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Netigate is a customer and employee feedback management software that helps businesses in construction, healthcare, and automotive conduct market research, employee exit interviews, NPS surveys, board evaluations, and more from within a unified platform. It enables staff members to utilize the built-in templates to create and preview multilingual surveys with custom questions.
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Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.
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HappyOrNot is a feedback insights solution that helps companies improve operational excellence and business performance.
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Medallia Agent Connect (formerly known as Stella Connect) is designed to help customer service teams manage customer feedback, coaching, and quality assurance processes on a unified platform. It enables managers to gain visibility into agent performance, create automated workflows, and reward agents based on customer feedback.
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SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).
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Debmedia es un software que ayuda a las organizaciones a integrar los canales de atención para optimizar el viaje de los clientes y que, a través de una atención al cliente ágil y personalizada dentro y fuera de las sucursales las empresas transformen la experiencia del cliente.
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Launch surveys in almost any channel you can imagine, let the feedback collect for you automatically, take action on your feedback instantly with the help of automation.
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Size recommendation: helping customers to buy clothing/shoes in the size that fits them best, utilising AI powered technology that matches customers' body/foot shape/dimensions to garment/shoe specifications. Build a competitive advantage with technology which understands differences in every SKU.
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Feedback from the heart of your customer touchpoints. Get your data into the hands of people who can act right away. If something’s not right, you want to act. We’ve got real time email alerts, plus integrations with Slack, dashboarding tools, webhooks, API…
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Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding.
Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.
Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.
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Trustmary measures and collects NPS for companies and converts feedback into text and video reviews. It displays the testimonials on company websites for campaigns and social media. It's a fully automated testimonial tool that aims to generate more leads and boost conversions for online businesses.
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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.
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The Survey Direct platform gives brands the ability to create and distribute surveys with ease. Survey questions can be built and published within minutes, while keeping in mind audience targeting.
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Botsify is a live chat solution that works 24/7. It enables businesses to delight their customers and improve their sales by engaging them in real-time, sending personalized messages, and assisting with bot assistance conveniently. Other than the normal email communication channels like Messenger, Website, Whatsapp, Instagram and email, Botsify also connects with Facebook Messenger and Skype to give you a complete holistic view of your customer communication.
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Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.
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Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.
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MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.
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Automatically collect and beautifully display customer reviews in a rotating carousel on your website with Wiremo. Easy to use with Shopify, Squarespace, and WordPress, Wiremo uses AI to analyze review sentiment, collect and display positive reviews and start support conversations with customers.
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Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.
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eContact is an integrated operations & customer outreach platform that optimizes every contact and delivers actionable insights.
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StoryTap is the leader in story-led video automation. Our patented platform lets enterprise brands easily produce and automatically share authentic video stories from customers or employees. From video product reviews to Q&A, testimonials and more.
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Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.
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Business owners use AirVote QR smileys to monitor service levels through the eyes of their customers. This self-service platform is free forever for moderate use. Ideal customer: any brick-and-mortar business with a public restroom or a portable restroom operator
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allwers allows businesses to collect information about clients, analyze all comments and activate actions to achieve organizational objectives. Teams can measure and manage the employees' and improve productivity using action plans based on intelligent surveys.
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