getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Experience Software with Real-Time Reporting (2026) - Page 3

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

323 software options

Bright Pattern logo

Cloud Contact Center Software with Embedded AI

learn more
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

Read more about Bright Pattern

Users also considered
Reputation logo

Reputation management solution for multi-location businesses

learn more
Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

Read more about Reputation

Users also considered
SmartSurvey logo

Online survey & questionnaire tool

learn more
SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses for unlimited surveys.

Read more about SmartSurvey

Users also considered
AiTrillion logo

All-in-one Marketing Automation Platform

learn more
AiTrillion is a SaaS-based Artificial Intelligence enabled, all-in-one marketing platform for eCommerce sellers.

Read more about AiTrillion

Users also considered
CheckMarket logo

Cloud-based enterprise survey software solution

learn more
Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results.

Read more about CheckMarket

Users also considered
Vivantio logo

Flexible Software. Focused Service.

learn more
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

Read more about Vivantio

Users also considered
Zoho Creator logo

An all-in-one AI-based low-code app development software

learn more
Zoho Creator is an AI-based, low-code platform that enables users to build custom apps, automate workflows, manage data, and enhance business efficiency. It supports enterprise architecture, legacy system modernization, and digital transformation with integrations and built-in analytics.

Read more about Zoho Creator

Users also considered
Survicate logo
Category Leaders

Collect, analyze, and act on customer feedback

learn more
Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

Read more about Survicate

Users also considered
facelift logo

Own the Social Media Game.

learn more
facelift Care offers a multi-layered solution to best evolve as well as manage your customer experience across all social media channels.

Read more about facelift

Users also considered
JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

learn more
JustCall is a modern communication platform with AI insights, call management, SMS, and CRM integrations to boost customer experience.

Read more about JustCall

Users also considered
Experience.com logo
Category Leaders

Cloud-based customer experience platform

learn more
Experience.com: Elevating CX, EX, and Reputation via our AI-driven XMP. Transform your business with data-driven decisions and a unified platform for guaranteed growth.

Read more about Experience.com

Users also considered
AskNicely logo

Make every customer experience awesome, every time.

learn more
AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework.

Read more about AskNicely

Users also considered
Userback logo

Understand what users want, and build what they love.

learn more
Userback is a powerful tool for collecting fast visual feedback from any website or application. Simply add the Userback feedback widget to your website and let customers easily provide highly-contextual visual feedback with video and annotated screenshots.

Read more about Userback

Users also considered
SurveyLab logo

Survey software and questionnaire tool

learn more
Best survey tool for customer experience tracking and management. CSAT, NPS / NPS2, CES and closed loop process support.

Read more about SurveyLab

Users also considered
SurveySparrow logo

Software for creating and managing feedback and surveys

learn more
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

Read more about SurveySparrow

Users also considered
Oktopost logo

We make it measurable

learn more
Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack.

Read more about Oktopost

Users also considered
Zonka Feedback logo

Turn feedback into intelligence, action, and growth

learn more
Zonka Feedback is an AI-powered Customer Feedback & Intelligence platform to collect, analyze, and act on customer feedback—improving experiences, boosting loyalty, and driving business growth.

Read more about Zonka Feedback

Users also considered
VideoAsk logo

Get personal with face-to-face interactions: at scale

learn more
VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale.

Read more about VideoAsk

Users also considered
Glassbox logo
Category Leaders

Cloud-based web analytics tool for marketers.

learn more
Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and manage customer journeys across applications. The solution offers various features such as session replays, funnel analysis, mobile app analytics, data capturing, digital record keeping, heatmaps, error analysis, and more. Glassbox also facilitates third-party interaction with various applications such as Google Analytics and Adobe Analytics.

Read more about Glassbox

Users also considered
Kustomer logo

Modern Customer Service Software For Customer-First Brands

learn more
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

Read more about Kustomer

Users also considered
Zipteams logo

Cloud-based customer communication platform

learn more
An Adaptive and integrated sales engine, empowering internal sales teams to leverage artificial intelligence to accelerate growth, efficiency, and close sales execution gaps.

Read more about Zipteams

Users also considered
Delighted logo

Cloud-based customer and employee experience platform

learn more
Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

Read more about Delighted

Users also considered
Thought Industries logo

Leading Customer Learning & Intelligence Platform

learn more
Give customers the experience they deserve with interactive online training. Guide clients to success leveraging learner paths and recommended content. Build unique, branded training experiences with simplified course creation, distribution, reporting, and management from a single, robust solution.

Read more about Thought Industries

Users also considered
GUIDEcx logo

Client onboarding and project management software

learn more
GUIDEcx is a customer onboarding platform designed with customer experience in mind. Engage customers in a transparent implementation process, speed up time to value, and reduce churn.

Read more about GUIDEcx

Users also considered
Waitwhile logo

Waitlist app & queue management system for every business

learn more
Waitwhile is a waitlist app & queue management system, built to eliminate wait times. Trusted by 10k+ businesses incl. IKEA & Lululemon.

Read more about Waitwhile

Users also considered