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Customer Experience
Page 2

Customer Experience Software Integrated with Microsoft Outlook (2026) - Page 2

Last updated: April 2026

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Features

Reporting/Analytics(37)

Real-Time Notifications(29)

Mobile Access(21)

Data Import/Export(31)

Customizable Fields(29)

Integrated with

Microsoft Outlook

QuickBooks Online(6)

Microsoft 365(13)

Google Calendar(20)

ActiveCampaign(11)

Pricing model

Free(9)

Open Source(0)

Free Trial(27)

One Time License(1)

Subscription(36)

Devices supported

Mac(18)

iPad(17)

Android(21)

Linux(11)

Web-based(40)

iPhone(22)

Windows(21)

Organization types

Small Business(39)

Non Profit(22)

Large Enterprises(39)

Public Administrations(21)

Freelancers(23)

Mid Size Business(39)

User rating

All Reviews

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40 software options

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Bookafy

4.7

(137)

5

108

4

20

3

7

2

1

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Free online appointment booking software

Differentiated by design, Bookafy is a beautiful online appointment scheduling platform to give your customers the best booking experience.

Read more about Bookafy

Users also considered

TeamSupport

4.5

(848)

5

496

4

291

3

53

2

6

1

2

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based customer support solution for B2B SaaS

TeamSupport AI-driven Customer Experience Software is an all-in-one platform, providing a 365° view of customer health. Unite your support and success teams with insights and workflows for onboarding, churn prevention & upsell motions, and more. Purpose-built for growth-stage B2B SaaS companies.

Read more about TeamSupport

Users also considered

Moxo

4.0

(24)

5

8

4

11

3

4

2

0

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Streamline service orchestration processes for customers.

Moxo elevates customer experience by providing a seamless platform for managing client interactions. Its intuitive design and secure workflows enable businesses to deliver exceptional service with minimal friction.

Read more about Moxo

Users also considered

Lokulus

(0)

Your AI workflow automation partner

Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

Read more about Lokulus

Users also considered

Bitrix24

4.2

(986)

5

455

4

352

3

120

2

29

1

30

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All in one business management workspace

Bitrix24 #1 FREE customer experience and customer relationship management platform used by 12 million businesses worldwide.

Read more about Bitrix24

Users also considered

Sagicc

4.4

(19)

5

11

4

4

3

4

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

An intelligent customer service experience.

Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

Read more about Sagicc

Users also considered

Kayako

4.0

(176)

5

68

4

68

3

25

2

5

1

10

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled unified customer service platform

Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered

UserTesting

4.5

(130)

5

84

4

31

3

12

2

0

1

3

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer experience management software

UserTesting is a customer experience software, which helps businesses create, launch, and manage video, audio, and written tests to capture feedback about products, services, applications, and marketing campaigns. The testing panel lets users target a specific audience using demographic filtering.

Read more about UserTesting

Users also considered

Qwary

4.8

(69)

5

57

4

11

3

0

2

1

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Survey software for hospitality, retail, and other sectors

Qwary is a customer experience management software designed to help businesses in the hospitality, retail, healthcare, education, and other sectors gain insights into customer and employee feedback. Administrators can gain insights into net promoter score (NPS), customer effort score (CES), and customer satisfaction score (CSAT) on a unified interface.

Read more about Qwary

Users also considered

SmartKarrot

4.4

(37)

5

15

4

20

3

2

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Intelligent Customer Success & Account Management

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

Read more about SmartKarrot

Users also considered

Nextiva CRM

3.6

(7)

5

3

4

1

3

2

2

0

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer service and relationship management software

Nextiva CRM is a customer relationship management software designed to help businesses handle interactions with customers across multiple communication channels including phone, email, SMS, social media accounts, and more. It enables organizations to route customer support tickets to agents.

Read more about Nextiva CRM

Users also considered

Kommo

4.3

(198)

5

119

4

50

3

15

2

6

1

8

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Messenger-based sales tool for SMBs and entrepreneurs

Building a connection with your customers is easier with Kommo. Enhance and automate your content strategy and promotions to reach your target audiences better. Your sales team will deliver better customer experience with this messenger-based sales solution, built for SMBs and entrepreneurs.

Read more about Kommo

Users also considered

Lumoa

4.4

(12)

5

5

4

7

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Go from customer feedback to action without the guesswork.

Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

Read more about Lumoa

Users also considered

Creatio CRM

4.7

(133)

5

106

4

23

3

2

2

1

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

New era CRM to manage all customer and operational workflows

Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

Read more about Creatio CRM

Users also considered

GuestXM

4.9

(15)

5

13

4

2

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Deliver Exceptional Restaurant Experiences at Scale

Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

Read more about GuestXM

Users also considered

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