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Best Customer Satisfaction Software - Page 5

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Listen360 logo

Listen360

4.8
(43)

Customer engagement software for feedback & online reviews

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Listen360 is a customer engagement software designed to help businesses of all sizes collect and manage client feedback, online reviews and testimonials. It allows managers to monitor customer sentiments, capture feedback, follow-up on closed-loops, post reviews, and gain insights into preferences.

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Groove logo

Groove

4.5
(66)

Support, Simplified.

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Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve.

Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk.

And it’s a more personal experience for your customers…

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Involve.me logo

Involve.me

4.6
(55)

No-code content builder for forms, surveys, quizzes & more

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involve.me is a no-code content builder for standalone and embeddable online forms, surveys, quizzes, web calculators, product finders and payment pages. Easily embed on your website or share with a simple URL.

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Centercode logo

Centercode

4.3
(75)

Client satisfaction solution

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Centercode is a client satisfaction solution which helps businesses manage the entire product lifecycle by capturing feedback from prospects, customers & employees. The platform lets users measure product success through net promoter scores, KPI metrics, & more.

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SmileBack logo

SmileBack

4.9
(33)

The Feedback Specialists

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SmileBack is the only customer feedback system specifically designed for MSPs and helpdesks, and focused exclusively on customer satisfaction. Our CSAT, NPS and reporting tools empower you to drive your business by making feedback abundant and actionable.

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Acobot logo

Acobot

4.9
(31)

Self-learning conversational AI for lead nurture on websites

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With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

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zenloop logo

zenloop

4.9
(30)

Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback

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The SaaS company zenloop is a feedback management platform that empowers e-commerce brands to strengthen customer retention by nurturing relationships and fostering customer centricity based on the Net Promoter System®(NPS).

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UserVoice logo

UserVoice

4.2
(67)

Build better products with intelligent product feedback

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UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

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UseResponse logo

UseResponse

4.7
(35)

All-in-one Customer Support and Feedback Suite

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Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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INSIDE logo

INSIDE

4.6
(41)

Cloud-based visual AI-powered customer engagement solutions.

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Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

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Sprinklr logo

Sprinklr

4.2
(70)

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Vidmonials logo

Vidmonials

4.8
(29)

Video review testimonial platform.

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Verified customer Video review collection platform. Requests, collects, and manages Video testimonials of customers

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Quality Driven Software logo

Quality Driven Software

4.9
(24)

Customer experience and satisfaction solution

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Quality Driven Software is a cloud-based customer satisfaction platform that helps enterprises collect feedback from clients using custom surveys. It enables businesses to monitor critical issues, response rates, and score counts on a centralized platform.

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Leanbe logo

Leanbe

4.9
(25)

SaaS, blogs, eCommerce, websites

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Collect customer feedback and feature requests, analyze them with AI and feature upvotes then announce product updates and company news right on your website.

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Fuel Cycle logo

Fuel Cycle

4.6
(30)

Customer satisfaction tool for automotive and other sectors

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Fuel Cycle is a market research software designed to help businesses in the retail, healthcare, automotive, IT, and other sectors collect and analyze qualitative as well as quantitative data. The platform enables managers to assess the impact of digital marketing campaigns based on various measures including brand favorability and purchase intent.

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Gainsight CS logo

Gainsight CS

4.4
(36)

Customer success platform

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Gainsight CS is a cloud-based customer success platform that helps organizations streamline customer onboarding, retention, support, and more by analyzing the customer journey across multiple channels. Users can manage training & implementation of new operations via video tutorials & walk-throughs.

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Microsoft Clarity logo

Microsoft Clarity

4.7
(23)

See what your users want—with Clarity

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Clarity is a free, easy-to-use tool that captures how real people actually use your site.

Instant heatmaps: See at a glance which areas on your page drive the most engagement.

Session recordings: Watch how people use your site.

Insights: Learn what's working and what isn't.

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Sleekplan logo

Sleekplan

4.9
(18)

Customer feedback software.

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Sleekplan is a cloud-based software that helps companies cover the whole feedback loop from collecting feedback and discussing ideas to prioritizing new features and notifying customers about recent updates and announcements.

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Trustmary logo

Trustmary

4.6
(21)

Marketing Testimonial Tool to Generate Sales and Leads

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Trustmary measures and collects NPS for companies and converts feedback into text and video reviews. It displays the testimonials on company websites for campaigns and social media. It's a fully automated testimonial tool that aims to generate more leads and boost conversions for online businesses.

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Netigate logo

Netigate

4.7
(18)

Customer and employee feedback management software

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Netigate is a customer and employee feedback management software that helps businesses in construction, healthcare, and automotive conduct market research, employee exit interviews, NPS surveys, board evaluations, and more from within a unified platform. It enables staff members to utilize the built-in templates to create and preview multilingual surveys with custom questions.

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Customer Thermometer logo

Customer Thermometer

5.0
(13)

Actionable feedback for customer-obsessed businesses.

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Feedback from the heart of your customer touchpoints. Get your data into the hands of people who can act right away. If something’s not right, you want to act. We’ve got real time email alerts, plus integrations with Slack, dashboarding tools, webhooks, API…

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MarketSurge logo

MarketSurge

5.0
(13)

All in one lead management software

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MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

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Genesys DX logo

Genesys DX

4.4
(26)

AI-powered customer engagement platform

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Genesys DX (formerly Bold360) is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them.

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Heyday logo

Heyday

4.6
(17)

The #1 AI-powered customer messaging platform for retailers

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Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.

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allswers logo

allswers

4.9
(11)

Customer and employee engagement platform

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allwers allows businesses to collect information about clients, analyze all comments and activate actions to achieve organizational objectives. Teams can measure and manage the employees' and improve productivity using action plans based on intelligent surveys.

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