Page 5 | Best Customer Satisfaction Software 2024 - Reviews on 337+ Tools | GetApp

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Skilljar is the leading external LMS to drive product adoption, increase net retention, and lower cost to support. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment and CRM data integrations.

Read more about Skilljar Customer Education

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Quality Driven Software is a cloud-based customer satisfaction platform that helps enterprises collect feedback from clients using custom surveys. It enables businesses to monitor critical issues, response rates, and score counts on a centralized platform.

Read more about Quality Driven Software

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Harvestr is a product management software that helps B2B SaaS companies build roadmaps that drive product growth, based on customer feedback and relevant data. It enables teams across the organization to collaborate and solve customer problems while driving business impact.

Read more about Harvestr

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Leanbe is an AI-powered product management software that enables teams to make data-driven decisions from idea collection to announcement implementation. It streamlines the process, aligns teams for continuous growth, and bridges the gap between leaders and users through a single platform.

Read more about Leanbe

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Review management tool designed to help businesses automatically track customer reviews & leverage them to derive more revenue.

Read more about ReviewFlowz

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Sleekplan is a cloud-based software that helps companies cover the whole feedback loop from collecting feedback and discussing ideas to prioritizing new features and notifying customers about recent updates and announcements.

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Screeb streamlines the process from identifying experience improvements opportunities and collecting customer feedback to making strategic roadmap decisions, all within a single, powerful platform

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Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

Read more about elevio

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Endorsal is a review management software designed to help businesses automatically collect and display customer testimonials on websites. It enables managers to generate custom reports, measure conversion rates, and enhance customer loyalty via a unified platform.

Read more about Endorsal

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We make it easy to track and reply to reviews across 75 of sources including Google, Yelp, UberEats, DoorDash, GlassDoor, Indeed, App Stores & more.

Read more about Localyser

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Fuel Cycle is a market research software designed to help businesses in the retail, healthcare, automotive, IT, and other sectors collect and analyze qualitative as well as quantitative data. The platform enables managers to assess the impact of digital marketing campaigns based on various measures including brand favorability and purchase intent.

Read more about Fuel Cycle

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FeedBear helps companies collect customer feedback, manage customer satisfaction scores, and communicate with their customers at scale.

Read more about Feedbear

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Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

Read more about Medallia Experience Cloud

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SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

Read more about SmartKarrot

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Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!

Read more about Customer Thermometer

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Prime AI offers innovative size-fitting tools for fashion e-commerce, enhancing online shopping with personalised fit recommendations. Reduce returns, increase conversions, and boost average order values with our suite of tools designed to help the customer and the bottom line!

Read more about Prime AI

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Netigate is a customer and employee feedback management software that helps businesses in construction, healthcare, and automotive conduct market research, employee exit interviews, NPS surveys, board evaluations, and more from within a unified platform. It enables staff members to utilize the built-in templates to create and preview multilingual surveys with custom questions.

Read more about Netigate

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HappyOrNot is a feedback insights solution that helps companies improve operational excellence and business performance.

Read more about HappyOrNot

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Medallia Agent Connect (formerly known as Stella Connect) is designed to help customer service teams manage customer feedback, coaching, and quality assurance processes on a unified platform. It enables managers to gain visibility into agent performance, create automated workflows, and reward agents based on customer feedback.

Read more about Medallia Agent Connect

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Debmedia streamlines customer service channels through video calls, chatbot, virtual queue, online appointments, and more solutions.

Read more about Debmedia

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Trustmary helps you boost your website with stylish review widgets, collect fresh company reviews automatically, measure customer satisfaction, and build more trust with potential clients. Suitable for all types of businesses in all industries that are looking to acquire customers online.

Read more about Trustmary

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Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

Read more about Qualaroo

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Launch surveys in almost any channel you can imagine, let the feedback collect for you automatically, take action on your feedback instantly with the help of automation.

Read more about Feedbackly

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Effortlessly boost sales and reputation with Magic. Streamline communication, increase reviews, and drive sales with our easy-to-use platform. Try it free for 14 days and harness the power of customer reviews for your business.

Read more about Magic

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Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding.

Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.

Read more about Thematic

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