloud-based and on-premise platform that helps pharmaceutical and life sciences organizations manage customer engagement via artificial intelligence (AI). By leveraging real-time CRM data and predictive analytics, Lyriko helps users orchestrate personalized content journeys across channels. The solution supports various commercial operations needs such as marketing and customer relationship management (CRM).

Read more about Lyriko

Users also considered

SuccessBoard

(0)

Customer success tool for handling retention & satisfaction

SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

Read more about SuccessBoard

Users also considered

moveXM

(0)

Customer satisfaction is no coincidence.

moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

Read more about moveXM

Users also considered

Qnvert

(0)

Cloud-based customer engagement solution

Qnvert omnichannel customer engagement platform is an advanced solution that helps businesses integrate and engage with customers across all touchpoints. This comprehensive platform offers features like marketing automation, sales analytics, and multi-channel communication tools to deliver an exceptional brand experience and improve customer satisfaction.

Read more about Qnvert

Users also considered

Vitaminise

(0)

Customer Engagement Software for Insurance

Vitaminise is a next-gen CX automation software consisting of five products developed by DICEUS for insurance companies. It is suitable for insurance companies with multiple insurance products, including health, car, and P&C insurance.

Read more about Vitaminise

Users also considered

Lokulus

(0)

Your AI workflow automation partner

Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

Read more about Lokulus

Users also considered

Review Analytics

(0)

Software to discover actionable insights about your reviews

Review Analytics is a tool that allows you to discover actionable insights about your reviews, analyze customer sentiments, and more.

Read more about Review Analytics

Users also considered

EngagePackage

(0)

Customer engagement software

EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

Read more about EngagePackage

Users also considered

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered

page 15 of 15

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us We're hiring!News Legal Privacy Policy Vulnerability Disclosure Program

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.