getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Experience Software with Real time analytics - Page 10

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

373 software options

SAP Customer Data Cloud logo

Enhance customer experiences.

learn more
SAP Customer Data Cloudenhances customer experiences across marketing, commerce, sales, and service helping you understand your customers and deliver relevant, trusted, and personalized engagements.

Read more about SAP Customer Data Cloud

Users also considered
Netcore Customer Engagement logo

AI-driven omnichannel growth platform

learn more
Netcore’s Customer Engagement & Experience suite serves ad a full-stack growth platform for digital brands to boost customer engagement, conversions, retention and product experience at scale. It helps deliver the right message to the right customer through the right channel and at the right time.

Read more about Netcore Customer Engagement

Users also considered
Repustate logo

Natural language processing tool for automotive businesses

learn more
Repustate is a natural language processing (NLP) software designed to help businesses in the pharmaceutical, automotive, government, and other sectors analyze customers’ sentiments across product reviews, podcasts, and videos. Administrators can utilize AI-enabled tools to automatically extract relevant information from unstructured data in various languages including Arabic, French, German, and Chinese.

Read more about Repustate

Users also considered
Caliber logo

Reputation management software

learn more
Caliber Platform helps optimize the impact of your activities and mitigate crises by getting a real-time understanding of your stakeholders with our accurate brand and reputation data.

Read more about Caliber

Users also considered
LoyaltyXpert logo

Customer Loyalty Management Platform

learn more
AI-powered SaaS loyalty management software for customer and channel programs, sales tracking, and rewards automation.

Read more about LoyaltyXpert

Users also considered
UserExperior logo

Everything you need to analyze digital experience.

learn more
UserExperior is a qualitative mobile analytics tool to visualize and improve broken experiences inside your app.

Read more about UserExperior

Users also considered
Omnichannel Personalization logo

Omnichannel eCommerce recommendations & content optimization

learn more
A series of excellence engagements that create velocity for our clients, maximizing the value of personalization and creating a differentiated customer experience in a highly integrated omni-channel retail environment.

Read more about Omnichannel Personalization

Users also considered
ServicePower logo

Field service workforce management solution

learn more
ServicePower is a cloud-based field service management platform with solutions for scheduling optimization, mobile workforce tracking and management, reporting, and more

Read more about ServicePower

Users also considered
Refiner logo

User feedback & customer survey software for SaaS companies

learn more
Refiner is a user feedback & customer survey software built specifically for SaaS companies. We help data driven SaaS teams better understand their users, measure customer satisfaction (NPS, CSAT), or research what to build next.

Read more about Refiner

Users also considered
Oracle Service logo

Web, Social & Contact Center

learn more
Oracle Service is an enterprise-scale suite of customer service and contact center software to improve the customer experience across all channels. Oracle Service is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.

Read more about Oracle Service

Users also considered
SimpleWorks logo

Cloud-based all-in-one marketing platform

learn more
SimpleCRM enhances customer experience through multi-channel communication, AI insights, and personalized interactions. It streamlines workflows, ensures SLA compliance, offers a Customer360 view, and uses analytics to boost satisfaction

Read more about SimpleWorks

Users also considered
eTrusted Experience Feedback Solution logo

Experience Feedback Platform

learn more
eTrusted has been designed from the ground up as a standardised yet configurable, scalable SaaS platform for real-time customer feedback that can be easily connected at touchpoints across customers' systems.

Read more about eTrusted Experience Feedback Solution

Users also considered
Arena logo

Group Live Chat Platform

learn more
Arena creates group rooms for any event, live, and streaming allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match with your website design.

Read more about Arena

Users also considered
Front logo

AI-enabled customer service platform for collaboration

learn more
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

Read more about Front

Users also considered
Drift logo

Live chat & in-app messaging for sales & marketing

learn more
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

Read more about Drift

Users also considered
Call Journey logo

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

learn more
Advanced, continuous customer intelligence derived directly from customer interactions.

Read more about Call Journey

Users also considered
Industrytics logo

360° Decision Intelligence for your medium-sized business.

learn more
With industrytics, you can automatically connect, analyse and visualise all metrics and data about your business and feedback from your stakeholders in an intelligent 360° business dashboard and receive data-driven and AI-powered improvement suggestions for your SME business.

Read more about Industrytics

Users also considered
Lumoa logo

Go from customer feedback to action without the guesswork.

learn more
Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

Read more about Lumoa

Users also considered
Heap logo

All-in-one solution for creating great digital experiences.

learn more
Heap is the only solution that shows you every action by every user on your product or site, then provides direction on the improvements that will most impact your business. With One-Click Session Replay & Autocapture, teams can quickly improve conversion, retention, and customer delight.

Read more about Heap

Users also considered
Intercom logo

AI-powered customer service with helpdesk

learn more
Intercom Customer Service Suite combines an AI agent called Fin with a helpdesk platform designed for customer service operations. The platform includes features such as omnichannel communication across phone, email, and live chat, an AI-enhanced inbox, ticketing system, and a knowledge hub for centralizing support content. Fin uses a patented AI architecture to resolve customer queries and can be trained on company procedures and policies for deployment across multiple channels.

Read more about Intercom

Users also considered
Mapp Marketing Cloud logo

Data handled. Engagement automated. Marketers liberated.

learn more
Mapp Cloud is an Insight-led Customer Experience platform that helps B2C brands understand and act on meaningful insights. Data collection, analysis, segmentation, personalization and cross-channel engagement are the core components, transformed into real time actions for customer centric marketing.

Read more about Mapp Marketing Cloud

Users also considered
Critizr logo

Customer feedback collection & analysis platform for retail

learn more
Critizr is an all-in-one customer feedback & experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more.

Read more about Critizr

Users also considered
Marigold Grow logo

Custom engagement and insights platform

learn more
Grow by Zeta is a cloud-based solution that helps marketers collect marketing opt-ins and preference insights through interactive experiences that can be published to every digital channel.

Read more about Marigold Grow

Users also considered
Odigo logo

Odigo provides Contact Center as a Service (CCaaS) solutions

learn more
A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

Read more about Odigo

Users also considered
Players 1st logo

Sports management solution for handling golfing experience

learn more
Players 1st is a golf management solution that enables professionals to streamline feedback, personalize communication, and gain valuable insights for an unparalleled golfing experience.

Read more about Players 1st

Users also considered