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Customer Satisfaction Software - Page 5

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Netigate logo

Netigate

4.6
(25)

Customer and employee feedback management software

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Netigate is a customer and employee feedback management software that helps businesses in construction, healthcare, and automotive conduct market research, employee exit interviews, NPS surveys, board evaluations, and more from within a unified platform. It enables staff members to utilize the built-in templates to create and preview multilingual surveys with custom questions.

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Qualaroo logo

Qualaroo

4.7
(21)

Powerful Survey And Feedback Management Tool

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Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

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HappyOrNot logo

HappyOrNot

4.9
(17)

Helping companies improve operations with real-time feedback

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HappyOrNot is a feedback insights solution that helps companies improve operational excellence and business performance.

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Medallia Agent Connect logo

Medallia Agent Connect

4.9
(17)

Customer feedback, coaching, and QA for customer support.

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Medallia Agent Connect (formerly known as Stella Connect) is designed to help customer service teams manage customer feedback, coaching, and quality assurance processes on a unified platform. It enables managers to gain visibility into agent performance, create automated workflows, and reward agents based on customer feedback.

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SmartKarrot logo

SmartKarrot

4.3
(32)

Intelligent Customer Success & Account Management

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SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

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Debmedia logo

Debmedia

4.4
(29)

Integrates customer service channels and improves CX.

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Debmedia es un software que ayuda a las organizaciones a integrar los canales de atención para optimizar el viaje de los clientes y que, a través de una atención al cliente ágil y personalizada dentro y fuera de las sucursales las empresas transformen la experiencia del cliente.

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Feedbackly logo

Feedbackly

4.2
(36)

All-in-one feedback software

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Launch surveys in almost any channel you can imagine, let the feedback collect for you automatically, take action on your feedback instantly with the help of automation.

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Prime AI logo

Prime AI

4.8
(18)

Fit finder by Prime AI for fashion retailers.

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Size recommendation: helping customers to buy clothing/shoes in the size that fits them best, utilising AI powered technology that matches customers' body/foot shape/dimensions to garment/shoe specifications. Build a competitive advantage with technology which understands differences in every SKU.

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Customer Thermometer logo

Customer Thermometer

4.9
(15)

Actionable feedback for customer-obsessed businesses.

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Feedback from the heart of your customer touchpoints. Get your data into the hands of people who can act right away. If something’s not right, you want to act. We’ve got real time email alerts, plus integrations with Slack, dashboarding tools, webhooks, API…

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Thematic logo

Thematic

4.9
(15)

AI-powered customer feedback analysis

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Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding.

Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.

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Trustmary logo

Trustmary

4.6
(21)

Marketing Testimonial Tool to Generate Sales and Leads

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Trustmary measures and collects NPS for companies and converts feedback into text and video reviews. It displays the testimonials on company websites for campaigns and social media. It's a fully automated testimonial tool that aims to generate more leads and boost conversions for online businesses.

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EvaluAgent logo

EvaluAgent

4.7
(20)

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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YouGov Survey Direct logo

YouGov Survey Direct

4.5
(23)

Survey and polling software

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The Survey Direct platform gives brands the ability to create and distribute surveys with ease. Survey questions can be built and published within minutes, while keeping in mind audience targeting.

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Botsify logo

Botsify

4.6
(22)

Live chat and conversational AI solution

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Botsify is a live chat solution that works 24/7. It enables businesses to delight their customers and improve their sales by engaging them in real-time, sending personalized messages, and assisting with bot assistance conveniently. Other than the normal email communication channels like Messenger, Website, Whatsapp, Instagram and email, Botsify also connects with Facebook Messenger and Skype to give you a complete holistic view of your customer communication.

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GuestXM logo

GuestXM

4.9
(15)

Deliver Exceptional Restaurant Experiences at Scale

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Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

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Chattermill logo

Chattermill

4.5
(23)

Customer experience & feedback analysis management software

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Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

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MarketSurge logo

MarketSurge

5.0
(13)

All in one lead management software

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MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

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Wiremo logo

Wiremo

4.7
(16)

Wiremo: Grow Your Brand with AI-Powered Review Management.

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Automatically collect and beautifully display customer reviews in a rotating carousel on your website with Wiremo. Easy to use with Shopify, Squarespace, and WordPress, Wiremo uses AI to analyze review sentiment, collect and display positive reviews and start support conversations with customers.

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Heyday logo

Heyday

4.6
(17)

The #1 AI-powered customer messaging platform for retailers

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Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.

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eContact logo

eContact

5.0
(11)

Make Every Contact Count, Actionable and Optimized

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eContact is an integrated operations & customer outreach platform that optimizes every contact and delivers actionable insights.

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StoryTap logo

StoryTap

5.0
(11)

StoryTap is the leader in story-led video automation.

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StoryTap is the leader in story-led video automation. Our patented platform lets enterprise brands easily produce and automatically share authentic video stories from customers or employees. From video product reviews to Q&A, testimonials and more.

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Survey2Connnect logo

Survey2Connnect

4.5
(18)

Cloud-based Feedback Management Solution

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Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.

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AirVote logo

AirVote

4.9
(11)

QR smileys to monitor service levels in public restrooms

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Business owners use AirVote QR smileys to monitor service levels through the eyes of their customers. This self-service platform is free forever for moderate use. Ideal customer: any brick-and-mortar business with a public restroom or a portable restroom operator

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allswers logo

allswers

4.9
(11)

Customer and employee engagement platform

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allwers allows businesses to collect information about clients, analyze all comments and activate actions to achieve organizational objectives. Teams can measure and manage the employees' and improve productivity using action plans based on intelligent surveys.

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Feedbucket logo

Feedbucket

4.9
(12)

Website feedback and bug reporting tool

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Simplifying your design and development feedback process; with the Feedbucket tool a user can send annotated screenshots and screens recordings directly from the website. No installation needed, feedback collected and sent directly to the integrated project management tool.

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