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Talon.One logo
4.7
15

Powerful Promotion Engine for Enterprises

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Talon.One users   
avatar
avatar
+11
The range of features and functionality is great with an easy to use interface. The team are incredible responsive and are able to use their development roadmap to help solve our business challenges.
As a new user, it was very difficult to understand what I was doing in the rule builder/campaign builder due to the lack of descriptions in the field.
The variety or attributes and parameters to combine this engines is super useful. From profile parameters, to behavioral and transactional inputs.
My number one most frustrating thing about Talon One is the lack of training and tool descriptions.
The Talon One team has been very responsive and available with all of our requests and support needs. Highly recommend the tool just for their customer service.
Sometimes the list of events takes a long time or throws an error.
One helps us to not give out discounts where not needed but to incentivize the behavior we where it is needed. In short: Our metrics have improved.
I wasn't in the team when the integration was donde, so getting to know the logics behind all attribute names and how they work is hard.
My two favorite aspects of Talon One are the customizations and ease of campaign creation.
Quite easy to set up campaigns, we spend time compared to before. We are about to also use their API which is well documented according to our developers - Many opportunities ahead.
After setting up all attributes and knowing how to build rules is easy for a growth team to set up targeted engines to increase retention and usage of digital products.
We are able to get pretty granular with how a promo is processed, even down to creating multiple codes for the same campaign.
We are working with discounts and promotions to attract new customers in a quite competitive industry. The rule system of Talon.
I researched 30+ different vendors when looking for an API-driven solution for our referral marketing campaigns, and can confidently say Talon has no real competition.
The range of features and functionality is great with an easy to use interface. The team are incredible responsive and are able to use their development roadmap to help solve our business challenges.
As a new user, it was very difficult to understand what I was doing in the rule builder/campaign builder due to the lack of descriptions in the field.
The variety or attributes and parameters to combine this engines is super useful. From profile parameters, to behavioral and transactional inputs.
My number one most frustrating thing about Talon One is the lack of training and tool descriptions.
The Talon One team has been very responsive and available with all of our requests and support needs. Highly recommend the tool just for their customer service.
Sometimes the list of events takes a long time or throws an error.
One helps us to not give out discounts where not needed but to incentivize the behavior we where it is needed. In short: Our metrics have improved.
I wasn't in the team when the integration was donde, so getting to know the logics behind all attribute names and how they work is hard.
My two favorite aspects of Talon One are the customizations and ease of campaign creation.
Quite easy to set up campaigns, we spend time compared to before. We are about to also use their API which is well documented according to our developers - Many opportunities ahead.
After setting up all attributes and knowing how to build rules is easy for a growth team to set up targeted engines to increase retention and usage of digital products.
We are able to get pretty granular with how a promo is processed, even down to creating multiple codes for the same campaign.
We are working with discounts and promotions to attract new customers in a quite competitive industry. The rule system of Talon.
I researched 30+ different vendors when looking for an API-driven solution for our referral marketing campaigns, and can confidently say Talon has no real competition.
The range of features and functionality is great with an easy to use interface. The team are incredible responsive and are able to use their development roadmap to help solve our business challenges.
As a new user, it was very difficult to understand what I was doing in the rule builder/campaign builder due to the lack of descriptions in the field.
The variety or attributes and parameters to combine this engines is super useful. From profile parameters, to behavioral and transactional inputs.
My number one most frustrating thing about Talon One is the lack of training and tool descriptions.
The Talon One team has been very responsive and available with all of our requests and support needs. Highly recommend the tool just for their customer service.
Sometimes the list of events takes a long time or throws an error.
One helps us to not give out discounts where not needed but to incentivize the behavior we where it is needed. In short: Our metrics have improved.
I wasn't in the team when the integration was donde, so getting to know the logics behind all attribute names and how they work is hard.
My two favorite aspects of Talon One are the customizations and ease of campaign creation.
Quite easy to set up campaigns, we spend time compared to before. We are about to also use their API which is well documented according to our developers - Many opportunities ahead.
After setting up all attributes and knowing how to build rules is easy for a growth team to set up targeted engines to increase retention and usage of digital products.
We are able to get pretty granular with how a promo is processed, even down to creating multiple codes for the same campaign.
We are working with discounts and promotions to attract new customers in a quite competitive industry. The rule system of Talon.
I researched 30+ different vendors when looking for an API-driven solution for our referral marketing campaigns, and can confidently say Talon has no real competition.
Zoho CRM logo
4.3
6.6K

CRM software that helps you sell smarter, better, faster.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.1
    Features
    4.3
    Customer support
    4.1
Pros and Cons from Zoho CRM users   
avatar
avatar
avatar
+15
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
Influitive logo
4.7
250

Customer-Powered Growth

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Influitive users   
avatar
avatar
avatar
+15
Love the community engagement with the platform. I am a big fan of Influitive and love seeing the positive response from our community of users.
It's hard to identify any downside to working with Influitive or going with AdvocateHub.
My advocates love the platform, it's simple but powerful and has many great features such as templated challenge creation, social media linkage, and easy management of advocates.
Some of the functionality on the administrative side is frustrating, especially on the reporting side.
Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.
I have two major pain points with Influitive. I don't like how the overall discussion area experience.
Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.
The team is almost impossible to work with (a far cry from the past where they were absolutely exceptional). There is a lack of caring about the customer and in expertise (even of their own software).
Influitive helps us communicate with our customers in a meaningful way at scale and reward them for everything that they do for our business.
It's a great way to create a community amongst our customers and we can get feedback on various initiatives quickly. What I love about the advocate hub is it's intuitive, easy to use and is adaptable.
Our customers love the rewards based challenges and the overall community experience. We also get a lot of positive feedback on the look and feel of our hub.
It is the perfect tool to feature your products and educational resources by putting to really good use all that gamification technics can offer.
I have been using Influitive for several years, and from my CSM to Support to engaging with others has been a wonderful experience.
Leading Advocacy SaaS Software keeps getting better and better.
I love Social Media Integration in this app because it allows me to be productive and reach out to potential new users on Instagram so I think it is a critical feature of the app.
Here is the list of features and things I like the most in Influitive. Easy to use, not complicated.
We also meet with our rep on a monthly basis and that conversation is great and informative.
The integration with different applications is also very helpful, and the support knowledge base covers most of the questions you might have on how some things work.
Love the community engagement with the platform. I am a big fan of Influitive and love seeing the positive response from our community of users.
It's hard to identify any downside to working with Influitive or going with AdvocateHub.
My advocates love the platform, it's simple but powerful and has many great features such as templated challenge creation, social media linkage, and easy management of advocates.
Some of the functionality on the administrative side is frustrating, especially on the reporting side.
Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.
I have two major pain points with Influitive. I don't like how the overall discussion area experience.
Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.
The team is almost impossible to work with (a far cry from the past where they were absolutely exceptional). There is a lack of caring about the customer and in expertise (even of their own software).
Influitive helps us communicate with our customers in a meaningful way at scale and reward them for everything that they do for our business.
It's a great way to create a community amongst our customers and we can get feedback on various initiatives quickly. What I love about the advocate hub is it's intuitive, easy to use and is adaptable.
Our customers love the rewards based challenges and the overall community experience. We also get a lot of positive feedback on the look and feel of our hub.
It is the perfect tool to feature your products and educational resources by putting to really good use all that gamification technics can offer.
I have been using Influitive for several years, and from my CSM to Support to engaging with others has been a wonderful experience.
Leading Advocacy SaaS Software keeps getting better and better.
I love Social Media Integration in this app because it allows me to be productive and reach out to potential new users on Instagram so I think it is a critical feature of the app.
Here is the list of features and things I like the most in Influitive. Easy to use, not complicated.
We also meet with our rep on a monthly basis and that conversation is great and informative.
The integration with different applications is also very helpful, and the support knowledge base covers most of the questions you might have on how some things work.
Love the community engagement with the platform. I am a big fan of Influitive and love seeing the positive response from our community of users.
It's hard to identify any downside to working with Influitive or going with AdvocateHub.
My advocates love the platform, it's simple but powerful and has many great features such as templated challenge creation, social media linkage, and easy management of advocates.
Some of the functionality on the administrative side is frustrating, especially on the reporting side.
Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.
I have two major pain points with Influitive. I don't like how the overall discussion area experience.
Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.
The team is almost impossible to work with (a far cry from the past where they were absolutely exceptional). There is a lack of caring about the customer and in expertise (even of their own software).
Influitive helps us communicate with our customers in a meaningful way at scale and reward them for everything that they do for our business.
It's a great way to create a community amongst our customers and we can get feedback on various initiatives quickly. What I love about the advocate hub is it's intuitive, easy to use and is adaptable.
Our customers love the rewards based challenges and the overall community experience. We also get a lot of positive feedback on the look and feel of our hub.
It is the perfect tool to feature your products and educational resources by putting to really good use all that gamification technics can offer.
I have been using Influitive for several years, and from my CSM to Support to engaging with others has been a wonderful experience.
Leading Advocacy SaaS Software keeps getting better and better.
I love Social Media Integration in this app because it allows me to be productive and reach out to potential new users on Instagram so I think it is a critical feature of the app.
Here is the list of features and things I like the most in Influitive. Easy to use, not complicated.
We also meet with our rep on a monthly basis and that conversation is great and informative.
The integration with different applications is also very helpful, and the support knowledge base covers most of the questions you might have on how some things work.
Customer Frontlines logo
4.7
246

Customer experience management (CXM) platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Customer Frontlines users   
avatar
avatar
avatar
+15
Our experience has been great. They were great to work with during our implementation and are always willing to work with us on a project or if we have questions.
Inability to drag and drop items in multiple choice formatted questions. Restrictions on piping in text from certain question types, e.g. drill down.
Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).
The problem: what they called "flexible" and "adaptable" really meant that I had to build everything on my own dashboard ... and these aren't exactly intuitive platforms for the non-expert.
Simple to quickly get the hang of and with excellent functionality ensures business users (and everyone else for that matter) that they have access to a great product enabling survey feedback.
Some of the features with text IQ is a little confusing.
Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well.
There have been occasions where I'm forced to log in again because it timed out, but I was in the middle of using it.
They have a lot of suggestions on best practices to make the surveys most effective. They have several features and partners that you can add on once you start moving beyond the basics.
Integration with other platform by creating the embedded variable give you a lot of flexibility. And the best part is the customer support - very responsive with the optimized answers to your queries.
Features like StatsiQ are awesome for being able to read the responses in bulk without a statistical background.
The product is very easy to use. I like that the format is clean cut and clear with not a lot of information to sort through.
I take a lot of online surveys and Qualtrics seems to be one of the best in terms of functionality and ease of use. I've never encountered an issue with this tool.
Infinite survey question options, great online support, strong user community, very low learning curve.
Our organization enjoys the amount of visual data this software provides for us. We are easily able to deploy data gathering tools, like surveys, and get a quick real time overall view of the data.
I mostly like how quickly we were able to get surveys created and running. We were able to integrate our solution with Salesforce.
The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.
Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.
Our experience has been great. They were great to work with during our implementation and are always willing to work with us on a project or if we have questions.
Inability to drag and drop items in multiple choice formatted questions. Restrictions on piping in text from certain question types, e.g. drill down.
Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).
The problem: what they called "flexible" and "adaptable" really meant that I had to build everything on my own dashboard ... and these aren't exactly intuitive platforms for the non-expert.
Simple to quickly get the hang of and with excellent functionality ensures business users (and everyone else for that matter) that they have access to a great product enabling survey feedback.
Some of the features with text IQ is a little confusing.
Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well.
There have been occasions where I'm forced to log in again because it timed out, but I was in the middle of using it.
They have a lot of suggestions on best practices to make the surveys most effective. They have several features and partners that you can add on once you start moving beyond the basics.
Integration with other platform by creating the embedded variable give you a lot of flexibility. And the best part is the customer support - very responsive with the optimized answers to your queries.
Features like StatsiQ are awesome for being able to read the responses in bulk without a statistical background.
The product is very easy to use. I like that the format is clean cut and clear with not a lot of information to sort through.
I take a lot of online surveys and Qualtrics seems to be one of the best in terms of functionality and ease of use. I've never encountered an issue with this tool.
Infinite survey question options, great online support, strong user community, very low learning curve.
Our organization enjoys the amount of visual data this software provides for us. We are easily able to deploy data gathering tools, like surveys, and get a quick real time overall view of the data.
I mostly like how quickly we were able to get surveys created and running. We were able to integrate our solution with Salesforce.
The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.
Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.
Our experience has been great. They were great to work with during our implementation and are always willing to work with us on a project or if we have questions.
Inability to drag and drop items in multiple choice formatted questions. Restrictions on piping in text from certain question types, e.g. drill down.
Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).
The problem: what they called "flexible" and "adaptable" really meant that I had to build everything on my own dashboard ... and these aren't exactly intuitive platforms for the non-expert.
Simple to quickly get the hang of and with excellent functionality ensures business users (and everyone else for that matter) that they have access to a great product enabling survey feedback.
Some of the features with text IQ is a little confusing.
Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well.
There have been occasions where I'm forced to log in again because it timed out, but I was in the middle of using it.
They have a lot of suggestions on best practices to make the surveys most effective. They have several features and partners that you can add on once you start moving beyond the basics.
Integration with other platform by creating the embedded variable give you a lot of flexibility. And the best part is the customer support - very responsive with the optimized answers to your queries.
Features like StatsiQ are awesome for being able to read the responses in bulk without a statistical background.
The product is very easy to use. I like that the format is clean cut and clear with not a lot of information to sort through.
I take a lot of online surveys and Qualtrics seems to be one of the best in terms of functionality and ease of use. I've never encountered an issue with this tool.
Infinite survey question options, great online support, strong user community, very low learning curve.
Our organization enjoys the amount of visual data this software provides for us. We are easily able to deploy data gathering tools, like surveys, and get a quick real time overall view of the data.
I mostly like how quickly we were able to get surveys created and running. We were able to integrate our solution with Salesforce.
The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.
Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.
Easypromos logo
4.5
51

Interactive campaigns on any social media network or device

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.6
Pros and Cons from Easypromos users   
avatar
avatar
avatar
+15
I like that this has several different options for applications. From Facebook giveaways to customer loyalty rewards, it's very easy to run a promotion and dig deep into the metrics of it.
The sweepstakes that integrate several social networks are very costly in comparison to the rest.
The customer support is super fast and effective and their team recommends the most effective solution according to your goal. Once you do pop, no longer stop.
The only negative thing was that we had to allow users had to verify their vote either via Facebook or E-mail - it wasn't possible to have both as an option.
They work really well and reply immediately if you have any questions, not staying in the tutorial but simply recommending the best options to get the best results.
It also allowed us to have a complete vision of the contest, participations, control of fraudulent votes.
It was fairly easy to set up our annual photo contest on the platform and I had very friendly and helpful support from the company.
The only thing that confuses me about this software is some parts of it are not translated. I believe the company is from Spain and some things are still in Spanish while others are in English.
Not only it contributes to an ideal efficiency to the campaigns in facebook but the customer support is perfect. Any disadvantage or doubt have been solved thanks to a rapid and decisive form.
What I like about Easypromos is its constant renewal. They work every day to continuously improve customer satisfaction and adapt quickly to changes in Facebook and all networks which they work with.
The ease of use, the customer support and the live dashboard. I also like the fact you could send emails to remind participants to vote and share their stories.
The interface is very user friendly, you can create almost any type of contest you can imagine, can integrate with Instagram or Twitter. Would recommend it to anyone any time.
I contacted Easypromos a couple of times with questions, and their responses were always quick, helpful and extremely friendly.
This is the best application compared to the price.
Ultimately it was the secret sauce that made us look good and continues to perform well for us as as a white labeled platform.
However, I just can't recommend it for a small organization. It does have great insights and is fairly user friendly but I'm not a fan of the interface.
It was a very successful decision since the tool is very complete and allows functionalities that would have been very costly to realize.
I have run about five promotions. Easy to learn, easy to use, and their support team responds quickly within their own time zone (about a day turn around if not timed nicely).
I like that this has several different options for applications. From Facebook giveaways to customer loyalty rewards, it's very easy to run a promotion and dig deep into the metrics of it.
The sweepstakes that integrate several social networks are very costly in comparison to the rest.
The customer support is super fast and effective and their team recommends the most effective solution according to your goal. Once you do pop, no longer stop.
The only negative thing was that we had to allow users had to verify their vote either via Facebook or E-mail - it wasn't possible to have both as an option.
They work really well and reply immediately if you have any questions, not staying in the tutorial but simply recommending the best options to get the best results.
It also allowed us to have a complete vision of the contest, participations, control of fraudulent votes.
It was fairly easy to set up our annual photo contest on the platform and I had very friendly and helpful support from the company.
The only thing that confuses me about this software is some parts of it are not translated. I believe the company is from Spain and some things are still in Spanish while others are in English.
Not only it contributes to an ideal efficiency to the campaigns in facebook but the customer support is perfect. Any disadvantage or doubt have been solved thanks to a rapid and decisive form.
What I like about Easypromos is its constant renewal. They work every day to continuously improve customer satisfaction and adapt quickly to changes in Facebook and all networks which they work with.
The ease of use, the customer support and the live dashboard. I also like the fact you could send emails to remind participants to vote and share their stories.
The interface is very user friendly, you can create almost any type of contest you can imagine, can integrate with Instagram or Twitter. Would recommend it to anyone any time.
I contacted Easypromos a couple of times with questions, and their responses were always quick, helpful and extremely friendly.
This is the best application compared to the price.
Ultimately it was the secret sauce that made us look good and continues to perform well for us as as a white labeled platform.
However, I just can't recommend it for a small organization. It does have great insights and is fairly user friendly but I'm not a fan of the interface.
It was a very successful decision since the tool is very complete and allows functionalities that would have been very costly to realize.
I have run about five promotions. Easy to learn, easy to use, and their support team responds quickly within their own time zone (about a day turn around if not timed nicely).
I like that this has several different options for applications. From Facebook giveaways to customer loyalty rewards, it's very easy to run a promotion and dig deep into the metrics of it.
The sweepstakes that integrate several social networks are very costly in comparison to the rest.
The customer support is super fast and effective and their team recommends the most effective solution according to your goal. Once you do pop, no longer stop.
The only negative thing was that we had to allow users had to verify their vote either via Facebook or E-mail - it wasn't possible to have both as an option.
They work really well and reply immediately if you have any questions, not staying in the tutorial but simply recommending the best options to get the best results.
It also allowed us to have a complete vision of the contest, participations, control of fraudulent votes.
It was fairly easy to set up our annual photo contest on the platform and I had very friendly and helpful support from the company.
The only thing that confuses me about this software is some parts of it are not translated. I believe the company is from Spain and some things are still in Spanish while others are in English.
Not only it contributes to an ideal efficiency to the campaigns in facebook but the customer support is perfect. Any disadvantage or doubt have been solved thanks to a rapid and decisive form.
What I like about Easypromos is its constant renewal. They work every day to continuously improve customer satisfaction and adapt quickly to changes in Facebook and all networks which they work with.
The ease of use, the customer support and the live dashboard. I also like the fact you could send emails to remind participants to vote and share their stories.
The interface is very user friendly, you can create almost any type of contest you can imagine, can integrate with Instagram or Twitter. Would recommend it to anyone any time.
I contacted Easypromos a couple of times with questions, and their responses were always quick, helpful and extremely friendly.
This is the best application compared to the price.
Ultimately it was the secret sauce that made us look good and continues to perform well for us as as a white labeled platform.
However, I just can't recommend it for a small organization. It does have great insights and is fairly user friendly but I'm not a fan of the interface.
It was a very successful decision since the tool is very complete and allows functionalities that would have been very costly to realize.
I have run about five promotions. Easy to learn, easy to use, and their support team responds quickly within their own time zone (about a day turn around if not timed nicely).
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4.9
27

Net Promoter Score & customer feedback collection

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Retently users   
avatar
+15
It's great to be able to have different campaigns for the various offerings of our business so we can track what is successful and gain valuable feedback as to what is working well for our clients.
There is some functionality missing, especially when it comes to the in-app survey which becomes bothersome to new users of our website.
Extremely easy to use and integrates seamlessly with Intercom. Clear steps on how to set it up and to use it effectively.
The only complaint I have is that they asked for a review on cap terra's website. I had to switch browsers 4x in order to leave this review.
We chose Retently because their Intercom integration is the best on the market. When I had a question, their support team was very kind and fast to response.
They are immediately shown the popup but they've hardly used the site so it annoys them.
Easy UX, many features but simplified and not overloaded, perfect fit for our use case, integrations, support, freedom in template design & customization.
Sending the same campaign in different languages is a little troublesome if you're on the basic subscription model.
Easy to use, great customer support, great UI, and did exactly what I needed it to do.
Fantastic support team which is always on hand to help with any questions.
This is a great tool for helping to understand your customer experience and evaluate NPS.
Ease of use, beautiful and intuitive interface, cost effective.
Great customer service and support and good value for money.
Firstly, every experience I have had communicating with Retently has been a positive one. They always answer questions promptly and communicate effectively - no room for needless frustrations.
The software itself is very user friendly, easy to setup and use.
Retently has played a big role in helping us to retain customers, get quotes and testimonials and has also helped reduce churn by acting quickly on the feedback provided.
I was amazed with the response rates of the surveys we ran. It was much higher than previous systems and what we expected.
It is easy to set up and even more easy to analyse and visualize the results at the end with custom feedback tags and other visualization features.
It's great to be able to have different campaigns for the various offerings of our business so we can track what is successful and gain valuable feedback as to what is working well for our clients.
There is some functionality missing, especially when it comes to the in-app survey which becomes bothersome to new users of our website.
Extremely easy to use and integrates seamlessly with Intercom. Clear steps on how to set it up and to use it effectively.
The only complaint I have is that they asked for a review on cap terra's website. I had to switch browsers 4x in order to leave this review.
We chose Retently because their Intercom integration is the best on the market. When I had a question, their support team was very kind and fast to response.
They are immediately shown the popup but they've hardly used the site so it annoys them.
Easy UX, many features but simplified and not overloaded, perfect fit for our use case, integrations, support, freedom in template design & customization.
Sending the same campaign in different languages is a little troublesome if you're on the basic subscription model.
Easy to use, great customer support, great UI, and did exactly what I needed it to do.
Fantastic support team which is always on hand to help with any questions.
This is a great tool for helping to understand your customer experience and evaluate NPS.
Ease of use, beautiful and intuitive interface, cost effective.
Great customer service and support and good value for money.
Firstly, every experience I have had communicating with Retently has been a positive one. They always answer questions promptly and communicate effectively - no room for needless frustrations.
The software itself is very user friendly, easy to setup and use.
Retently has played a big role in helping us to retain customers, get quotes and testimonials and has also helped reduce churn by acting quickly on the feedback provided.
I was amazed with the response rates of the surveys we ran. It was much higher than previous systems and what we expected.
It is easy to set up and even more easy to analyse and visualize the results at the end with custom feedback tags and other visualization features.
It's great to be able to have different campaigns for the various offerings of our business so we can track what is successful and gain valuable feedback as to what is working well for our clients.
There is some functionality missing, especially when it comes to the in-app survey which becomes bothersome to new users of our website.
Extremely easy to use and integrates seamlessly with Intercom. Clear steps on how to set it up and to use it effectively.
The only complaint I have is that they asked for a review on cap terra's website. I had to switch browsers 4x in order to leave this review.
We chose Retently because their Intercom integration is the best on the market. When I had a question, their support team was very kind and fast to response.
They are immediately shown the popup but they've hardly used the site so it annoys them.