Talon.One Pricing, Features, Reviews & Alternatives

Talon.One

Powerful Promotion Engine for Enterprises

4.64/5 (11 reviews)

Talon.One overview

What is Talon.One?

Talon.One is a cloud-based Promotion Engine designed to allow expanding enterprises to create, manage and track coupon codes, discounts, bundles, referral rewards and loyalty programs all in one holistic platform. The centralized platform enables users to create targeted promotions on a very granular level to improve customer experience

With Talon.One you instantly unlock a whole host of powerful features including: Coupon generation, coupon tracking, referral management, automated discounts and notifications, loyalty program backend logic, very flexible wallet features, geo-fencing, targeted bundling, default campaign budgets, approval workflows and single sign-on.

The full features are too extensive to list, but with this software customers can trigger any promotion solution they like based on customer profile data, interactions, location, device and segment data they obtain through 3rd parties.

Talon.One allows enterprises to run loyalty programs based on points, memberships, and multi-tiered KPIs, personalize each incentive/reward per customer attribute, and utilize the earn and burn module to buyers' wallet spend. It comes with an application programming interface (API), which allows businesses to integrate the platform with several third-party systems such as Salesforce, Braintree, Cegid, Domo, Marketo, Leanplum, Stripe, Mailchimp, Wirecard, Appnexus, and more.
talon.one

Pricing

Pricing options
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
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Talon.One user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.3
  4.5
  4.8
Mark K.

Great Platform

Used daily for 6-12 months
Reviewed 2019-06-05
Review Source: Capterra

Talon.One have allowed us to quickly migrate our existing promotional campaigns to their platform and also allow us to create an ambitious roadmap using the functionality they have available.

Pros
Talon.One are a fantastic partner to National Express providing an excellent promotion platform. The range of features and functionality is great with an easy to use interface. The team are incredible responsive and are able to use their development roadmap to help solve our business challenges.

Cons
Nothing at all.... Any concerns we had about the team not being based in the UK were quickly removed by the quality of the support we get.

Response from Talon.One


Thanks for the kind words Mark, it has been an absolute pleasure working with you and the entire National Express team. We are looking forward to working with you in the future and rolling out the loyalty and referral features with your team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alejandro B.

Full control of growth offerings

Used daily for 6-12 months
Reviewed 2021-02-02
Review Source: Capterra

The onboarding is painful, but after a few weeks and taking baby steps, you get to build amazing groweth engines and start to see results of conversion and retention.

Pros
After setting up all attributes and knowing how to build rules is easy for a growth team to set up targeted engines to increase retention and usage of digital products. The variety or attributes and parameters to combine this engines is super useful. From profile parameters, to behavioral and transactional inputs. The possibilities are endless.

Cons
I wasn't in the team when the integration was donde, so getting to know the logics behind all attribute names and how they work is hard. Also getting to know the format of each attribute and how they operate is not easy for a non engineer profile. Always helpful to learn pseudo coding and algorithms, but the onboarding is not easy and needs lots of support from Talon and technology teams.

Response from Talon.One


Thank you for your feedback Alejandro! We are happy to hear that after the onboarding you were able to see the value Talon.One has brought to your product in just a few weeks. We look forward to helping Agora being successful in the future!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Maria F.

Overall Review

Used daily for 6-12 months
Reviewed 2018-10-26
Review Source: Capterra

It is great to work with Talon.One, we easily integrate with their api and started working in awesome projects right away. They give us a great help and keep working with us toward creating great and innovative features.

Pros
It is easy to use and it provides a very interesting service which solves the necessity of developing many projects in just one integration.

Cons
services were not prepared for what we needed at first

Response from Talon.One


Hi Maria, Thanks for the review! We appreciate your response. We hope that all the features we have made available to you now are helping your team and continue to add value. We will keep working to be the innovative solution your team can rely on.
Thanks again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Julio S.

Talon is one of a kind

Used weekly for 6-12 months
Reviewed 2021-02-05
Review Source: Capterra

The API integration is straightforward and we got Talon up and running in little over a week, and their backoffice is so simple to use that I trained our marketing team in less than 30 minutes. Their support is responsive and kind.

Pros
I researched 30+ different vendors when looking for an API-driven solution for our referral marketing campaigns, and can confidently say Talon has no real competition. While the rest of the market focuses on pre-packaged features, Talon's powerful rules engine and API was literally the only product that allowed us the flexibility we needed.

Cons
I wish Talon made it possible to set fully custom referral codes.

Response from Talon.One


Thank you for your review Julio! It's great to hear you and your team built custom referral program the way you wanted with our flexible and powerful Rule Builder. Fully custom referral codes are already on the roadmap of our product team and will be tackled. We are looking forward to building more of successful campaigns with you in the future!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Luke S.

Talon Promo Engine

Used weekly for 6-12 months
Reviewed 2021-02-02
Review Source: Capterra

The Talon One team has been very responsive and available with all of our requests and support needs. Highly recommend the tool just for their customer service!

Pros
My two favorite aspects of Talon One are the customizations and ease of campaign creation. We are able to get pretty granular with how a promo is processed, even down to creating multiple codes for the same campaign!

Cons
My number one most frustrating thing about Talon One is the lack of training and tool descriptions. As a new user, it was very difficult to understand what I was doing in the rule builder/campaign builder due to the lack of descriptions in the field. Even just a sentence or two that explains what something should do would be great. I would really be interested in a formal training, or a computer based training hosted by Talon One.

Response from Talon.One


Luke, thank you for your review! Happy to hear the flexibility of our platform helps you create custom campaigns. We are looking to provide more guidance for navigating the UI in the future. For custom training, please reach out to your CS Manager.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Talon.One pricing

Pricing options
Free trial
View Pricing Plans

Pricing depends on the volume of data you need to run your promotions. All plans include unlimited access to the product. To discover the plan that is right for your business just contact Talon.One and book a free demo.

Talon.One features

API
Activity Dashboard
Alerts/Notifications
CRM
Data Import/Export
Reporting/Analytics
Third Party Integrations

Access Controls/Permissions (285 other apps)
Calendar Management (298 other apps)
Contact Management (356 other apps)
Customer Database (308 other apps)
Customizable Branding (342 other apps)
Customizable Templates (299 other apps)
Email Management (311 other apps)
Email Marketing (466 other apps)
Mobile Access (393 other apps)
Reporting & Statistics (395 other apps)
Search/Filter (305 other apps)
Social Media Integration (297 other apps)
Surveys & Feedback (284 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Talon.One

Key features of Talon.One

  • Affiliate Marketing
  • Affiliate Tracking
  • CRM
  • Coupon Generator
  • Customer Activity Tracking
  • Discount Automation
  • Employee Referral Management
  • Geofencing
  • Gift Card Management
  • Loyalty Card System
  • Loyalty Cards
  • Loyalty Program Backend
  • Membership Management
  • No-Card Loyalty System
  • Product Bundling Automation
  • Referral Partner List
  • Reward Distribution
  • Segmentation
View All Features

Benefits

- Every promotion solution can be built with Talon.One
- Flexible API that makes 3rd party integrations simple
- Easy-to-use guides and developer documentation
- Granular personalization for every promotion solution
- Up to 300 API requests per second
- High-speed cart evaluations (40-60 ms)
- Enterprise-grade security & encryption
- GDPR compliant