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SaaSquatch Pricing, Features, Reviews and Alternatives

SaaSquatch product overview

Price starts from

$

1750

/momonth
Per Feature

What is SaaSquatch?

SaaSquatch is a cloud-based loyalty, referral and rewards marketing platform that offers digital businesses a centralized platform from which to track, manage and reward referrals from their customers. Incorporating built-in analytics tools, reporting capabilities and flexible theming as well as mobile-optimized email notifications and security management features, SaaSquatch aims to provide users with a simple yet powerful customer advocacy solution.

Key benefits of using SaaSquatch

  • SaaSquatch includes powerful analytics tools which enable users to measure accurately customer interaction in their programs.
  • SaaSquatch equips users with a Mobile SDK and REST API to ensure that programs function on any customer device.
  • SaaSquatch supports flexible and robust integrations, providing users with access to a number of applications designed to manage, optimize and personalize the customer experience.
  • Users can send mobile-optimized email notifications and targeted promotions to maintain successful customer engagement in the program.
  • Built on a secure cloud infrastructure, SaaSquatch manages and stores all customer data carefully and securely.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat

    Training options

    In Person
    Documentation
    Live Online
    Webinars
    Videos

    SaaSquatch pricing information

    Value for money

    4.7

    /5

    10

    Price starts from

    $

    1750

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    SaaSquatch features

    Functionality

    3.9

    /5

    10
    Total Features78 5 categories

    Most valued features by users

    Reporting/Analytics
    Campaign Management
    API
    Reporting & Statistics
    Activity Dashboard
    Third Party Integrations
    Data Import/Export
    Campaign Analytics

    SaaSquatch users reviews

    Overall rating

    4.5

    /5

    10

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.6/10
    Rating distribution

    5

    4

    3

    2

    1

    5

    5

    0

    0

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Makes it simple to create a network effect

    Reviewed 2 years ago

    I wanted to create a referral program from day one at Ruckify because of the effect it can have on the business economics but needed to wait until the company was properly positioned and could support one. The SQ was extremely helpful in advising us to tweak the program and how to get the most value. I felt that the sales process was all about how they can meet our unique maretkplace platform needs and how they will scale with us. Implementation was easy because the SQ support team would answer any questions/blockers in real-time to get us live ASAP. I highly recommend them.

    Pros

    - Ability to add/create multiple programs and run them simultaneously - Ability to create and configure a program to meet your needs - Well supported API docs - Helpful and knowledgeable support staff - Great tracking and analytics/reporting - Easy to use admin UI - Company listens to feedback and values it

    Cons

    - Integration was straightforward and easy with SQ's documentation - The specialize in Referral Programs and have all the necessary features to create and scale it

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Since some recent features/updates, it's better now

    Reviewed 3 years ago
    Pros

    locating participants is relatively easy (although i find there are still improvements to be made). we're now able to flag or block referrals based on a couple different fields that screen for fraud. integrated ability to add/ake away rewards in your own native backend/admin system.

    Cons

    there's just a lot of unnecessary clicks in here. good example is when trying to identify *why* a referee has not received their reward, you gotta approach from a specific route. language in the platform is often confusing - "manage participant" is vague.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Excellent customer service

    Reviewed 5 years ago

    Impressed by quick responses and realizations of our wishes. One of the best experiences I've had with a 3rd party provider, which is extremely important. However, we do miss a chance to be able to change the photos and texts of referred content ourselves. This would enable us to be more egile and flexible.

    Pros

    It's flexible so that it can fit your needs perfectly. Also, the customer service is awesome!

    Cons

    That we have to contact Saasquatch everytime we want to change the text or photo of the shared content.

    Vendor response

    Thanks Nika! We've love working with you and your team at Chipolo. This partnership has helped us establish our presence in the E-Commerce vertical.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Overall, it has felt a bit limiting at times, but for the price, we are getting what we need.

    Reviewed 5 years ago
    Pros

    Being able to pull my own reports when I need them. (New feature that is definitely appreciated). Also, the customer service has been unmatched. Having a Slack channel setup has made it very easy and the team is extremely responsive.

    Cons

    Not having enough reporting abilities. Having more flexibility in creating custom reports would be extremely helpful. E.g., easily sortable/exportable lists of who referred who.

    Vendor response

    Thanks for the feedback Scott! We're investing in more platform flexibility so you and our customer base can get more value from our solution.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Very good referral platform

    Reviewed 2 years ago

    We replaced the existing tool with Saasquatch. Customer service is great

    Pros

    Great customer support. Dry quick turn around times. Platform is well laid out and can integrate to a variety of platforms

    Cons

    Some email actions are the best. May need additional email marketing tools to send communication to users

    SaaSquatch FAQs and common questions

    SaaSquatch has the following pricing plans:
    Starting from: $1750.00/month
    Pricing model: Subscription


    SaaSquatch has the following typical customers:
    Large Enterprises, Mid Size Business, Public Administrations, Small Business


    SaaSquatch supports the following languages:
    Polish, Thai, French, Dutch, Ukrainian, German, Norwegian (Bokmal), Turkish, Spanish, Chinese (Traditional), Portuguese, Chinese (Simplified), Korean, Italian, Arabic, Danish, Hungarian, Finnish, Russian, Indonesian, Swedish, Japanese, English, Czech


    SaaSquatch supports the following devices:
    Android, iPad, iPhone


    Yes, SaaSquatch has an API available for use.


    SaaSquatch integrates with the following applications:
    HubSpot Marketing Hub, AppsFlyer, Tango Card, Zapier, Recurly, Segment, Stripe, Pardot, Salesforce Sales Cloud, Marketo Engage, Branch


    SaaSquatch offers the following support options:
    FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

    Common SaaSquatch comparisons

    SaaSquatch logoInviteReferrals logo
    SaaSquatchvsInviteReferrals
    SaaSquatch logoInfluitive logo
    SaaSquatchvsInfluitive

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