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Customer Loyalty Software

Last updated: April 2026

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19 software options

Alterna CX logo

Experience Management Platform

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Alterna is the comprehensive AI-based solution that streamlines, simplifies and organizes all the increasingly complex customer experience signals generated by customers via surveys, texts, complaints, social and digital conversations, and other interactions. This solution gathers and analyzes the most relevant CX data to provide insight into what is happening with customers.

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MaestroQA logo

QA software with built-in quality analysis for call centers

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MaestroQA is a QA software with built-in quality analysis and agent coaching tools designed to help call centers improve customer experience.

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Zoho CRM logo

Customer relationship management solution

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Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

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Lunchbox logo

Empowering Restaurants

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Lunchbox enables restaurants of all sizes to deliver the best digital ordering experiences to their customers by simplifying the solution. By creating powerful omnichannel systems restaurants are able to take back their digital real estate.

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Annex Cloud Loyalty Experience Platform logo

Customer loyalty, engagement, and retention solutions

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For 10+ years, Annex Cloud has been the leader in customer loyalty. Our customer loyalty solutions transform the customer experience, extending valued engagements and accelerating growth. Leveraging our scalable solutions, our customers deliver personalized experiences across the customer journey.

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NiceJob logo

Reputation marketing with reviews, social & SEO tools

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NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

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Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

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Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

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GetFeedback logo

Send better surveys. Collect better feedback.

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GetFeedback is easy-to-use online survey software designed to improve response rates.

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Responsly logo

Grow your business by caring for people

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Customer & Employee experience platform built on a super-powerful survey maker, beautiful forms, and advanced analytics. Responsly believes that customers and employees need equal attention if businesses want to grow. The platform is focusing on delivering best experience for both.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Improve every key moment along the customer journey with the world's most advanced, AI-driven platform for customer loyalty.

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LoyaltyLion logo

Loyalty & engagement platform for eCommerce

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LoyaltyLion is a data-driven customer loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. Merchants use LoyaltyLion to create fully customised loyalty programs that are proven to increase customer engagement, retention and spend.

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Stamped.io logo

The reviews and loyalty platform for ecommerce.

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Stamped is the reviews and loyalty platform for ecommerce, helping you establish brand credibility by building trust and giving your customers a voice. We are partners in your brand growth with multiple product offerings that are easy to set up and use for you & your customers.

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Xoxoday logo

Global rewards, recognition, loyalty and incentive solutions

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An AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions. Designed to help organisations acquire, retain, and engage customers, partners, employees, and sales teams, Xoxoday enables personalised, technology-driven reward experiences

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Prime Cloud logo

Customer loyalty program management

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Prime Cloud by Loyalty Prime is a cloud-based loyalty program management solution that allows retail businesses to create, manage, and track customer loyalty programs. The platform also allows users to manage member accounts, promotions, rewards redemption, referrals, segmentation, campaigns & more.

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Yotpo logo

Marketing platform for collecting and showcasing reviews

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Real feedback and photos from past buyers build a community around your brand and continuously boost shopper trust to help you sell more.

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Okendo logo

Trusted by 17,000+ fast-growing brands

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Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys.

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Trustpilot logo

Customer review management platform for online businesses

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A customer review management tool that brings businesses and consumers together through reviews.

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SuccessBoard logo

Customer success tool for handling retention & satisfaction

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SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

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Retently logo

Net Promoter Score & customer feedback collection

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Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

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