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Top Rated Customer Experience Software with Microsoft outlook - Page 2

Last updated: September 2026

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40 software options

Drift logo

Live chat & in-app messaging for sales & marketing

Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Lumoa logo

Go from customer feedback to action without the guesswork.

Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

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Pipedrive logo

Cloud-based CRM solution for salespeople

Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.

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Sagicc logo

An intelligent customer service experience.

Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

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SmartKarrot logo

Intelligent Customer Success & Account Management

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

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Vitally  logo

World-class Customer Success for B2B SaaS

Vitally helps businesses of every size deliver world-class customer experiences, meet unexpected challenges, operate more efficiently, and grow their bottom line.

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Nextiva CRM logo

Customer service and relationship management software

Nextiva CRM is a customer relationship management software designed to help businesses handle interactions with customers across multiple communication channels including phone, email, SMS, social media accounts, and more. It enables organizations to route customer support tickets to agents.

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Moxo logo

Orchestrate complex business operations with humans and AI.

Moxo elevates customer experience by providing a seamless platform for managing client interactions. Its intuitive design and secure workflows enable businesses to deliver exceptional service with minimal friction.

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Engageware logo

Intelligent Online Appointment Scheduling Software

Engageware Scheduler is the world’s leading Intelligent Online Appointment Scheduling solution – serving businesses of all sizes – from the world’s largest retail, banking and technology organizations to thousands of small and midsize businesses.

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RingCX logo

AI-powered contact center

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 #1 FREE customer experience and customer relationship management platform used by 12 million businesses worldwide.

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Kayako logo

AI-enabled unified customer service platform

Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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SurveyStance logo

One-tap feedback surveys for kiosks, QR codes, and email

SurveyStance captures customer experience feedback in the moment with one-tap emoji surveys on Feedback Kiosks, QR codes, and embedded within email signatures. Conditional follow-ups reveal why. Real-time dashboards by location, instant alerts, AI theme summaries. Deploys in days, month-to-month.

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Qmatic logo

Customer journey management solution for enterprise clients

Improve your customers’ experience by minimizing wait time and always keeping visitors informed about the queuing situation via screens, Mobile Tickets, or Messaging Service. Gather data to get Business Intelligence insights.

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Lokulus logo

Your AI workflow automation partner

Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

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