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SaaSquatch Pricing, Features, Reviews and Alternatives
SaaSquatch FAQs
Q. Who are the typical users of SaaSquatch?
Q. What languages does SaaSquatch support?
Q. Does SaaSquatch support mobile devices?
Q. What other apps does SaaSquatch integrate with?
SaaSquatch product overview
What is SaaSquatch?
SaaSquatch is a cloud-based loyalty, referral and rewards marketing platform that offers digital businesses a centralized platform from which to track, manage and reward referrals from their customers. Incorporating built-in analytics tools, reporting capabilities and flexible theming as well as mobile-optimized email notifications and security management features, SaaSquatch aims to provide users with a simple yet powerful customer advocacy solution.
Key benefits of using SaaSquatch
Typical customers
Platforms supported
Support options
Training options
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SaaSquatch
Starting from
1750
Per month
Per Feature
Starting from
No pricing info
SaaSquatch pricing information
Value for money
4.7
/5
10
Starting from
1750
Per month
Per Feature
Pricing options
Value for money contenders
SaaSquatch features
Functionality
3.9
/5
10
Total features
78
5 categories
Most valued features by users
Functionality contenders
SaaSquatch users reviews
Overall Rating
4.5
/5
10
Positive reviews
100
%
Overall rating contenders
Darren C.
Consumer Services, 51-200 employees
Used daily for 6-12 months
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I wanted to create a referral program from day one at Ruckify because of the effect it can have on the business economics but needed to wait until the company was properly positioned and could support one. The SQ was extremely helpful in advising us to tweak the program and how to get the most value. I felt that the sales process was all about how they can meet our unique maretkplace platform needs and how they will scale with us. Implementation was easy because the SQ support team would answer any questions/blockers in real-time to get us live ASAP. I highly recommend them.
- Ability to add/create multiple programs and run them simultaneously - Ability to create and configure a program to meet your needs - Well supported API docs - Helpful and knowledgeable support staff - Great tracking and analytics/reporting - Easy to use admin UI - Company listens to feedback and values it
- Integration was straightforward and easy with SQ's documentation - The specialize in Referral Programs and have all the necessary features to create and scale it
Meagan M.
Internet, 51-200 employees
Used weekly for 1-2 years
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locating participants is relatively easy (although i find there are still improvements to be made). we're now able to flag or block referrals based on a couple different fields that screen for fraud. integrated ability to add/ake away rewards in your own native backend/admin system.
there's just a lot of unnecessary clicks in here. good example is when trying to identify *why* a referee has not received their reward, you gotta approach from a specific route. language in the platform is often confusing - "manage participant" is vague.
Nika K.
Consumer Electronics, 11-50 employees
Used daily for 6-12 months
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Impressed by quick responses and realizations of our wishes. One of the best experiences I've had with a 3rd party provider, which is extremely important. However, we do miss a chance to be able to change the photos and texts of referred content ourselves. This would enable us to be more egile and flexible.
It's flexible so that it can fit your needs perfectly. Also, the customer service is awesome!
That we have to contact Saasquatch everytime we want to change the text or photo of the shared content.
Thanks Nika! We've love working with you and your team at Chipolo. This partnership has helped us establish our presence in the E-Commerce vertical.
Scott S.
Consumer Services, 1-10 employees
Used daily for less than 6 months
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Being able to pull my own reports when I need them. (New feature that is definitely appreciated). Also, the customer service has been unmatched. Having a Slack channel setup has made it very easy and the team is extremely responsive.
Not having enough reporting abilities. Having more flexibility in creating custom reports would be extremely helpful. E.g., easily sortable/exportable lists of who referred who.
Thanks for the feedback Scott! We're investing in more platform flexibility so you and our customer base can get more value from our solution.
Brian G.
Information Technology and Services, 51-200 employees
Used weekly for less than 6 months
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We replaced the existing tool with Saasquatch. Customer service is great
Great customer support. Dry quick turn around times. Platform is well laid out and can integrate to a variety of platforms
Some email actions are the best. May need additional email marketing tools to send communication to users
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