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Customer Loyalty Software with eCommerce Management (2025)
Last updated: April 2025
Why is eCommerce management important for customer loyalty software users?
Based on GetApp's analysis of verified user reviews collected between July, 2021 and August, 2024
eCommerce management enables businesses to sell products and services 24/7, streamline sales processes, and improve customer experience. It simplifies inventory tracking, order management, and payment options, driving revenue growth and operational efficiency. Of the 42 reviewers who rated eCommerce management, 88% rated this feature as important or highly important.
Key features of customer loyalty software based on insights from 1163 verified reviews
- Loyalty Program: Reviewers emphasize its role in boosting customer retention and engagement through rewards, improving customer relationships, and driving business growth. 96% of reviewers rated this feature as important or highly important.
- Rewards Management: Users value the ability to tailor rewards, track customer behavior, and offer diverse redemption options, enhancing engagement and satisfaction. 94% of reviewers rated this feature as important or highly important.
- Gift Card Management: Users appreciate the flexibility, variety of redemption options, and ease of tracking and managing gift cards, which aid in customer engagement. 89% of reviewers rated this feature as important or highly important.
- Loyalty Cards: Reviewers highlight the convenience of digital cards, ease of use, and customization options, which help in maintaining customer loyalty and reducing physical card issues. 85% of reviewers rated this feature as important or highly important.
- Member Portal: Users find it easy to navigate and manage accounts, rewards, and personal information, contributing to a favorable user experience. 83% of reviewers rated this feature as important or highly important.
- Referral Tracking: Reviewers note the importance of tracking and managing referrals accurately, which aids in customer acquisition and retention through word-of-mouth marketing. 77% of reviewers rated this feature as important or highly important.
67 software options
Sponsored
Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries
Users also considered
Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese.
Users also considered
Whether you’re a street food vendor, a salon owner or a sales assistant, we want to make technology that anyone can use and everyone has access to. Whether you’re a one-person show or a team, we’re there for the smallest of businesses.
Users also considered
Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.
Users also considered
Loyverse is a cloud POS system for cafes, bars or small shops that provides inventory management, loyalty program, electronic receipts, & customer communication
Users also considered
Tremendous is the best platform to create and run customer loyalty programs with international coverage. Use the Tremendous platform to build loyalty programs and instantly reward your recipients with gift cards, prepaid Visa® cards, cash, and more.
Users also considered
Real feedback and photos from past buyers build a community around your brand and continuously boost shopper trust to help you sell more.
Users also considered
TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more.
Users also considered
Salesforce Marketing Cloud is a comprehensive marketing platform designed to help businesses personalize every moment of customer engagement across the entire customer lifecycle. By connecting every department through actionable data and Agentforce, the platform empowers teams to work together and build lasting customer relationships.
Users also considered
SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.
Users also considered
RepeatRewards is a multi-channel customer loyalty & marketing platform offering custom mobile apps, member activity tracking, automated campaigns, and more
Users also considered
RepeatMD is a mobile shopping platform aiming to cater to the needs of aesthetic and wellness practices by offering a personalized shopping experience for patients. The platform facilitates browsing, purchasing, and financing of treatments through a custom mobile application. RepeatMD particularly emphasizes its focus on providing patient financing and rewarding patients for cash-based treatment purchases.
Users also considered
Advanced Coupons is a cloud-based customer loyalty solution that helps businesses manage coupons, rewards, and gift cards on WooCommerce. It allows store owners to set up BOGO deals, where customers can receive discounts on products, product groups, or entire categories. The solution also offers a loyalty program, where customers can earn and redeem points for future purchases.
Users also considered
A unified ERP + POS software solution built on Microsoft Dynamics technology that is ideal for retailers, restaurants, hotels, pharmacies and gas stations with at least 50+ employees, or multiple locations. Ideal also for companies with ambitious growth goals.
Users also considered
Zinrelo provides an end-to-end solution for your loyalty program requirements. Zinrelo works best for enterprises with at least $50 million in annual revenues. Zinrelo helps more than 2,000 brands and businesses such as Jelly Belly, Simon Premium Outlets, Western Digital, E & J Gallo and BIC.
Users also considered
VoucherCart allows businesses to sell their products and services as vouchers, gift cards and tickets with loyalty, via their web, social and email channels
Users also considered
Users also considered
The industry-leading Referral Marketing solution. Talkable enables eCommerce companies to build, launch, track, test, and analyze referral marketing programs in order to acquire new customers and increase sales.
Users also considered
Piggy is the all-in-one platform for increasing customer loyalty. Our software helps over 8.000 businesses worldwide to grow, by turning first-time interactions into lifelong relationships.
Build your custom program, collect valuable data and automate your marketing - all from one dashboard.
Build your custom program, collect valuable data and automate your marketing - all from one dashboard.
Users also considered
Fieldstack is a cloud-based retail management solution designed to assist retailers with store management and inventory tracking. Key features include data collection, payment processing, channel management, customer engagement, promotions management, product catalogs, and custom reporting.
Users also considered
Smile.io is the world’s largest loyalty platform, providing over 100,000 scaling brands with easy-to-use points, referrals, and VIP reward programs that help them transform one-time sales into repeat, loyal customers.
Users also considered
Mi9 CRM is an integrated customer experience & relationship management solution with real-time omni-channel customer data, designed specifically for retailers
Users also considered
For 10+ years, Annex Cloud has been the leader in customer loyalty. Our customer loyalty solutions transform the customer experience, extending valued engagements and accelerating growth. Leveraging our scalable solutions, our customers deliver personalized experiences across the customer journey.
Users also considered
Ubiliz is an online gift voucher management platform which allows users to sell a variety of gift vouchers through their website or Facebook page. The solution is designed for the restaurant, hotel, tourism, wellness & leisure industries and automates delivery of electronic gift cards via email.
Users also considered
Omnichannel marketing solution that reaches audiences through customer loyalty programs and data management to gain a 360 degree view on customer profiles with 5 modules including data management, audience builder, omnichannel orchestration, customer retention, and customer intelligence.
Users also considered