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Q. Who are the typical users of Annex Cloud Loyalty Experience Platform?
Q. What languages does Annex Cloud Loyalty Experience Platform support?
Q. Does Annex Cloud Loyalty Experience Platform support mobile devices?
Q. Does Annex Cloud Loyalty Experience Platform offer an API?
Q. What other apps does Annex Cloud Loyalty Experience Platform integrate with?
Annex Cloud Loyalty Experience Platform integrates with the following applications:
HubSpot Marketing Hub, Constant Contact, Adyen, Shopify Plus, PayPal, Zoho Checkout, WhatsApp, Qualtrics CoreXM, Tealium Customer Data Hub, Pinterest, Infobip, Braze, Emarsys, Bazaarvoice, Twitter, Sailthru, Intershop, Oracle Responsys, Spryker, Klaviyo, IT Retail, Miva, Maropost, Gorgias, commercetools, Twilio, Instagram, Marketo Engage, VTEX, Toast POS, BigCommerce, Worldpay POS, Bloomreach, Shopify, Zendesk Suite
Annex Cloud is a cloud-based customer loyalty solution that provides integrated loyalty, engagement, and retention solutions for enterprises. A range of program types are supported, including online, omni-channel, paid membership, social, incentives, and more.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
59
Per month
Flat Rate
Overall Rating
4.2
/5
39
Positive reviews
14
19
6
0
0
Jamin J.
Consumer Goods, 11-50 employees
Used daily for 1-2 years
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Annex Cloud has provided our small business with the proper website tools to compete with the top players in our industry. Our customers love our reviews and rewards programs that fit seamlessly into our web shopping experience. Annex Cloud's team is always at our service to evolve and improve our programs to generate more growth!
It is custom built to fit in seamlessly with our brand.
We don't always have access to data we would like to control or adjust.
Amy J.
Apparel & Fashion, 51-200 employees
Used daily for 1-2 years
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Very happy with the account management team and their attention to my business.
The right size for my business at the right price.
Some of the manual feeds to our website for display purposes.
Robin N.
Publishing, 201-500 employees
Used daily for 2+ years
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Overall experience has been a positive one.
This software is very easy to use for the most part. My customers are able to post their questions with ease and review posted answers clearly and easily as well. It has definitely filled a need on our website as we find more and more folks wish to interact online.
I did with that we were able to place hyperlinks into the answers for customers to just click on. This did seem a bit problematic.
Kyle B.
Consumer Goods, 1,001-5,000 employees
Used daily for 1-2 years
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I have definitely had a positive experience with Annex Cloud overall. I led the discovery and vendor selection phases of the development process as well as the implementation and Annex was straightforward and accurate at each phase of the process.
Annex Cloud has been extremely flexible and responsive to our Loyalty Software needs. As we've implemented complex and customized programs globally, we have developed strong partnerships with our Annex Representatives and they have been amazing to work with. They have vastly exceeded expectations as we've shifted to meet changing needs during the Covid-19 pandemic and the success of our programs have...
We have identified several gaps that are necessary for our business that respond to specific regulations in the global markets. Our reps [SENSITIVE CONTENT HIDDEN] have been very responsive and reasonable in balancing those requests with our other requirements and working with us to create delivery plans that work for both sides.
Gio W.
Consumer Goods, 11-50 employees
Used daily for 1-2 years
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Annex Cloud offered us a much more robust way of educating users about our products though Ratings & Reviews. We had previously used Magento's default functionality and found it limiting. With Annex Cloud, we were able to add user submitted photos to our reviews and ask customers if they would recommend the product to someone else, which has been impactful with building social proof on our website...
In the beginning of our relationship there were integration related challenges that needed to be worked through, specifically for Visual Commerce to function properly. We had unique requirements for tagging UGC with items from our product catalog so that they would both appear in our gallery and on any relevant product display pages. It took some time to get it where we needed to be, but the Annex Cloud team remained committed and vigilant with their support. In the end they helped us get where we needed to be.