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Annex Cloud Loyalty Experience Platform Logo

Customer loyalty, engagement, and retention solutions

Annex Cloud Loyalty Experience Platform - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Annex Cloud Loyalty Experience Platform?

Annex Cloud is a cloud-based customer loyalty solution that provides integrated loyalty, engagement, and retention solutions for enterprises. A range of program types are supported, including online, omni-channel, paid membership, social, incentives, and more.

With Annex Cloud, businesses can recruit and register customers for their custom loyalty program. Customers can be rewarded for a variety of actions, such as making purchases, writing product reviews, referring friends, connecting on social media, sharing pictures, and more. Rewards can be earned whether customers are shopping in-store, online, or through a third-party retailer. Loyalty programs can be built into online and in-store checkout processes through native integrations with point of sale (POS) systems and eCommerce platforms.

Annex Cloud provides comprehensive reports and analytics to give users insight into revenue, liability, loyalty marketing success, and customer participation. The dashboard collates all loyalty metrics in an accessible interface, and scheduled reports deliver regular data for loyalty program optimization.

Benefits of using Annex Cloud Loyalty Experience Platform

- Combines best-in-class loyalty program management capabilities with powerful engagement modules to build attitudinal, emotional and empathic connections to your brand
- Highly configurable ecosystem
- The highest number of pre-integration packs into over 40 different platforms (Ecommerce/marketing solutions/CDP/ESP/CRM/POS etc.)
- Strategic designing of loyalty programs and ongoing-consultancy
- Most comprehensive set of loyalty solution/products

Starting from

15000

Per year

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Annex Cloud Loyalty Experience Platform's key features

Most critical features, based on insights from Annex Cloud Loyalty Experience Platform users:

Gift Card Management
Advocate Management
Multi-Channel Marketing
Rewards Management
Reporting/Analytics
Loyalty Cards

Features

4.1

/5

39

Ease of use

4.2

/5

39

All Annex Cloud Loyalty Experience Platform features

Activity Tracking
Member Portal
Survey/Poll Management
Social Engagement
Rewards Program
Referral Tracking
Promotions Management
Point of Sale (POS)
Monitoring
Membership Management
Loyalty Program
Gamification
Feedback Management
Engagement Tracking
Email Management
eCommerce Management
Discount Management
Customer Segmentation
CRM
Content Creation
Churn Management
Campaign Segmentation
Campaign Management
API
Activity Dashboard

Annex Cloud Loyalty Experience Platform alternatives

Annex Cloud Loyalty Experience Platform logo
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ic-pricetag

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Annex Cloud Loyalty Experience Platform pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

4.1

/5

39

Starting from

15000

Per year

Per Feature

Annex Cloud Loyalty Experience Platform support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum

Training options

Documentation
In Person
Webinars
Live Online
Videos

Annex Cloud Loyalty Experience Platform reviews

Overall rating

4.2

/5

39

Positive reviews

85

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.91/10
Rating distribution

5

4

3

2

1

14

19

6

0

0

Pros
Annex Cloud was has been a great partner. I haven't had any surprises and love that I have confidence in them.
I've loved working with Annex Cloud and would recommend evaluating them to any colleague in need of a Loyalty Partner.
As we've implemented complex and customized programs globally, we have developed strong partnerships with our Annex Representatives and they have been amazing to work with.
Cons
The backend doesnt easily intergarate with other platforms and most copy isnt easily ammendable. The reporting particuraly is difficult to use and can be confusing.
The UI and dashboards are also in desperate need of an update.
We are still having inconsistencies and odd occurrences from time to time.

Annex Cloud Loyalty Experience Platform FAQs

Q. What type of pricing plans does Annex Cloud Loyalty Experience Platform offer?

Annex Cloud Loyalty Experience Platform has the following pricing plans:
Starting from: $15000.00/year
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Annex Cloud Loyalty Experience Platform?

Annex Cloud Loyalty Experience Platform has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Annex Cloud Loyalty Experience Platform support?

Annex Cloud Loyalty Experience Platform supports the following languages:
English


Q. Does Annex Cloud Loyalty Experience Platform support mobile devices?

Annex Cloud Loyalty Experience Platform supports the following devices:
Android, iPad, iPhone


Q. Does Annex Cloud Loyalty Experience Platform offer an API?

No, Annex Cloud Loyalty Experience Platform does not have an API available.


Q. What other apps does Annex Cloud Loyalty Experience Platform integrate with?

Annex Cloud Loyalty Experience Platform integrates with the following applications:
HubSpot Marketing Hub, Constant Contact, Adyen, Shopify Plus, PayPal, Zoho Checkout, WhatsApp, XM for Strategy & Research, Tealium Customer Data Hub, Pinterest, Infobip, Braze, Emarsys, Bazaarvoice, Twitter/X, Sailthru by Marigold, Intershop, Oracle Responsys, Spryker, Klaviyo, IT Retail, Miva, Maropost, Gorgias, commercetools, Twilio, Instagram, Marketo Engage, VTEX, Listrak, Toast POS, BigCommerce, Worldpay for Business, Bloomreach, Shopify, Zendesk Suite, Cordial


Q. What level of support does Annex Cloud Loyalty Experience Platform offer?

Annex Cloud Loyalty Experience Platform offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

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