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Customer Satisfaction Software - Page 7

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Wootric logo
4.6
(12)

Modern customer experience and feedback management tool

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Modern Customer Experience (CX) management software. NPS, CSAT & CES micro surveys help you improve your customer journey.

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easiware logo
4.6
(12)

No more claims, only conversations

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easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

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RAY logo
5.0
(8)

SaaS-based reputation management software for all entities

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RAY offers firms the solutions to gather customer feedback and reviews to improve company image and attract newer clients. Key features include data import/export, email marketing, review monitoring & notification, activity tracking, review generation & request, reporting, and sentiment analysis.

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WorkHub Tasks logo
5.0
(8)

All sort of organizations from small to enterprise-level

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WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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MFour Studio logo
5.0
(8)

Capture your customers at consideration.

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The ultimate platform for surveys, behavior data analysis, and consumer research. Easily identify personas, fine-tune pitches, create outstanding products, and achieve peak performance.

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Simplify360 logo
4.4
(14)

Customer experiences tools Software

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One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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Totango logo
3.9
(26)

Accelerate Revenues with Customer Engagement Management

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Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.

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Intouch Insight CX Platform logo
4.6
(11)

Get a 360 view of your customer experiences.

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The Intouch Insight CX Platform is designed to get you the most out of your mystery shopping and operational audit programs while driving actionable insights from all customer touchpoints.

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Eloquant logo
4.2
(17)

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Clickatell logo
4.3
(15)

The Global Leader in Chat Commerce

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Clickatell’s Chat Commerce Platform as a Service delivers full, authenticated commerce experiences within the most widely adopted mobile messaging environments, such as WhatsApp, Apple Messages, SMS and USSD.

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doopoll logo
4.5
(12)

Create brilliant surveys with zero fuss.

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Take the stress out of creating surveys.

doopoll is an easy-to-use survey platform, that saves you time and effort by helping you to create brilliant surveys, with zero fuss.

Create, share, present, and analyse your surveys in just a few clicks. We've made every feature a breeze to use.

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BeInContact logo
4.4
(14)

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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Surveyol logo
4.8
(9)

Online survey and questionnaire creation software

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SurveyOL is an affordable online survey software designed for small businesses and teams. The software includes predefined templates like event feedback, employee satisfaction, and more. SurveyOL now comes with ChatGPT integration to help you create professional surveys effortlessly.

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STAMP logo
4.9
(8)

Customer satisfaction software

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STAMP is a customer satisfaction software that helps businesses visualize company performances and analyze feedback to retain clients. The platform enables administrators to monitor trends and identify playbook strategies, and benchmark against competitors.

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Case Status logo
5.0
(7)

Connect clients. Automate flows. Grow your Firm

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For law companies who are concerned about client happiness, Case Status is the best client service software. Our top-of-the-line mobile application gives clients all the information they require to know what is happening with their case, the next steps, and offers a productive contact channel.

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Upvoty logo
5.0
(7)

Feedback management for SaaS businesses

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Upvoty is a customer satisfaction management platform to help businesses collect, centralize, and analyze feedback.

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PrediCX logo
4.6
(10)

Machine learning labelling engine

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PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data

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ManageEngine SupportCenter Plus logo
4.3
(14)

Web based customer support

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SupportCenter Plus combines automated request tracking, multi-channel support, knowledge base, self service, contracts & SLA management, reporting & more

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Lumoa logo
4.4
(12)

Go from customer feedback to action without the guesswork.

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Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

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Pypestream logo
4.8
(8)

Cloud-based messaging and conversational AI platform

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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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SENSESBIT logo
4.8
(8)

Sensory analysis software

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SENSESBIT is a sensory analysis software for companies to conduct sensory studies. It generates automatic reports thanks to artificial intelligence. SENSESBIT works with predictive models which allow teams to anticipate consumers’ tastes and create the ideal product they are looking for, thus reducing the failure rate in the launch of new products to the market.

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FeedbackFive logo
4.3
(12)

Feedback and Reviews Management

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FeedbackFive is an app within the Amazon seller central partner network that helps you grow your business, manage your reputation and get more reviews.

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Crowdtech logo
4.5
(10)

Market research solution for organizations

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Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.

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ServiceGuru Kiosk logo
4.9
(7)

Kiosk solution for customer service feedback collection

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ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity.

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WeHelp logo
5.0
(6)

Customer experience management software

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WeHelp is a customer experience management platform designed to help businesses using NPS methodology conduct surveys including objective questions that can be answered on a 0-10 scale. Teams can utilize the results to facilitate strategic planning across business processes.

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