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FCI CCM is redefining Customer Experience Management across Banking, Insurance, Telecom, Healthcare, and Utilities. Overcome your business communication challenges with our CCM SaaS and enhance your customer experience by taking your customer engagement to the next level.
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QUALITYWEB 360 is a modular, all in one document process management tool that helps companies organize all information and documentation, and ensure compliance with ISO 9001 and the like. The solution is comprised of 15 modules to help users optimize processes and administer them electronically.
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Get Satisfaction is a cloud collaboration software that helps build online communities, increase revenue, improve customer satisfaction and engagement, structure ideas to build better products and reduce support costs. It focuses on outcomes in order to create value for both company and customers.
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We provide companies with a tool to track customer satisfaction and see what customers really think about their service. Client Heartbeat uses personalized surveys to gather customer feedback, then pops it into an intuitive dashboard so you can measure changes customer satisfaction levels. The tool uses industry benchmarking data and past customer satisfaction scores to intelligently identify your unhappy customers and increase customer retention.
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RAY offers firms the solutions to gather customer feedback and reviews to improve company image and attract newer clients. Key features include data import/export, email marketing, review monitoring & notification, activity tracking, review generation & request, reporting, and sentiment analysis.
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Dynata Insights Platform is a customer satisfaction software designed to help market researchers manage data sharing and delivery operations. Key features include brand health monitoring, market segmentation, third-party sample augmentation, content organization, and data processing.
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Wonderflow is the simplest AI-based solution to analyze the Voice of the Customer and get insights on Ratings & Reviews.
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justLikeAPI is an advanced data crawling API service that enables companies to perform actions on technically most complicated sites (i.e. social networks, review sites).
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Merren catches the valued customers at a pivotal moment through an easy-to-use platform that they use every day to capture their feedback. Know their preferences and intent and understand their priorities and behavior to transform your business initiatives.
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easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.
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A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.
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UserReport is an online survey & feedback management platform with which enterprises can collect visitor data & gather ideas for website improvements easily
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ProdCamp is a user feedback management platform to help businesses build features that customers actually need and convert feedback into revenue.
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Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities.
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Drag’n Survey is a cloud-based survey creation tool that allows businesses to create, distribute, and analyze online surveys in order to gather feedback from customers, employees, and other participants. It can be used for market research, sentiment analysis, training, and more.
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Tatvam is a must-have tool for attractions like museums, theme parks, zoos, and aquariums and flexible enough for restaurants and professional sports. It helps you analyze customer feedback and gain valuable insights to improve the visitor experience. Monitor & enhance your business with Tatvam now.
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Shiji ReviewPro Guest Experience Platform
Reputation management software for handling guest reviews
Shiji ReviewPro is a reputation management software designed to help businesses in the hospitality industry handle client feedback and communications, surveys, reviews, maintenance cases, guest profiles, and more. Restaurants can use sentiment analysis to identify negative or positive mentions.
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Founded in 2010, Feefo works with 6,000+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.
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CafeX Meetings is an online video collaboration solution with HD video, live chat, screen sharing, drag-and-drop content sharing, call recording, and more
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ProductHQ simplifies the process, starting from idea collection through product roadmap organization and concluding with feature promotion.
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Kapiche is a feedback analytics platform that analyses customer feedback data, empowering users to improve decision-making and positively impact their company’s bottom line.
Combine multiple data sources and analyze 1,000s of customer feedback responses in minutes, with no set up.
Combine multiple data sources and analyze 1,000s of customer feedback responses in minutes, with no set up.
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FeedbackUp by 500apps is a Customer Feedback Software which helps support manager to collect feedback from their customers easily and timely at the ease of customer.
All-in-One Suite by 500apps offer 50 apps for Flat $14.99 per user.
All-in-One Suite by 500apps offer 50 apps for Flat $14.99 per user.
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Truecaller for Business Verified Caller ID is a feature that helps businesses increase their visibility and credibility with customers. By verifying their phone number, businesses can display their company name and logo when making calls, building trust, and improving customer relationships.
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