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Customer Experience
Page 14

Customer Experience Software with Real-Time Analytics (2026) - Page 14

Last updated: April 2026

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Features

Reporting/Analytics(343)

Real-Time Notifications(251)

Mobile Access(116)

Data Import/Export(266)

Customizable Fields(233)

Real-Time Analytics

Integrated with

QuickBooks Online(8)

Microsoft 365(20)

Microsoft Outlook(28)

Google Calendar(23)

ActiveCampaign(32)

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Free(102)

Open Source(15)

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Mac(133)

iPad(99)

Android(106)

Linux(96)

Web-based(367)

iPhone(108)

Windows(155)

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Small Business(337)

Non Profit(148)

Large Enterprises(340)

Public Administrations(139)

Freelancers(134)

Mid Size Business(336)

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367 software options

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Reeview

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Review and reputation management software

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SOGEDES.X

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Cloud-based omnichannel call and contact center solution

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EthOS

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Great Experiences Start With Great Research

EthOS brings companies closer to their customers by capturing experiences as they happen through videos, pictures, screen recordings, and text. This rich contextual data gives organizations a deeper understanding of their customers’ real-world experiences.

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Kimola Cognitive

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Market research & customer insights platform

Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

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KARTE

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Customer experience tool for the real estate & other sectors

KARTE is a lead nurturing software designed to help businesses collect, manage, and activate customer data. The platform enables managers to track contacts across various business tools and organize them into custom-designed engagement campaigns.

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Me-Grow Enterprise

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Integrated Insights Management Platform (AI-powered)

Me-Grow Enterprise, powered by Markelytics Solutions, is an integrated platform designed to transform how businesses engage with customers. Combining both qualitative & quantitative data through surveys, polls, & discussions, it offers a mixed-methodology approach for deeper, actionable insights.

Read more about Me-Grow Enterprise

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JourneyTrack

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Customer Journey Mapping. Reimagined.

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

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Discoveriez

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Japanese digital transformation platform

Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

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VoiceOwl

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Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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Insightech

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Understand why website users don't convert to grow revenue

Australian Enterprise Web Analytics Software - Monitor User Journey - View Session Replays of Visitor Web Sessions - Heatmapping and Segmentation of User Data.

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YoHe

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Feedback collection platform

YoHe is a platform that has all the feedback tools that you need.

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OMQ

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Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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Press'nXPress

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Capturing customer feedback in real-time at any interaction

With PressnXPress understand customers' experience at every touchpoint of the customer journey. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends.

Read more about Press'nXPress

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Platform One

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The next generation of Experience Management.

Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

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Groopit

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Customer experience platform

Groopit uses crowd-solving to make it easy for employees to share and use competitive intel, product feedback, merchandising insights, operational issues, and real-time insights of all types.

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Kimola Cognitive

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Market research & customer insights platform

Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

Read more about Kimola Cognitive

Users also considered

KARTE

(0)

Customer experience tool for the real estate & other sectors

KARTE is a lead nurturing software designed to help businesses collect, manage, and activate customer data. The platform enables managers to track contacts across various business tools and organize them into custom-designed engagement campaigns.

Read more about KARTE

Users also considered

SMG

(0)

Changing how brands act on customer + employee insights

SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

Read more about SMG

Users also considered

JourneyTrack

(0)

Customer Journey Mapping. Reimagined.

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

Read more about JourneyTrack

Users also considered

Discoveriez

(0)

Japanese digital transformation platform

Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

Read more about Discoveriez

Users also considered

Insightech

(0)

Understand why website users don't convert to grow revenue

Australian Enterprise Web Analytics Software - Monitor User Journey - View Session Replays of Visitor Web Sessions - Heatmapping and Segmentation of User Data.

Read more about Insightech

Users also considered

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

Users also considered

EthOS

(0)

Great Experiences Start With Great Research

EthOS brings companies closer to their customers by capturing experiences as they happen through videos, pictures, screen recordings, and text. This rich contextual data gives organizations a deeper understanding of their customers’ real-world experiences.

Read more about EthOS

Users also considered

Operata

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Real-time performance monitoring for cloud contact centers

Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

Read more about Operata

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